Facility and Utility Operations - Utilities Resume Search
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Facility and Utility Operations Resume


Desired Industry: Utilities SpiderID: 68400
Desired Job Location: Matawan, New Jersey Date Posted: 4/25/2013
Type of Position: Full-Time Permanent Availability Date: Immediately
Desired Wage: 00000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel:
Highest Degree Attained: Masters Willing to Relocate: Yes


Objective:
Seasoned, hands-on, and intuitive
professional, offering impeccable
business acumen and proven track record
of experience in facility and utility
operations, project management, staff
development, as well as customer
service. Equipped with strategic
management approach and technical
aptitude necessary in formulating
innovative solutions and coordinating
team efforts to achieve organizational
goals and objectives. Adept at
successfully directing and completing
large-scale projects within time and
budget constraints while attaining
business profitability and ensuring
total client satisfaction.
- Conceptual thinker; creative and
insightful in analyzing complicated
problems and situations as well as
implementing strategic processes to
ensure operational productivity, cost
reduction, and steady organizational
growth.
- Visionary leader, with
distinctive leadership and
uncompromising devotion to service;
effective at supervising individuals and
teams toward smooth execution and
completion of tasks.
- Effective negotiator and
communicator; expert at securing
numerous transactions and establishing
strategic alliances with various
individuals from diverse cultures and
backgrounds; able to influence and
promote collaboration that produces
desired results.


Experience:

PROFESSIONAL EXPERIENCE

FIRST ENERGY
Manager, Bulk Transmission East Coast
(PM), Farmingdale, NJ: 2005–Present
Take full accountability for the daily
operations of region’s bulk power system
in the wholesale market environment.
Administer the program that translates
process application and/or integration
into transmission program/projects. Play
an integral role as key member of the
Tiger Team deployed in substation to
determine the root causes of outages.
Monitor the construction and maintenance
of all transmission facilities and
administration of all related
transmission, service contracts, outage
restoration, and line clearance. Handle
the preparation and creation of total
cost of ownership metrics of actual
impacts of bulk power; accurately
document Transmission Frequency Outages
(TFO) to become the best in the
industry. Identify discrepancies of more
than $100M in bulk projects through
detailed project estimation and
comparisons against engineering forecast
of estimated cost to actual cost with
labor. Sustain constant communication
with clients to conduct risk analysis
and management and contract
negotiations. Control and develop
budgets for projects as per contracts.
Perform comprehensive evaluation to
employee’s skill sets and check against
required qualifications for the
department. Guarantee overall compliance
with all safety requirements through
detailed facility inspection. Make sure
all apprentice are well-trained to
become journeyman/lineman; ensured their
bookwork is updated.
KEY ACCOMPLISHMENTS:
- Significantly optimized
operational efficiency by 75% and
customer satisfaction by 50% through
establishment of new systems and
procedures.
- Spearheaded efforts in the
successful execution of new enterprise
resource planning (ERP) solution
throughout the organization, including
processes, procedures, and standards
development.
- Provided key contributions to
the accurate, on time, and within budget
planning and implementation of various
projects.
- Maximized client base by
efficiently developing and managing
high-performance teams focused on
customer service and retention.
- Ensured total customer
satisfaction and retention by building
key business partnerships with customers
and vendors.
- Entrusted and chosen by First
Energy President Chuck Jones to purchase
major equipment for Transmission
Department.
- Directed the seamless
restoration of Long Branch Facility
during super storm Hurricane Sandy in
2012.
- Proposed and gained the approval
of the corporation to use a helicopter
for strategic execution of large
transmission jobs.
- Generated company cost savings
and accelerated production workflow by
hiring skilled contractor for movement
of poles instead of spending unbudgeted
money for new equipment.
- Ensured safe, within budget, and
successful completion the first N66
project using helicopter support.

Manager, Operations, Freehold, NJ: 2004–
2005
Demonstrated expertise in directing the
financial and technical aspects of
capital project development and
management for the energy industry.
Utilized and leveraged in-depth
knowledge of capital budgeting and
scheduling, resource planning, contract
writing and negotiations, environmental
and regulatory compliance, equipment
specifications writing, procurement
evaluations, design and engineering
supervision, and on-site construction
technical support. Displayed strong
proficiency in occupational safety and
health administration (OSHA), behavior-
based safety management, safety
education, safety planning, layout and
arrangement, special projects, and OSHA
regulation forms.
KEY ACCOMPLISHMENTS:
- Led the creative design and
implementation of new operating,
customer service, and employee
satisfaction programs, resulting in
significant improvement of troubled
facilities.
- Acquired hands-on years of
experience and skills in line with
construction business, union grievance
resolution, construction loss control
services, record keeping, accident
investigation, and OSHA inspections.

JERSEY CENTRAL POWER & LIGHT
Project Manager / Estimator, Old Bridge,
NJ: 1992–2004
Capitalized on negotiation expertise and
leadership capabilities in the seamless
operation of the region and numerous
divisions throughout the corporation.
Applied keen attention to details in
estimating small and large-scale
projects; oversaw the total budgetary
projections on project. Drove key
insights in planning and executing
overall facets of new projects,
including budgeting, resource
allocation, and customer satisfaction.
Identified client needs and formulated
customized solutions through extensive
collaboration with customers and team
members. Conformed to project scope and
budget in overseeing and documenting
multiple projects. Orchestrated,
created, and presented status reports to
team members, users, and management.
Presided over risk assessment, issue
resolution, and change management
initiatives. Recognized business needs
and implemented system throughout 70
locations in cooperation with SAP Team
members. Promptly troubleshoot all
technical issues and develop procedures
through regular communication with SAP
Technical Process Teams; aided in
conducting user acceptance testing.
Rendered exemplary support with new
technical environment through execution
of operational processes and procedures.
Functioned as Power User, developing and
facilitating formal and informal
training to users throughout the Central
Region.
KEY ACCOMPLISHMENTS:
- Streamlined organizational
efficiency and effectiveness within 15
months by establishing and introducing
new technical, financial, and
operational processes and procedures.
- Handpicked as a member of the
Software Development Team to lead the
successful deployment of SAP ERP
solutions throughout the company.
- Skillfully administered and
analyzed the migration of company’s
mission-critical legacy applications to
SAP technology.
- Contributed to the
conceptualization and roll out of
company’s distribution system and safety
rules and regulations.
- Increased client satisfaction
and reduced operational cost through
successful renegotiation of service
contacts with customers.
- Achieved Information Technology
expectations through detailed oversight
to the certification of regions.



EARLIER EXPERIENCE

HENKEL’S & MCCOY — FARMINGDALE, NJ
Project Manager, Eastern Region

NORTH APPRENTICESHIP TRAINING COMMITTEE
— COLLEGEVILLE, PA
NEAT Lead Instructor


Education:

EDUCATION

Norwich University, Northfield, VT
Master of Business Administration with
Concentration in Leadership Managing
Change, 2008

University of Phoenix, Phoenix, AZ
Bachelor of Science in Information
Systems and Telecommunications, magna
cum laude, 2003



PROFESSIONAL DEVELOPMENT

First Energy In-House Programs
George Washington University, PMP
Certification - Dale Carnegie
Presentation Skills
Leadership Development in Akron, OH -
Labor Relations Training - New
Supervisor and Manager Training
University of Akron: Building
Environment of Trust, Leading Change,
Making Effective Decisions, Setting
Performance Expectations, and Motivating
Others


Affiliations:
PROFESSIONAL AFFILIATION

Member / Journeyman Lineman
Knights of Columbus # 6424 Fourth Degree
Knight, Local 456 and Local 358


Skills:

AREAS OF EXPERTISE

Process and Productivity Improvement
Project Scope Estimation and Management
Budget Preparation and Optimization
Contract Negotiation and Agreement
Leadership, Staff Development, and
Training
Regulatory Compliance and Safety
Standards
Key Business Partnership and
Communication
Utility Equipment Maintenance and
Operations


Additional Information:
AWARDS

First Energy Gold Standard Award: TC&M
Wharton and Farmingdale


ACTIVITIES

Fourth Degree Black Belt Taekwondo



TECHNICAL SKILLS

SOFTWARE APPLICATIONS Access - AM/FM -
Microsoft Project - Primavera - Visio -
GIS
Microsoft Office Suite: Excel, Word,
Outlook, and PowerPoint
PROGRAMMING LANGUAGES Visual Basic -
C++ - SQL



Reference:
Available upon request.


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