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Administrative Assistant Resume
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| Desired Industry: Secretary/Admin. Assistant/Receptionist |
SpiderID: 84549 |
| Desired Job Location: Regina, Saskatchewan |
Date Posted: 3/25/2024 |
| Type of Position: Full-Time Permanent |
Availability Date: April 2024 |
| Desired Wage: |
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U.S. Work Authorization: No |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: |
| Highest Degree Attained: Other |
Willing to Relocate: Yes |
Objective:
To secure an Administrative Assistant position in a dynamic company that offers opportunities for professional growth and advancement
Experience:
Workforce Team Support Lead, Genpact, Alabang, Philippines 2023 - present
Determine and establish work priorities/procedures and perform data entry statistics.
Act as a liaison between the business units, technology, and support teams. Answer telephone
and relay telephone calls and messages via electronic mail.
Respond to operations questions and requests or complaints.
Compile data, statistics, and other information and record/report analysis to senior
management.
Plan, organize, direct, control, and evaluate daily operations.
Assemble data and prepare periodic and special reports, manuals, and correspondence.
Workforce Real-time Analyst, Genpact, Alabang, Philippines 2015 - 2023
Maintain, monitor, and manage the digital database to identify areas for improvement.
Analyzes technical systems procedures, and develops customized solutions to improve
performance and efficiency.
Reports office staffing, call volume, daily attendance, and schedule break adherence through
database software.
Provides information, investigates ongoing client complaints, and may schedule meetings.
Optimizes the schedule of employees of various lines of business to maintain and increase
overall process efficiency.
Review, evaluate, and implement a new administrative procedure
Education:
Diploma in Electronics Communication Engineering Technology
Technological University of the Philippines, Manila, Philippines
Department of Science and Technology scholar.
Skills:
9 years experience in administrative activities and office procedures.
Secondary (high) school graduation certificate with college-level certificate (one year).
Experienced in answering correspondence enquiry in tight deadlines, and in large workloads.
Skilled in answering the telephone with interpersonal skills and customer service.
Highly skilled in MS Office, MS PowerPoint, MS Word, MS Outlook, SharePoint, Spreadsheet,
and Adobe especially in MS Excel.
More than 14 years experience working in a fast-paced environment.
Excellent in filing data information and data report maintenance.
Physically fit to handle repetitive tasks with time management.
Additional Information:
Reliable and flexible Workforce analyst with more than 14 years of professional experience in various lines of business. Excellent in managing and evaluating daily operations, data entry, monitoring, and administering staff reports. A quick learner with excellent attention to detail and the ability to multitask.
Candidate Contact Information:
JobSpider.com has chosen not to make contact information available on this page.
Click "Contact Candidate" to send this candidate a response. |
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