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| Desired Industry: Customer Service/Technical Support |
SpiderID: 9411 |
| Desired Job Location: augusta, Georgia |
Date Posted: 10/28/2006 |
| Type of Position: Full-Time Permanent |
Availability Date: |
| Desired Wage: |
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U.S. Work Authorization: |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: |
| Highest Degree Attained: |
Willing to Relocate: |
Objective:
Seeking customer service employment
Experience:
Sitel, Augusta GA
Customer Service Professional
Dec 02-Jan 05
*input and updated customer information into computer system
*activated/deactivated prepaid service
*solved customers issues with service
*added money to accounts using prepay card or credit card
*used various programs at once
SunTrust, Augusta GA
Advanced Teller
June 99-Aug 01
*input client information into computer system
*opened and closed bank accounts
*cashed various checks using computerized register
*solved clients issues with accounts using various programs
*balanced drawer twice a day
Other Experience:
East Central Regional Hospital
Health Service Technician 1
Feb 05-Current
*document patient treatment and behaviors
*answer multi-line phone, as needed
*supervise 6 staff members and 20 patients
*utilize computer database to run paycheck stubs for department
*received award of appreciation for quality of work with staff and patients
Education:
Augusta Technical College, Augusta GA
Business Office Assistant, Diploma
Graduated Winter 2003
Skills:
Customer Service, MS Word, Excel, Access, PowerPoint, Type 45wpm, Filing, General Office Skills
Additional Information:
Related Coursework:
Office Procedures, Accounting, Business Math, Business English, Business Communication, Employability Skills, Document and Word Processing, Customer Service
Candidate Contact Information:
| Name: Yolonda Douglas |
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| Street: |
Phone: 706-220-3034 |
| City: augusta |
Fax: |
| State: Georgia |
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| Zip: 30906 |
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| Web Site: |
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