|
|
|
|
Program Manager/Project Manager Resume
|
| Desired Industry: Information Technology |
SpiderID: 878 |
| Desired Job Location: Englewood, Colorado |
Date Posted: 7/8/2004 |
| Type of Position: Full-Time Permanent |
Availability Date: 07/19/2004 |
| Desired Wage: 85,000 |
|
|
U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, 50-75% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: No |
Objective:
Seeking Program Management position in dynaymic, fast paced environment
Experience:
Mia Spring
16485 East Phillips Place, Englewood, CO 80112
(303) 617-7780 ♦ Miaspring@aol.com
►►► Program Manager ◄◄◄
PROJECT LEADERSHIP
Level 3 Communications- Broomfield, CO June 2003- April 2004
Program Manager, Global Process & Systems/Contract
► Defined, secured and organized all resources, standards and processes/procedures essential for the successful support of program goals and objectives.
► Managed small group of Project Manager¡¦s responsible for supporting Software Development projects.
► Led project status meetings, managed project schedules, managed issues and reported progress to ensure project milestones and objectives were met.
► Provided program control through organization and communication of program requirements, purposes and objectives.
► Developed and tracked project schedules and for entire software development lifecycle to include business case development, requirements definition, analysis and design, development, test and deployment/integration.
► Interfaced regularly with internal (development, product management, sales, operations engineering, network operations, legal, test, deployment) and external customers to assess performance of functional area and customer satisfaction.
► Ensured the development of plans and implementation strategies integrated with plans and strategies in other areas of the business and corporation.
CHEAP TICKETS- Englewood, CO 2002-2003
Program Manager, Information Technology
► Managed company, customer, and third-party vendor resources while ensuring good practices in standard methodologies and processes to deliver integrated solutions.
► Provided executives, customer senior executives, and project managers with leadership, assistance, guidance, and advice to ensure good practices in standard methodologies and processes.
► Defined infrastructure programs requirements to ensure proposed solutions satisfied the client needs and requirements.
► Served as an expert resource for business process redesign and the development of performance measurement criteria.
► Ensured accurate analysis, risk assessment, mitigation, project planning, tracking, team building, negotiation, and conflict resolution.
MIA SPRING ♦ (303) 617-7780 ♦ miaspring@aol.com ♦ Page Two
QWEST- Denver, CO 2001 ¡V 2002
Senior Project Manager, Web Solutions
► Managed and coordinated projects across many cross-functional teams ensuring that all strategic application developments & integrations were completed in a manner compatible & consistent with the overall corporate strategy
► Assumed overall budget and financial responsibility for several software and systems development projects in the budgetary range of $500,000+.
► Managed software design and implementation of process metrics and information reporting tools.
► Acting as information conduit to Product Approval Committees
► Responsible for understanding strategic direction of clients & developed appropriate account plans/strategies accordingly.
► Mapped and documented changes to operational and system flow processes as a result of the creation of new systems, changes to existing systems and consolidation of legacy systems.
► Measured success and provided constant feedback on the internal process of program/product development.
RHYTHMS NETCONNECTIONS, Englewood, CO 1999 ¡V 2001
Sr. Project Manager, Project Planning 2000 ¡V 2001
Project Manager 1999 ¡V 2000
► Managed and directed team of Project Managers responsible for product sponsored PMO projects.
► Developed and defined PMO organizational structure for support of large-scale organizational projects valued between $500,000 to $10 million.
► Managed and performed PMO jump-start activities addressing program charter, management plan, program tools, program financial management, issues / risk / scope change management, quality management, business benefits management and vendor management.
► Developed and enhanced use of program / project management standards, including methodologies, processes, best practices and tools.
► Collaborated with key business leaders from all company organizations and client stakeholders to fully understand overall business objectives and ensure that all short and long term PMO activities were consistent with company business needs and client objectives.
► Reduced annual expenditures by over $525,000.
BCI COMMCOR CONSULTING, Denver, CO 1999
Project Manager, Strategic Planning
► Tracked project plans and critical milestones.
► Identified project scope and requirements phasing plans, managed software vendors, facilitated status meetings and conference calls, and assigned resources.
► Mapped and documented changes to operational and system flow processes as a result of the creation of new systems, changes to existing systems and consolidation of legacy systems.
MCI TELECOMMUNICATIONS, Englewood, CO 1992 ¡V 1999
Program Development Manager, Business Development (1996 ¡V 1999)
Manager, National Accounts (1994 ¡V 1996)
National Account Support Consultant (1992 ¡V 1994)
EDUCATION / TRAINING
PMP certification-PMI Institute (2003)
Education:
HASTINGS COLLEGE, Hastings, NE
B.A Degree ¡V Communications (1992)
Skills:
Scope Management
Telecommunications
Team Building | Training
Technology Integration
Program Management
PMO
Software / Systems Development
Ratified Unified Process (RUP)
Change Management
Project Planning | Budgets
Resource Management
Risk Mitigation
PROFILE
„« Results oriented Program/Project Manager with over 10 years of progressively responsible experience. Full lifecycle Project Management experience from inception through completion phases.
„« Solid record of completing multi-million dollar projects within budgetary and time constraints.
„« Demonstrated teambuilding, interpersonal and big picture thinking ability. Effectively resolves conflicts and proactively solves problems.
„« Noted for strong leadership, strategic planning and resource management skills.
„« Thrives in both independent and collaborative work environments.
„« Experience managing medium to large sized project teams (15-50).
Computer Expertise: MS Project, Primavera, MS Office (Word, Excel, PowerPoint, Access, Visio) ClearCase ,ClearQuest.
Candidate Contact Information:
| Name: Mia Spring |
|
| Street: - |
Phone: - |
| City: - |
Fax: - |
| State: - |
|
| Zip: - |
|
| Web Site: |
|
|
|
|
|
|