credit/collection manager Resume

Desired Industry: Accounting/Bookkeeping	SpiderID: 9109
Desired Job Location: lanham, Maryland	Date Posted: 10/6/2006
Type of Position: Full-Time Permanent	Availability Date:
Desired Wage:
	U.S. Work Authorization:
Job Level: Management (Manager, Director)	Willing to Travel:
Highest Degree Attained:	Willing to Relocate:

Objective:
VERONICA DUBLIN
5204 DARTMOOR CT
LANHAM, MD 20706
301-918-0288

OBJECTIVE:
To obtain a challenging position which will utilize the broad range of my Managerial skills while enabling me to utilize my professional abilities to my full potential.

SUMMARY OF QUALIFICATIONS:
An adept professional with years of progressive management experience including financial responsibilities. Extensive background in negotiating and resolving receivables, Major strengths in Credit/Collections, Cash and Accounts Management. Strong planning, Analytical, Communication and Interpersonal skills, as well as strong Written and Verbal skills. Hands on professional customer Site Visit approach. Skiptracing and Knowledge of collection regulations. Developed and maintained essential management credit policies and procedures. Established effective safeguarded payment terms. Improved the effectiveness of the collection staff through aggressive collection tactics . Developed billing strategies that boost collections.

EXPERIENCE: OWNER/OPERATOR
2002 - PRESENT NAIL PALACE

1997 - 2002 CREDIT MANAGER
BENELLI USA CORPORATION
Supervised staff of three(3)
Established corporate-wide credit policies and procedure, Interpret approved policies and procedures to the department staff
Reviewed sales agreements, financing agreements or arrangements, installment agreements
Established standards for credit granting, development of criteria for establishing open account credit limits, determining how and when credit terms will be extended, etc.,
Training and orientation of the A/R, Credit and Collection personnel
Selected forms and procedures for use in the department
Developed, maintained and updated procedures in corporate credit manual
Personally handled and reviewed collection activities with larger problem accounts
Maintained liaison with corporate counsel, outside attorneys, accountants, trade organizations, credit groups, financial institutions
Represented the corporation in creditor commitees in bankruptcy cases
Participated in certain sales and other management meetings
Annually reviewed the performance of the A/R and credit personnel, made recommendations with regard to promotions and salary increases
Recommended changes in software the would benefit the department, Investigated new techniques and equipment for improved department performance
Status reports for upper management

1993 - 1997 MANAGER / CREDIT AND COLLECTION
PULSAR DATA SYSTEMS
Supervised Staff of six(6), prioritized and assigned work, evaluated performance
Approved credit applications, determined credit limits
Monitored collection activity
Assisted customer and internal staff with invoicing and / or billing issues
Enforced policy and procedures, further development of policy and procedures
Quality control of invoices-Government and Commercial
Cash forecast, monthly statements
Approved assignment of customer numbers, maintained customer credit files
Reports for upper management
Negotiated settlements through liaison with attorneys
Approved credits and write-offs
Government contract billing
Reconciled petty cash
Coded and posted cash receipts
Bank deposits

EDUCATION:
THE SCHOOL OF FASHION DESIGN, VARIOUS D & B SEMINARS, PEAT MARWICK GOVERNMENT TRAINING

MEMBER: NAFE, NSCA AND NACM

REFERENCES AVAILABLE UPON REQUEST

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