Entry Level Resume

Desired Industry: Banking/Mortgage	SpiderID: 8849
Desired Job Location: Kansas City, Missouri	Date Posted: 9/20/2006
Type of Position: Full-Time Permanent	Availability Date: need notice
Desired Wage: 27000
	U.S. Work Authorization: Yes
Job Level: New Grad/Entry Level	Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: Bachelors	Willing to Relocate: Undecided

Objective:
To obtain a position where I can utilize my skills and experience in a manner that will best benefit both my employer and myself.

Experience:
CitiCards, Kansas City, MO, April 2004 to present
Collector
• Member of Inbound Customer Experience Team
• Responsible for ensuring customer satisfaction by helping to resolve delinquency on accounts
• Responsible for updating customer information in computer system

Credit Management Services, Mission, KS, August 2004 to April 2005
Collector
• Responsible for contacting customers to resolve seriously past due accounts
• Responsible for ensuring payments have been posted correctly
• Assist other employees in following up with customers and clients

Olive Garden, Lincoln, NE, August 2003 to May 2004
Server
• Responsible for handling cash receipts
• Responsible for ensuring guest satisfaction
• Responsible for opening and closing duties

Garden Cafe, Hastings, NE, April 2001 to June 2003
Assistant Manager/Bartender
• Responsible for nightly cash audits
• Assisted with training of new employees
• Assisted with scheduling
• Responsible for making decisions to ensure guest satisfaction

Education:
Bachelor of Arts, Mathematics
Hastings College, Hastings, NE, 1999 – 2003

Skills:
Knowledge of Windows based computer programs.
Ability to assist customers to resolve conflict or other issues in a manner that is best for both the company and the customer.
Ability to manage time efficiently.

Candidate Contact Information:

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