Managment, Executive Resume

Desired Industry: Healthcare	SpiderID: 9721
Desired Job Location: Houston, Texas	Date Posted: 11/16/2006
Type of Position: Full-Time Permanent	Availability Date: 12/1/2006
Desired Wage:
	U.S. Work Authorization: Yes
Job Level: Management (Manager, Director)	Willing to Travel: Yes, 25-50%
Highest Degree Attained: Masters	Willing to Relocate: Yes

Objective:
To be able to use my education and experience in management in order for a company to reach its goals as well as expand my knowledge and growth.

Experience:
Program Coordination
• Restructured parking/transportation budget and policy
• Balanced $5 million budget, resulting in saving $1 million dollars at Methodist Hospital
• Managed $397,000 grant budget at Center of Excellence in Health Disparities Research (CEHDR)
• Assisted in securing funding for National Institute of Health grant
• Designed service development plans and conducted operation assessments
• Counseled students on defining career and work related goals and objectives
• Formulated, wrote, and implemented budget, policy and procedures for parking and transportation
• Developed and performed risk assessment chart for CEHDR
• Wrote subcontracts between CEHDR and St. Luke’s Episcopal Health Charities, Baylor College of Medicine and Medical University of South Carolina
• Contracted with numerous vendors to provide material
Management/Supervision
• Directed recruitment and retention of supervisors and staff of 25 employees
• Trained, supervised and evaluated staff, coached improvement management skills
• Resulted in multilateral staff achievement of work objectives
• Successfully refined and implemented new projects
Program Coordinator, Center of Excellence in Health Disparities Research, Texas Southern University, Houston, TX
• Refined, implemented, monitored and completed specials projects
• Provided financial, human resources, and general office management, including budget reconciliations and requisition activities
Monitored Human Subjects and Institutional Review Board approvals and renewals by serving as a liaison for submission of IRB applications for Center investigators
• Researched information, gathered data, and generated reports on program status and activities for the funding source and in response to special requests
• Organized and grant and award information, including financial data, newsletters and website.
• Assisted the Center Program Director in leading and facilitating coordination among Center staff to assure maximum accountability and efficiency in Center Operations. Assisted the Center Program Director in strategic planning, development and distribution of the Center newsletter, and all Center evaluation activities. Assist with strategic planning as required
• Assisted with the planning, scope definition, financial justification, vendor selection, resource management and timeline tracking of critical tasks. Assisted in the delivery of projects and provides regular, accurate status reports to management. Assisted with project maintenance activities for on-going and
long-term endeavors and outcome evaluation.
• Represented the department at various University or community meetings and special events to promote existing and new programs, projects, events or activities. Coordinates Core programmatic and research activities of the Community Outreach and Information Dissemination Core with the Core Co-Directors
• Developed risk assessment chart for Center
• Provides clinical systems expertise, training, and other support as needed and worked closely with clinical departments and other Information Technology departments to coordinate efforts.
• Maintained an up-to-date database of faculty and resident publications, grants, presentations, and awards. Maintained an up-to-date database of department conferences, lectures, and symposia.
• Scheduled and coordinated meetings with Program Advisory and Program Executive committees.
Project Specialist, Methodist Hospital, Houston, TX
• Coordinated, communicated and provided support to the Vice-president of human resources to develop strategic plan, goals, and priorities in assessing parking/ transportation study
• Researched, analyzed, assessed, collected and audited information on reports from HIS database as well as explored alternative methods to identify which plans best fit the organization
• Developed and presented new parking/transportation policy to human resource Administrators
• Implemented new parking and transportation study at Methodist Hospital; worked with IT to develop Human Resources system to integrate with all aspects of human resources; saved Methodist Hospital over 1.5 million dollars
• Enhanced knowledge of Employment Law, recruitment, training, benefits and compensation packages; assisted human resources department at Methodist Hospital on others issues that were presented
Graduate Research/ Teaching Assistant, Texas Southern University, Houston, TX
• Analyzed, researched and collected data from data bases such as the Weekly Morbidity and Mortality Reports on health disparities affecting African-Americans and other minorities
• Coordinated the collection of various information and data for the residency accreditation reviews.
• Served as a committee member to help organize 2004 Mini-Health Summit
• Worked with professors in teaching courses while preparing tests and classroom material for students in the Bachelor of Science Program in health administration.
• Coordinated and served on numerous committees to develop programs and budgets for various grants; assisted in accreditation of undergraduate program
Auditor/Front Desk Manager, Hawthorne Suites, Oklahoma City, OK
• Supervised 10 employees in 1. performing their daily responsibilities, which including a. orientation b. training/development, c. supervising the day to day operations of the front desk, d. operating computer systems, e. identifying priorities in daily job activities, and f. communicated/enforced policies and procedures
• Developed customer service strategies by contributing customer service information, analysis, and recommendations to establish customer service objectives in line with organizational objectives; satisfied customer issues by receiving correspondence; answering inquiries; resolving complaints
• Managed payroll department; performed routine night audits of daily transactions that included accounts payable and accounts receivable; participated in the recruitment and retention of employees
• Analyzed, strategically planned, researched, and implemented marketing strategies
• Increased sales revenues and occupancy by over 50 percent in one year resulting in 35 percent increase in sales revenue.
Assistant Manager, Tri Med Clinic, Houston, TX
• Assumed the duties of the center manager in his absence; participated in the hiring, training, coaching, evaluating, and terminating of health services specialists and clerical staff; reviewed performance of health services
• Assured appropriate maintenance of the clinic and facility; assured that medical and office supplies were efficiently stocked to meet needs of timely service delivery and within clinic budget parameters; assured that clinic manager is notified of client complaints and possible incident and occurrence reports in a timely manner; worked with and supervised volunteers/interns as applicable.
• Managed customer service and accounts payable/receivable activities.
• Managed personnel including interviewing, hiring, mentoring, reviewing and evaluating subordinates' work, and preparing yearly performance appraisal reports.
• Provides project reports and other documentation throughout the project lifecycle.
• Provides quality assurance for projects.

Education:
M.S., Health Care Administration, G.P.A: 3.62, Summa Cum Laude Texas Southern University
B.S., Physical Therapy, Cum Laude, Langston University

Affiliations:
American College of Healthcare Executives

Skills:
Proficient in Microsoft Excel, Word, Power point, Front Page. Knowledge of PC environment using Windows 98/NT/2000, word processing/spreadsheet software.

Reference:
Dr. Karen Williams: 713-504-4280
Sheila Fitzgerald: 281-477-1819
Margaret Eaton: 713-441-1384

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