Customer Service Resume

Desired Industry: Customer Service/Technical Support	SpiderID: 9002
Desired Job Location: Las Vegas, Nevada	Date Posted: 9/29/2006
Type of Position: Full-Time Permanent	Availability Date: 09-29-2006
Desired Wage:
	U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience	Willing to Travel: No
Highest Degree Attained: High School/Equivalent	Willing to Relocate: No

Objective:
Seeking Customer Service position relative to past employment skills and experience.

Experience:
Employed at Experian Information Solutions from 1971-2001.
1971-1973
Credit File Operator.
Provided verbal and written Consumer Credit Reports to Credit Grantors.

1973-1978
Credit file Supervisor
Supervised 30 employees.
Hired, trained and wrote performance reviews.

1978-1985
Manual Data Supervisor·
Supervised clerical personnel responsible for the verification and the accuracy of manual data.
Traveled to collect, process and apply historical data for file expansion into 5 states.

1985-2001
Database Consultant
Team Leader and Mentor·
Analyzed Consumer Credit reporting tapes to insure accuracy and maintain file integrity prior to Database application.
Assisted Credit Grantors in the research and resolution of automated data reporting issues.· Instrumental in the Y2K Database conversion.

2001-Present Homemaker

Education:
1968-1971 Western High School
Received High School Diploma in General Studies.

1985-1986
Santa Ana College
Data Processing and Basic Programming.

1971-2001
Experian Information Solutions
In-house courses included Supervisor Training,Time Management,Problem Solving and other related topics.

Skills:
Skills include:
Customer Service,Team Leader,Mentor, Supervisor,Data Processor

Reference:
Wallace Small Friend 951 201-0650

Heidi Bass Friend 951 371-7287

Deann Brooks Friend 270 898-1878

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