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Pre-Sales Solutions Architect/Manager Resume
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| Desired Industry: Information Technology |
SpiderID: 84712 |
| Desired Job Location: Caldwell, Kansas |
Date Posted: 8/13/2024 |
| Type of Position: Full-Time Permanent |
Availability Date: Immediately |
| Desired Wage: 150000 |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Other |
Willing to Relocate: Yes |
Objective:
Analytical, innovative, and results-driven professional, offering years of experience in solutions architecture and pre-sales engineering. Adept at providing technical guidance and recommending tailored solutions that aided clients in attaining their digital transformation goals. Recognized for strong commitment to driving business growth through the implementation of strategies that lead to refined processes, increased sales, and improved operational effectiveness. Able to work with cross-functional teams to support project goals and ensure alignment with services and client requirements while also fostering professional growth through training and performance reviews.
Experience:
ASSURED DATA PROTECTION | KS - Remote
Senior Sales Engineer 03/2022–05/2024
Drive consultative and solutions-based selling for partner base engaging customers handling ransomware as well as various Rubrik features consisting of backup as a service (BaaS), recovery as a service (RaaS), and disaster recovery as a service (DRaaS)
Administer solutions for all sales efforts within the United States in coordination with sales and client service sales
Accurately size and evaluate customer environments to determine the most appropriate solutions that meet their specific needs and requirements
Conduct demonstrations of the company platform and technology showcasing features, benefits, and value to prospective clients
LUMEN | Dallas, TX
Senior Solution Architect 04/2015–03/2022
Served as a trusted advisor and partner to the customer toward digital transformation, ensuring their priorities and technical challenges meet the full catalog of services provided by the company to achieve their goals
Functioned within the indirect sales engineering (SE) organization as subject matter expert (SME) in Versa SD-WAN technologies
Leveraged extensive experience in emerging features such as cloud computing, managed hosting, colocation, SD-WAN, and WAN cloud connections
Acquired in-depth knowledge of various WAN and voice technologies which included Multiprotocol Label Switching (MPLS), optical wave, voice over internet protocol (VoIP), and hosted voice
Engaged in the Indirect SE Advisory Committee supporting sales engineering project management office (PMO) initiatives
Acted as a reliable backup for the SE manager in their absence to ensure continuity in operational support
VERIZON ENTERPRISE SOLUTIONS | Irving, TX
Group Manager of Solution Engineering – Verizon Cloud Services 01/2011–04/2015
Assumed responsibility for overseeing managers and sales engineers across the United States responsible for supporting the organic business growth with small to medium business (SMB) as well as Fortune 100 accounts
Provided training and mentorship to the SE Team to guarantee alignment of field sales and customer goals in coordination with sales/sales leadership and business leaders from cross-functional areas
Led efforts in boosting the SE Team’s performance through training, weekly teleconferences, and one-on-one meetings to deliver best-in-class support on pre-sales activities
Carried out quarterly business reviews within customer sites
Proactively attended industry conferences to market cloud, colocation, and managed services products
Participated in the previous and latest Lean Six Sigma initiatives on behalf of SE organization
Facilitated the Lean initiatives with financial, development, sales, and engineering business leaders as the Lean Six Sigma project owner
Closely coordinated with product development (PLM) teams in navigating product direction and solutions to meet customers’ business/technical priorities
Key Accomplishments:
Developed a dedicated SE Team for the client services organization which successfully minimized churn rate from 2% to .0% since 2011
Directed the SE group in attaining a 55% increase in year-over-year (YOY) bookings for closed/contracted solutions which boosted sales from $25.4M in 2012 to $39.3M in 2013 on pace to eclipse numbers in 2014
Rendered expert oversight and mentorship to two staff members who received a President’s Club nomination in 2013 and an award in 2012 respectively
Played a vital role in two of the company’s 10 targeted lean initiatives to lessen steps and improve quote-to-contract timeframe for supplemental orders by 50% through the creation of new business processes in partnership with client services and sales leadership
Represented the SE Group in drafting business requirements for an in-house sales/quoting tool development project
EARLIER CAREER
TERREMARK WORLDWIDE INC. (ACQUIRED BY VERIZON) | Irving, TX
Manager – Sales Engineering 01/2010–01/2011
Inside Sales Engineer 02/2007–12/2009
NTS COMMUNICATIONS | Lubbock, TX
Sales Engineer – Data Services 01/2005–02/2007
LANIER WORLDWIDE | Amarillo, TX
Customer Systems Specialist 04/2003–01/2005
Education:
Cybersecurity Certification, In Progress (Expected Completion: 2025)
University of Kansas | Lawrence, KS
Additional Information:
CERTIFICATIONS
Rubrik Technical Professional (RTP), 2022
Rubrik Technical Associate (RTA), 2022
Rubrik
Certified Meraki Networking Associate (CMNA), 2016
Cisco Certified Design Associate (CCDA), 2008
Cisco Express Foundation Design Specialist (CXFS), 2009
Cisco
Citrix Certified Sales Professional (CCSP), 2017
Citrix good
VMware Sales Professional (VSP), 2008
VMware
CompTIA Network + Certification, 2003
CompTIA
Networking Certification, 1998
International Business College
AWARDS
Phase III Finalist Award
Employee of the Year Award
Customer Visions Award
Lanier Worldwide
Candidate Contact Information:
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