VP Operations - Real Estate Resume Search
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VP Operations Resume

Desired Industry: Real Estate SpiderID: 77168
Desired Job Location: Suffield, Connecticut Date Posted: 4/4/2016
Type of Position: Full-Time Permanent Availability Date: Immediately
Desired Wage: 00000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel:
Highest Degree Attained: Other Willing to Relocate: Yes


Dedicated, results-driven, and client-focused professional, offering hands-on experience in facilities and property management.

Equipped with proven ability in managing business operations; execute property remodeling; as well as driving projects implementation

and profitable opportunities. Proficient with Microsoft Office Suite and Windows and Macintosh operating systems.


Work History with Accomplishments

Monarch Enterprises - Springfield, MA
Director of Operations Mar 2013–Present
Played an instrumental role as general contractor and project manager for various projects:
$1.4 million roof replacement
Sheraton Hotel overhaul Renovation of all 35 suites
Sheraton Athletic Club and Hilton Garden Inn Indoor Pool and Spa renovation
7,000sf Health club and gym renovation
Construction for Class A: 25 story office tower
20,000sq. ft public and meeting Space renovations
Elevator modernization
Served as a driving force in scaling down convoluted aging reports.
Strategically reduced expenses by 30% and improved service quality.

Sheraton Springfield Monarch Place Hotel - Springfield, MA
Director of Operations Apr 2011–Mar 2013
Played a vital part as one of the executive committee at the Sheraton Springfield Hotel.
Pioneered the implementation of cost saving "Green Initiatives" for 25-story Office tower, four hotels, and several public buildings:
Spearheaded efforts in launching a single-stream recycling program while serving more than one thousand tenants.

Hilton Garden Inn
General Manager, Worcester, MA May 2009–Apr 2011
General Manager, Springfield, MA Nov 2007–May 2009
Ensured and maintained exemplary customer service standards and scores for multiple hotel properties.



Associate of Science in Communications, 2001
Holyoke Community College | Holyoke, MA


Professional Affiliations

Board of Directors, Destination Worcester
Board of Directors, City of Holyoke Chamber of Commerce


Functional Skills with Experience

Facilities Management
Took charge of all life safety equipment and training as well as life safety inspection schedules.
Collaborated with vendor and staff regarding all preventative maintenance schedules while guaranteeing proper unit operations on

weight controls and limits.
Effectively functioned as general contractor in renovating multiple guest rooms, meeting rooms and restaurants.
Provided expert oversight to the installation of new 300-ton chiller as well as new HVAC control system with automated logic

Managed the restructuring of a 5,000 sq. ft. fitness center including pool and locker rooms.
Assumed accountability in establishing standard operating procedures for vendors and staff at each property.
Strategic Planning and Execution
Devised a preventive maintenance schedules as well as work order system to improve response time concerns and errors.
Conceptualized the layout as well as supervised the installation of 32 security system throughout the facility.
Rendered hands-on supervision to green incentives, while coordinating an energy-efficient lighting and installing new heat exchanger

and boilers as part of the energy saving projects.
Conducted in-depth research and installed innovative energy-efficient HVAC motors, drives and heating coils, and LED lighting within

the 400,000 sq. ft. facility.
Contract Negotiation and Vendor Management
Maintained communication with vendors regarding the installation of new chiller and HVAC control system.
Expertly administered the new contract design and implementation to ensure provision of best service; and reduced hotel expenditures

by cutting excess charges from previous vendors.
Thoroughly assess all contracts and applied changes as needed.
Keenly monitored and handled all utility accounts of more than 10 properties.
Successfully negotiated vendor contracts for all properties and facilitated management meetings regarding properties.
Budgeting and Forecasting
Fulfilled key role in preparing hotel budgets per year including revenues and expenditures as well as in formulating a monthly

revenue recap regarding profit and cost.
Executed a 10-day forecasting and applied modifications on operating expenses based on occupancy.
Data and Inventory Administration
Held responsibility in updating and generating new spreadsheets to encode budgets, forecasts, and income journals as well as

inventories data.
Maintained involvement in ordering supplies for all properties while monitoring inventory controls.

Additional Information:

Available upon request.

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