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Nursing Home Administrator Resume
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| Desired Industry: Healthcare |
SpiderID: 9948 |
| Desired Job Location: Aurora, Ohio |
Date Posted: 11/26/2006 |
| Type of Position: Full-Time Permanent |
Availability Date: 01/01/2006 |
| Desired Wage: |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: No |
Objective:
Talent Profile
Resident centric, results driven, hands on director who provides strong leadership through motivation and the ability to communicate vision to stakeholders to manage business growth. Participative leadership style with excellent skills in cross-functional team building combining expertise in strategic and tactical marketing, organizational leadership and project management with strong qualifications in marketing, sales, contract negotiation, project management, implementation and results tracking. I have worked for a world class hospital system, international managed care company and long-term care communities.
Experience:
Communicare Health Services ~ Lorain, OH 2006 to Present
Communicare is a privately owned regional health care company with over 30 Skilled Nursing, Assisted Living, Independent Living and specialty communities in Ohio, Pennsylvania and Missouri
Assistant Administrator– Lake Pointe Health Center
- Completed 9 month Administrator-in-Training program.
- P&L review for a 192 bed skilled nursing facility with total annual revenue in excess of $16 million.
- Responsible for overseeing Marketing & Admissions with input on other departments.
- Active participation in State Survey Process for both annual and complaint surveys.
- Developed Policies & Procedures for disaster management and tools for utilization review to increase staff effectiveness.
- Developed wound care program & partnerships with providers to deliver care.
Evercare ~ Cleveland, OH ___ 2003 to 2005
Evercare, a part of United Health Group, is a leading provider of health plans for aging, vulnerable, disabled and chronically ill individuals in the United States. Evercare serves more than 80,000 Medicare and Medicaid recipients across the country.
Sales, Business Development & Network Manager
- Sold Evercare business to business by building strong relationships with physicians, hospital executives and nursing homes resulting in the sites greatest growth since inception.
- Developed and executed plans for the sales and development staff that led to an increase in site membership by 65% in 2004 and 50% in 2005.
- Resurrected and secured a contractual relationship with one of Ohio’s largest nursing home chains that led to a potential $32 million a year increase in revenue.
- Trained staff in principals of sales & customer service that led to an average 7% increase in revenue month over month.
- Led cross functional team to create integrated marketing, operational, financial plans, decision-making templates and processes that became the standard for new site development.
- Led all marketing efforts for the site by developing and implementing strategic marketing plans, coordination of advertising, promotional events, and relations with the media and professional organizations.
- Developed training programs around Medicare Part D for both nursing facilities and beneficiaries.
Kethley House at Benjamin Rose Place ~ Cleveland, OH 2002 to 2003
Benjamin Rose, a nationally recognized organization in long-term care operates a 184 bed nursing facility, adult daycare program, home health services, social services and independent living facilities.
Director of Marketing/Admissions
- Leveraged relationships with major hospital systems in Cleveland increasing monthly skilled referrals from approximately 120 to an average of 170 per month.
- Managed admissions staff and business office to maintain a 97% occupancy rate by providing sales training and setting performance expectations for all staff.
- Created and implemented the first corporate based marketing program for the organization, including home health and adult day care services, increasing awareness in the surrounding communities while increasing private-pay revenue.
- Led advertising and marketing achievements, securing interviews with Cleveland magazine and Northern Ohio Live that resulted in being named an expert in the field of long-term care in Cleveland, Ohio.
American Retirement Corporation ~ Cleveland, OH 2001 to 2002
Located in Brentwood, Tennessee ARC currently owns or provides services in 67 communities in 16 states.
Network Marketing Director
- Championed company’s outreach efforts to non-profit senior groups that resulted in over $60k in free advertisements within their publications to 75,000 readers.
- Developed formal assisted living sales training to Midwest sales staff, increasing occupancy and levels of customer service that were being delivered.
American Retirement Corporation ~ Cleveland, OH (Continued) 2001 to 2002
- Cultivated partnerships with organizations such as the Cleveland Clinic Foundation, OASIS senior group, local businesses, and media that increased visitors to the communities by at least 100 people per month.
Cleveland Clinic Foundation ~ Cleveland, OH 1999 to 2001
The Cleveland Clinic Foundation, a large metropolitan research and acute care center, employs over 20,000 people nationwide. The Foundation ranks among the top acute care centers in the United States. A recent U.S. News and World Report article ranks the Cleveland Clinic the 4th best hospital in the U.S.A.
Marketing Associate – Center for Corporate Health/Sports Health
- Developed and executed strategic marketing plans for the Cleveland Clinic Center for Corporate Health.
- Developed, scheduled and implemented local marketing campaigns that included quarterly direct mail campaigns, monthly print & radio advertising and weekly telemarketing.
- Project managed three web-sites. Developed all site content and finished both projects on schedule and under budget.
- Managed regional sales staff to drive occupational health business into the health system through the Center for Corporate Health.
Reimbursement Specialist - General Internal Medicine
- Initiated standards for communication, education and loss recovery that led to an estimated $75k increase in revenue for the department through providing training seminars for physicians in Medicare reimbursement and proper coding.
- Implemented an electronic billing system in the department that saved departmental data entry professionals an average of 2 hours per day.
Education:
Education
The Ohio State University, Columbus, OH
Executive Education – Core of Knowledge
Heidelberg College, Tiffin, OH
Bachelor of Science – Political Science
Candidate Contact Information:
| Name: Mark Grippi |
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| Street: - |
Phone: 216-570-8427 |
| City: Aurora |
Fax: - |
| State: Ohio |
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| Zip: - |
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| Web Site: |
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