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Systems Administrator/Analyst Resume
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| Desired Industry: Information Technology |
SpiderID: 84369 |
| Desired Job Location: Toronto, Ontario |
Date Posted: 10/16/2023 |
| Type of Position: Full-Time Permanent |
Availability Date: |
| Desired Wage: |
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U.S. Work Authorization: No |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, More Than 75% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: Yes |
Objective:
Empirical IT professional skilled in Server and Cloud Administration, Azure, AWS, and Flow Automations. Proficient in Application
Management, ITIL Lifecycle, Patching, and Hardening. Experienced in networking protocols, Data Center management, and database
administration (Oracle DB, Mongo DB). Adept at version control (GitHub), issue tracking (Jira), and ensuring security through Firewall,
Backup, and threat remediation. Dedicated to optimizing IT infrastructures with a holistic approach.
Experience:
Server Administrator
Tata Consultancy Services April 2022 - Present, India
Orchestrating and automating complex systems, reducing manual intervention by 40% and boosting overall operational efficiency by 25%.
Overseeing client relationships and efficiently handling daily operational tasks and maintaining a 95% client satisfaction rate.
Proficiently administering and upkeeping 5 Java-based applications.
Devising, implementing, and maintaining automated workflows and scripts, resulting in a 50% reduction in process executions and SLA
breaches.
Collaborating with cross-functional teams to identify automation opportunities, leading to the successful implementation of 20 automated
processes within 6 months.
Continuously evaluating system performance and suggesting improvements that contribute to a 15% increase in overall system reliability.
Providing expert guidance on technical issues, offering strategic solutions to clients and resolving 90% of technical issues on the first point
of contact results in decreasing average resolution time from 72 to 24 hours.
Managing end-to-end project lifecycles, from requirement analysis to successful implementation.
Developed and documented 10 standard operating procedures, enhancing team collaboration and reducing onboarding time for new
members by 30%.
Leading and Mentoring team of 8 members to empower with automation tools and techniques and fostering a culture of continuous
learning and growth.
System Administrator
Xebia IT Architects - SISL Infotech | Futuresoft Solutions May 2021 - April 2022, Gurugram
Administrated O365, Cloud (AWS, Azure, GCP), GitHub for Organization, Data Loss Protection Solutions, GoDaddy (cPanel), Active
Directory, Anti-virus, Inventory, Hyper-V, WSUS, FTP, SFTP, Firewalls, Access Points.
Interacted effectively with all levels of personnel, management and customers as an IT Operations representative.
Designed, developed, recommended and implemented new or revised IT solutions, utilities and automated processes as necessary.
Windows Administrator
CMS Computers Ltd. September 2019 - May 2021, New Delhi
Performed installing, configuring, tuning, maintaining, hardening and monitoring Windows 2008/2012/2016 Servers.
Controlled and Managed Active Directory, Hyper-V, WSUS, DNS, DHCP Servers.
Followed IT processes Incident, Change, Risk, Problem management.
Prescribed system backup/disaster recovery.
Associate Engineer
Presto Infosolutions Pvt. Ltd. March 2019 - September 2019, New Delhi
Managed Windows Servers viz. Active Directory, WSUS, DHCP.
Followed ITIL process, Service Strategy, Service Design, Service Transition, Service Operations, and Continual Service Improvement.
Managed all systems softwares and hardwares.
Education:
Bachelor of Technology in Computer Science
Kurukshetra University India 2018 69%
12th CBSC
Raunaq Public School India 2014 74.5%
10th CBSC
Raunaq Public School India 2012 7.2
Skills:
Server Administration, Cloud Administration, Azure, AWS, Virtualization, Flow Automations, Application Management, ITIL Lifecycle,
Patching, Hardening, Networking protocols, Unified computing, Data center, DNS, DHCP, WSUS, Oracle DB, Mongo DB, GitHub, Jira,
Office365, DLP, Backup, Firewall, Security threats remediation, C, C++, Java, HTML, CSS, MySQL
Additional Information:
COURSEWORK
Building Accountability into your culture
Linkedin Learning 2023 Leadership
AWS Essentials and Access Management
TCSL 2023 AWS
Administrating AWS cloud services.
Agile for Practitioners
TCSL 2023 Agile way of working
Business Skills_Complex Problem Solving Capabilities
TCSL 2023 Business
Cloud DevOps Orchestrator
TCSL 2023 DevOps
Initiative and Proactiveness
TCSL 2023 Leadership
Security Awareness
Linkedin 2023 Process
Candidate Contact Information:
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