13522 Resume

Desired Industry: Clerical/General Office	SpiderID: 9774
Desired Job Location: Houston, Texas	Date Posted: 11/20/2006
Type of Position: Part-Time Permanent	Availability Date: 11/27/2006
Desired Wage: 8500.00
	U.S. Work Authorization: Yes
Job Level: New Grad/Entry Level	Willing to Travel: No
Highest Degree Attained: High School/Equivalent	Willing to Relocate: No

Objective:
seeking to obtain employment with a company where my skills and abilities can be utilized to help maintain customer satisfaction. To become a part of a team dedicated to maintaining excellence for the company.

Experience:
Patient Account Representative,
oral and written communication with insurance companies, patients, and collection agencies

Account Analyst, St. Luke’s Episcopal Hospital
Receive and resolve all patient calls regarding issues beyond the Patients Account Representative’s realm of authority, research and properly apply unidentified cash, research and process account over payments

Collection Specialist, Manage assigned commercial credit card accounts. Communicate with customer’s accounts payable departments and merchants. Research and resolve billing errors

Credit Account Analyst, Secured insurance and patient payment on accounts Heavy oral and written patient communication Research and resolve billing errors Make Insurance follow up calls. Constant personal conferences with patients in clinic regarding collection and account problems

AREAS OF STRENGTH:
My years as a homemaker and full time mother have developed my patience and given me much experience in navigating the customer service departments of many different types of businesses while handling household affairs. The many situations that arise in child rearing have fine tuned my creative skills and caused me to become quite flexible in adapting to change as needed.

Affiliations:
St.Luke’s Episcopal Hospital
Exxon Credit Card Center
Baylor College of Medicine

Skills:
P.C. Skills..Internet.. microsoft word..ten key by touch..fax..copy..telephone..good oral and wroitten communication..eye for detail..highly organized

Additional Information:
My years as a homemaker and full time mother have developed my patience and given me much experience in navigating the customer service departments of many different types of businesses while handling household affairs. The many situations that arise in child rearing have fine tuned my creative skills and caused me to become quite flexible in adapting to change as needed.

Reference:
Reginald Devaughn 281-997-6006
Valencia Lewis 281-240-2172
Sharon Moore 281-431-7771

Candidate Contact Information:

Name: Lawanda Crutcher
Street: -	Phone: 281-403-1413
City: Stafford	Fax: 281-403-1501
State: Texas
Zip: 77477
Web Site: