Production Manager CSR - Printing Resume Search
Production Manager CSR - Printing Resume Search
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Production Manager/CSR Resume

Desired Industry: Printing SpiderID: 61862
Desired Job Location: Chicago, Illinois Date Posted: 6/27/2012
Type of Position: Full-Time Permanent Availability Date: 7/1/12
Desired Wage: 45000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: Other Willing to Relocate: No

Accomplished Direct Mail Management Professional with over 25 years experience serving in a diverse number of capacities, Client Services, Production Operations Management, Postal Logistics and Mail-piece design.
Demonstrated ability to manage multiple projects in a fast paced dynamic environment.
Articulate, people-oriented professional with excellent knowledge of postal regulations,direct mail production and design requirements for both International (IPA & ISAL) and Domestic Mail.
Client centric approach to production results while maintaining budget and bottom line
Skills Summary
Project Management
Temporary Staffing Coordination
Postal Presorting
General Office Skills Lettershop Operations
Customer Service
Mail piece design Inventory Control
Quality Control
Fulfillment Operations

Professional Experience
Coordinated the application and approval of an optional procedure program with the post office for International IPA & ISAL mail. Trained staff on requirements and procedures of International mail preparation
Developed and implemented quality control metrics including scanning procedures for IMB.
Initiated Co-Pal and Drop shipment programs, responsible for all appointments scheduled thru FAST.
Maintained inventory control program for client and house materials.
Postal liaison when onsite MERLIN issues arose. We were never assessed any adjustments or reworks.
Initiated recycling program of paper and pallets reducing maintenance costs by 50%
Reduced consumable supply costs by 35% through negotiations with current and new vendors.
Developed and managed incentive programs and automation processes to increase production output and increase profitability of fulfillment programs by 30%.
Initiated and managed artwork revisions for clients on CRM & Business Reply Mail. Assisted clients in obtaining MID to be compliant with regulations.
Postal Presorting using Postal Soft Business Edition
Set up and operation of Videojet Inkjet System, inserters and meters.

Employment History
Production Manager Lettershop 2009-2011
Production Manager 2006-2009
Production Manager 2004-2006
SOURCELINK Elk Grove Village IL
Production Manager 2002-2004
Education /Professional Training and Credentials
MPQCS Certification USPS 2004 & 2007
MERLIN Certification USPS 2003
NIPCC Executive Board Member ( Education & Nominating Committees) 2007-2010
AMA Successfully Managing People Workshop -2007
Hazmat Certification

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