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Salaried Inside Sales, Customer Service Resume
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| Desired Industry: Customer Service/Technical Support |
SpiderID: 9851 |
| Desired Job Location: Marietta, Georgia |
Date Posted: 11/22/2006 |
| Type of Position: Full-Time Permanent |
Availability Date: November 27,2006 |
| Desired Wage: 28000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: No |
| Highest Degree Attained: MBA |
Willing to Relocate: No |
Objective:
To obtain a challenging position which utilizes my education and professional experience
Experience:
PROFESSIONAL EXPERIENCE
Substitute Teacher 2005-Present
COBB COUNTY SCHOOL DISTRICT Marietta, GA
· Implemented the lesson and behavior management plans of the regular classroom teacher
· Assisted the regular classroom teacher in assembling instructional materials
· Observed and evaluated students’ progress and shared this information with the teacher
Senior Loan Officer 2004-2005
FIDELITY FINANCIAL MORTGAGE CORPORATION Norcross, GA
· Interviewed loan applicants and reviewed credit reports to determine creditworthiness
· Recommended approval or disapproval of loans based on credit information
· Answered clients’ questions about home buying process
Permanent Substitute Teacher/ Paraprofessional 2000-2002
EASTVALLEY ELEMENTARY SCHOOL Marietta, GA
· Assisted the lead teacher in preparing and executing lesson plans
· Planned, arranged, and developed various teaching aids
· Monitored and evaluated students’ progress and shared this information with parents
Crew Leader 1994-2000
MCDONALD’S Marietta, GA
· Trained new employees on restaurant operations and company policies
· Accurately processed and reconciled cash transactions while providing excellent customer service
Education:
EDUCATION
Certificate MrKent.com
Customer Service Specialist
Certificate Javelin Technical Training Center
Office Information Professional Atlanta, GA
MBA Kennesaw State University
Marketing Kennesaw, GA
BBA University of Georgia
Marketing Athens, GA
Skills:
SUMMARY OF QUALIFICATIONS
· NextGen computerized billing
· Insurance billing
· Team player; builds and sustains collaborative relationships with colleagues and clients
· Excellent written and verbal communication skills
· Superb organizational skills; meticulous attention to detail
· Customer service-oriented
· Computer Skills – MS Word, Internet Research
Reference:
PROFESSIONAL REFERENCES
Mrs. Terry Floyd
Principal
Belmont Hills Elementary School
605 Glendale Place
Smyrna, GA 30080
(678) 842-6810
Mr. Andrew Garate
Medical Records Coder
Emory Adventist Hospital
3949 South Cobb Drive
Smyrna, GA 30080
(770) 801-5282
Lovette C. Kaufman – Lindon, PhD
Director of Medical Billing for Physicians and Hospitals
Javelin Technical Training Center
4501 Circle 75 Parkway, Suite C – 3180
Atlanta, GA 30339
(770) 859-0979 Ext. 222
Mrs. Althea Singletary
Principal
Eastvalley Elementary School
2570 Lower Roswell Road
Marietta, GA 30067
(770) 578-7214
Candidate Contact Information:
| Name: Robin Smith |
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| Street: - |
Phone: (770) 565-0626 |
| City: - |
Fax: - |
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