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| Desired Industry: Information Technology |
SpiderID: 9778 |
| Desired Job Location: new york, New York |
Date Posted: 11/20/2006 |
| Type of Position: Full-Time Permanent |
Availability Date: 11/20/2006 |
| Desired Wage: 45,000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: Other |
Willing to Relocate: No |
Experience:
David Brown Dabrown@optonline.net
150 Wellington Road, Elmont, NY 11003 Home (516) 216-5299 - Mobile (516) 270-6469
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- Completion of Objective: A Career oriented technical support position within the Information Technology field
Accomplishments:
Maintenance and troubleshooting of hardware and software replacement and upgrades on various windows workstations and servers including Dell, Compaq, HP, etc.
XP workstation and Network Printer Migration, Upgrades Hardware and Software
Perform Data Protection, configured new workstations and performed data restore process
IMAC / Helpdesk Support / Remote Desktop in a large Corporate Environment
Peregrine Service Center / Falcon helpdesk / Breakfix dispatch coordinator
Demonstrated and train at the customers site the full features of Ricohs MFP copiers and printers. Provide new and existing customers support in the NYC tri-state area.
Installed Ricoh products, assign IP addresses, install drivers on Servers and XP Desktops, Helpdesk phone and onsite support.
Installed and Troubleshoot Home and office Wired / Wireless Networks, DSL and Cable Network Installs.
Installed and troubleshoot Microsoft Office , Build and installed desktop images using Symantec Ghost
Installed configure and repair Windows XP Dell desktops and Dell laptops
Build and installed desktop images using Symantec Ghost , configure Novell client
Installed Wired / Wireless Routers and Spy Ware /Ad Ware removal
Antivirus upgrades and virus removal using Symantec AntiVirus, McAfee Enterprise, AVG.
Data Migration, PC Anywhere, Go To My PC, Laplink, VNC Provided high level of customer support and satisfaction
Installed, Configured and Maintained network copiers, printers and fax machines
Installed, Configured and Maintained Windows NT 4.0, Windows 2000 servers and workstations including Windows XP Dell Laptops and Desktops, Daily tape backups
Setup and configure end user email accounts using various Microsoft office programs. Configure Blackberry Accounts
Provided various levels of helpdesk support for clients including all hardware and software installation.
Troubleshoot network 10/100 Ethernet Workstation Connections Utilizing Cat5 Cabling and TCP/IP Protocols, LAN administration
Installed and configure various SHARP MFP copiers, OkiData, Panasonic fax and printers on clients networks.
Provided training and support for various SHARP advanced networking solution products including Document Management, image scanning, scan to folder, scan to email and OCR.
Managed workflow to color/black & white systems utilizing Xerox / Fiery server workstations
Supervised 6180 and Doc 40 operations to provide highest quality output
Provided customer contact, job planning, quality control, system maintenance
Experience:
Consultant Positions :
Sept 2006 to Nov 2006 SPRINT-NEXTEL Pc Refresh / Consultant
July 2006 to Aug 2006 Morgan Stanley Helpdesk / Desktop Coordinator
May 2006 to July 2006 Fujitsu Field Service Technician
Feb. 2006 to April 2006 Jones Apparel Group XP Migration Consultant
Aug. 2005 to Feb. 2006 Getronics, State Farm INS Information System Technician
Jun. 2005 to Jun. 2005 KFORCE, Professional Staffing Computer Technician
Aug. 2004 to Jan. 2005 Ricoh Business Systems Technical Support Consultant
Oct. 2003 to Aug. 2004 PCDRNY.com Computer network installation Specialist
Full time Positions :
Aug. 2000 to Sep. 2003 ESP, Sharp Network Systems Specialist
Feb. 1995 to Nov. 1999 US Trust of New York Xerox Docutech Media Manager
Education:
Briarcliff College, Bethpage, New York Microsoft Certified System Engineer Program
Microsoft Approved Courses for 2000:
- 578/ Networking Essential - 803/ Administering Windows NT.4.0
- 922/ Supporting MS. Win NT 4.0 Core Technologies - 688/ Internetworking with TCP/IP NT. 4.0
- 689/ Supporting NT. Server 4.0-Enterprise Technologies
Brainbench Approved Courses:
- Windows XP Workstation Administrator 2004 - Network Technician 2003
Xerox Approved Courses:
- Xerox Digipath & 6180 Operation Training 1999 - Xerox Fiery ZX-40 Training 1999
- Advanced Xerox Docutech Training Consisting of Features and Functions 1994
Xerox Docutech Publishing Series Operating Program 1993
Candidate Contact Information:
| Name: david brown |
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| Street: - |
Phone: 516-270-6469 |
| City: elmont |
Fax: - |
| State: New York |
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| Zip: - |
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| Web Site: |
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