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| Desired Industry: Insurance |
SpiderID: 9754 |
| Desired Job Location: Atlanta, Georgia |
Date Posted: 11/18/2006 |
| Type of Position: Full-Time Permanent |
Availability Date: Immediatley |
| Desired Wage: 35000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: No |
Objective:
Hans R. Vollmer 798 Dixie Ave, #10, NE, Atlanta, GA 30307
678-602-2030 hansvollmer@bellsouth.net
CAREER OBJECTIVE
Enthusiastic team player and motivating leader with expertise in customer service and public relations eager to contribute talents toward actively supporting a progressive organization in optimizing business performance and client satisfaction levels.
PROFILE OF QUALIFICATIONS
Offer vast experience in client-focused, service-oriented hospitality and transportation industry environment, with qualifications including:
Extensive background in providing comprehensive service for hundreds of clients
Exceptional communication and public relation skills
Solid experience in training and supervising personnel
Effectively build productive relationships with multi-cultural and multi-ethnic populations; extensive travel worldwide
Recipient of numerous Customer Service Awards
In recognition of superior performance, selected to deliver FAA re-qualification and new hire flight attendant training programs
Strong planning, organization, prioritization, time management, and multitasking abilities
BA in International Affairs
Bi-lingual, English and German
PROFESSIONAL EXPERIENCE
International Flight Attendant/Purser/On-Board Leader 1979-Oct 2006
Delta Airlines – Atlanta, GA (1991-Oct 2006)
Pan American World Airways – New York, NY (1979-1991)
(Transferred to Delta after purchase of Pan Am European routes)
Facilitated superior public relations in promoting company and providing quality customer service for as many as 400 international flight first class, business class and economy clients representing diverse cultures and ethnicities.
Demonstrated exceptional leadership skills in supervising and mentoring as many as 15 flight attendants.
Proficiently managed sales accounting and inventory.
Applied dynamic communication skills toward liaising between captain, crew, passengers, and international authorities.
Ensured critical compliance with U.S. and international laws, standards and customs regulations.
EDUCATION
Hunter College - New York, NY
BA, International Affairs
Graduated Summa Cum Laude
Member, Phi Beta Kappa
Candidate Contact Information:
| Name: Hans Vollmer |
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| Street: |
Phone: 678-602-2030 |
| City: Atlanta |
Fax: - |
| State: Georgia |
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| Zip: 30307 |
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| Web Site: |
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