Customer Service Resume

Desired Industry: Customer Service/Technical Support	SpiderID: 8966
Desired Job Location: Smyrna, Georgia	Date Posted: 9/27/2006
Type of Position: Full-Time Permanent	Availability Date: 09/27/06
Desired Wage: 25,000
	U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience	Willing to Travel: No
Highest Degree Attained: High School/Equivalent	Willing to Relocate: No

Objective:
I would like to thank you for the opportunity to introduce myself and share briefly my personal and professional outlook on customer service.

I have always been a very people oriented person. I possess a natural instinct in the area of being able to listen and identify the needs in the area of customer service. Additionally greeting and making people comfortable. Thus my ability to interact with people professionally as well as personally has continued to develop and I’m sure upon first meeting you will not be disappointed.

Please note; I am of the firm opinion that the person who is in the position to greet and/or assist the customer first should represent the entity, by which they are employed, in a positive and aggressive manner therefore assuring the customer has a pleasant experience upon each visit.

Thank you in advance for you perusal of my Resume’ and I look forward to meeting with you in the very near future.

Sincerely,
Tiffany July-Eggleston

Experience:
TIFFANY L. JULY-EGGLESTON
4430 Coopers Creek Drive
Smyrna, Georgia 30082
Home Phone (770) 436-9347
Cell (404) 438-4201
Email eglest7@netzero.com

JOB OBJECTIVE

Seeking a position with an entity offering an expansive and professional environment. Thus complimenting my goals and objectives to continue my education and career goals.

EMPLOYMENT HISTORY

Expo Design Center-Cashier/Customer service April-2003 to Present
Alpharetta, Georgia
Responsibilities include but not limited to professional customer service in person and via telephone. Responsible for handling large sums of cash, credit-card and check purchases. Process the exchange and/or return of merchandise and balance register. Maintain store security policy. Answer multi-line telecommunication, utilize computer to track customer orders. Assist management in training new employees. Maintain working knowledge of company policy and procedures. Other duties as required.

J C Pennys – Customer Representative June – 2000 to July 2002
Austin, Texas
Responsibilities included but not limited to assisting customers with orders. Entering data via computer for the purpose of expediting orders, method of payments and/or resolving customer inquiries. Trouble shoot-tracking information independently. Other duties as required.

Harris Publishing – Customer Service Representative May – 2000 to July 2002
Austin, Texas
(Part-time)
Responsibilities included but not limited to assisting customers with orders. Entering data via computer for the purpose of expediting orders, method of payments and/or resolving customer inquiries. Trouble shoot-tracking information independently. Other duties as required.

Selectron - CAD Data Entry/Inspection Operator July – 1998 to May - 2000
Austin, Texas
Responsibilities included but not limited to entering data into computer for the purpose of permanent storage for companies such as, Selectron, IBM and Sonmina entities as required. Also experience included acting as assistant to department supervisor; assisting employees. Traveled to Manufacturers throughout northeast regions to trouble shoot and repair defective computer boards and/or assist with deadlines. Inspected products before plant shipment. Other duties as required.

EDUCATION

GRADUTING CLASS OF 1998
Pflugerville High School
Pflugerville, Texas

REFERENCES UPON REQUEST

Skills:
Cad data, windows

Reference:

References

Jamul Ralph Anderson
City of Atlanta Fire Dept.
Technical Mang
(404) 795-0324

James Costen Jr.
Business Owner
(770) 795-0324

Candidate Contact Information:

Name: Tiffany Eggleston
Street: -	Phone: 404-438-4201
City: Smyrna	Fax: -
State: Georgia
Zip: -
Web Site: