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Software Quality Assurance Analyst Resume
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| Desired Industry: Information Technology |
SpiderID: 84433 |
| Desired Job Location: Toronto, Ontario |
Date Posted: 1/2/2024 |
| Type of Position: Full-Time Permanent |
Availability Date: 01-15-2024 |
| Desired Wage: |
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U.S. Work Authorization: No |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: Masters |
Willing to Relocate: Yes |
Objective:
Highly trained software quality assurance specialist with a proven track record of effectively managing quality in technology projects across various industries, including banking. Proficient in both agile and traditional methodologies, and I hold certifications that validate my expertise.
Additionally, I am an accomplished Systems Engineer with a master's degree in management information systems. I possess extensive knowledge and have a proven ability to lead projects from conception to completion while ensuring thorough compliance with quality standards and best practices.
Experience:
Software Quality Assurance Engineer September 2021 – March 2023
Giraffe Media Group
• Achieved precision in developing test cases and scenarios aligned with requirement specifications.
• Spearheaded the implementation of structured test plans and executed detailed test scripts.
• Streamlined the process of conducting proficient functional and integration testing across QA, pre-production, and post-release production environments.
• Enacted accurate documentation, reporting, and diligent monitoring of defects throughout the testing process.
• Supervised close collaboration with test leads and developers to ensure seamless testing workflows.
• Leveraged automated tools for load and performance testing to optimize testing efficiency.
• Founded the creation of comprehensive end-user manuals to facilitate product understanding and usage.
• Supervised and provided invaluable assistance in end-user acceptance testing to ensure benefit to the project, and user satisfaction.
• Ensured dedicated post-production support, addressing issues, and optimizing product performance.
Software Quality Analyst February 2010 – August 2021
Guayaquil Bank
• Analyzed functional requirements documents to ensure comprehensive testing coverage.
• Created, designed, and executed test cases throughout all phases of product development.
• Generated clear, written, and verbal reports detailing bug status, feature assessments, performance evaluations, and playability.
• Promptly identified and communicated discovered risks and blocking issues.
• Conducted meticulous checklist assessments on a range of IoT devices, desktop browsers, and mobile platforms to ensure product compatibility and functionality.
• Performed functional and integration testing in both development and QA environments, encompassing Personal Web Banking, Corporate Web Banking, Android and iOS mobile banking, and Customer previews (demos).
• Managed and responded to incidents as they arose during testing and production phases.
• Created comprehensive end-user manuals to enhance product understanding and usability.
• Provided valuable assistance and support for end-user testing to ensure a seamless user experience.
• Offered dedicated post-production support to address issues, optimize product performance, and maintain customer satisfaction.
Education:
• Project Management, Post Graduate Certificate | Georgian College | Canada.
• Master of Management Information Systems | ESPOL | Ecuador
• Bachelor of Computer Science | Universidad Estatal de Guayaquil | Ecuador
Skills:
• Certifications: ISTQB CTFL, Scrum Master, Agile Project Management with Scrum
• Frameworks: Cypress, Selenium, JMeter, Postman
• Languages: JavaScript, Phyton, PHP, Html, SQL
Candidate Contact Information:
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