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Customer Support Executive Job
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| Employer Name: Esyconnect.com |
SpiderID: 13824537 |
| Location: Abbeville, Alabama |
Date Posted: 8/27/2024 |
| Wage: $18,00,000 |
Category: Care Giving |
| Job Code: 0102 |
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| Number Of Openings: 10 |
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Job Description:
EsyConnect is seeking a passionate and detail-oriented Customer Support Executive to join our growing team! In this role, you'll be the first line of support for our valued customers, ensuring their questions and concerns are addressed promptly and professionally.
What you'll do:
Provide exceptional customer service through phone, email, and chat channels.
Troubleshoot customer issues related to EsyConnect's products and services.
Research and resolve inquiries accurately and efficiently.
Maintain clear and concise documentation of customer interactions.
Proactively identify and escalate complex issues to the appropriate team.
Contribute to the development of knowledge base articles and FAQs.
Play a key role in maintaining high customer satisfaction.
Who you are:
A team player with a positive and helpful attitude.
Excellent communication and interpersonal skills, both written and verbal.
Ability to problem-solve effectively and think critically.
Strong technical aptitude with a willingness to learn new technologies.
Proficient in using computers and various software applications.
A passion for exceeding customer expectations.
Bonus points for:
Experience in the telecommunications or internet service provider (ISP) industry.
Familiarity with EsyConnect's products and services (a plus, but not required).
EsyConnect offers a competitive benefits package and a positive work environment. Join us and make a difference!
Apply Here:- https://Esyconnect.com/jobs-list/
OR
Email Your Resume on:- Recruiter@Esyconnect.com
Job Requirements:
Apply Here:- https://Esyconnect.com/jobs-list/
OR
Email Your Resume on:- Recruiter@Esyconnect.com
Job Criteria:
Start Date: 10/09/24
Position Type: Full-Time Permanent
Years of Experience Required: Entry-Level
Education Required: None
Overnight Travel: None
Vacation Time: Negotiable / Other
Job Benefits:
Health/Dental Benefits, Retirement Benefits, Paid Holidays, Vacations, and Sick Leave, Life and/or Disability Insurance, Flex Time, Relocation Assistance, Tuition Reimbursement, Offers Sponsorship for U.S. Visa, Casual Dress
Contact Information:
| Contact Name: Esyconnect com |
Company Type: |
| Company: |
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| City: New York |
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| State: Iowa |
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| Zip: 10027 |
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Web Site: https://esyconnect.com/jobs-list/
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