Operations Supervisor - Utilities Resume Search
Operations Supervisor - Utilities Resume Search
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Operations Supervisor Resume

Desired Industry: Utilities SpiderID: 24438
Desired Job Location: Jacksonville, Florida Date Posted: 1/23/2009
Type of Position: Full-Time Permanent Availability Date: 02/09/09
Desired Wage: 52,000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: High School/Equivalent Willing to Relocate: Yes


Seeking opportunity ; eager to contribute exceptional supervisory skills, team-building expertise, and training background toward supporting company in optimizing overall performance and productivity.


A&K Energy Conservation, Inc. Dade City, Florida, 2003 to 2009
Division Manager
Direct, manage and supervise maintenance crews for major accounts that include Publix Super Markets (150 stores) and T.J. Maxx (50 stores) spanning three states.
Leverage well-honed leadership talents to recruit, hire, train, evaluate and coach crews and supervisors.
Analyze, establish and enforce policies and procedures to elevate quality of service, customer satisfaction, and productivity.
Frequently visit store managers on site to evaluate conditions, determine needs and steer corrective action, and meticulously conduct detailed store audits for upcoming projects.
Spearhead inventory control via procurement, loss prevention, and warehouse facility management.
Exercise dynamic administrative expertise to prepare and submit weekly reports regarding division operations, expenses, projects and schedules.
Travel frequently to assist with new division start-up efforts, personnel training, and service activities.

Steven Novak ~ Page 2 of 2

Professional Experience continued

Dominion East Ohio Gas, Cleveland, Ohio,
Meter Reader, Skilled Service Field Rep. Operations
Supervisor I, Division Supervior II, All Operations 1992 to 2002
Effectively supervised union representatives, customer service department, construction and maintenance personnel, gas control staff, and office administration employees subsequent to company merger.
Exhibited significant management acumen in administering group and individual training, reviewing OSHA safety procedures, coordinating certifications, and supporting surrounding districts with additional manpower as needed.
Actively participated in grievances and investigations requiring strong critical thinking abilities, documentation proficiency, and extensive problem solving skills.
Conducted field visits to ensure and optimize quality control and assurance.
Expeditiously responded to major accidents, outages and emergency situations by seamlessly collaborating with government officials, fire department and local response teams.

Class A Commercial Driver License

Management, Maintenance & Supervisory Courses

OSHA Training

Excels in training, empowering, coaching and inspiring employees, consistently emphasizing professionalism, courtesy, attention to quality, and forging strong business relationships.
Superior multi-tasking, administrative, and leadership abilities; effectively balances competing demands.
Possesses an exemplary blend of planning, communication, interpersonal, negotiating, and problem solving skills.
Proficient in team-building, client relationship management, and report preparation.
Excellent time management skills; quickly identifies and completes daily priorities according to need, situation, and urgency.
Extremely versatile; quickly adapts to new roles, responsibilities, software and environments, and accustomed to frequent travel.
Plans, analyzes, defines and implements policies, strategies and procedures to optimize quality standards, company reputation, and overall productivity.
Navigates cost-effective inventory control through first-rate skills in forecasting, monitoring stock levels, and maintaining strong relationships with vendors.

Additional Information:
Employee of the Year (2X)

Recipient of citation from Fire Department for life-saving measures

Recognized by President of Gas Company for life-saving measures

Perfect Attendance Awards 20+ years

Safe Driving Awards 20+ years

Available upon request.

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