Network Engineer - Customer Service Technical Support Resume Search
Network Engineer - Customer Service Technical Support Resume Search
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Network Engineer Resume


Desired Industry: Customer Service/Technical Support SpiderID: 8678
Desired Job Location: Montreal, Québec Date Posted: 9/8/2006
Type of Position: Contractor Availability Date:
Desired Wage: 60000
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel: Yes, 25-50%
Highest Degree Attained: Masters Willing to Relocate: Yes


Objective:
OBJECTIVE
To obtain a position of Network Engineer/Administrator using my skills productively and efficiently

HIGHLIGHTS OF SKILLS
• 9 years experience in the field of networking and telecommunications
• 5+ years experience in system integration and network implementation, including ATM, VoIP, VPN, Broadband(ADSL/Ethernet/Cable), Frame Relay, and Telecom Network Management Platform
• In-depth understanding of network protocols (OSPF, BGP, RIP, MPLS, Multicast, VLAN, SNMP, DHCP, NAT, IGMP, PPPoA, PPPoE, IPoA, IPoE)
• 6+ years experience in data communication devices, including LAN Switches (Cisco/3Com), Routers (Cisco 7500, 2500, 2600, 1000, and Aironet series), ATM Switches and DSLAM
• Broad and deep knowledge of VoIP networks
• Good knowledge of network security
• Excellent skills in UNIX (Solaris/DEC), Windows 2000/2003/XP
• Excellent analytical capabilities, self-motivated, quick learner, excellent oral and written communication skills, and excellent team worker.


Experience:
Network Engineer (2003 – 2006)
Computer Engineering Department of University of Montreal, Montreal, Canada

• Designed and implemented VoIP network for l’École Polytechnique
• Worked independently to design and configure QoS, including bandwidth calculation and allocation, ACL, and queuing/marking/policing configuration
• Team-worked to develop the security solution, addressed the security issues, defined security policy, and configured Cisco PIX firewall
• Installed Cisco 3600/2600 routers and 3500 series switches, and configured for voice/data
• Planed VLANs and created router and switch configuration
• Designed the Wi-Fi network for Lasonde building in l’École Polytechnique campus
• Provided solution to “maximum capacity” and “minimum number of access points”(considerably reduced investment)
• Refereed to the newest papers on IEEE journals to develop the solution to co-channel and adjacent channel interferences in multi-story building
• Analyzed system performance and detailed calculation for coverage and bandwidth
• Installed and configured Cisco Aironet 1200 Access points

Network Engineer (1998 – 2002)
Huawei Technologies Company Ltd. Shenzhen China

• Performed pre-sale, engineering, maintenance, and onsite support for carrier-class equipment and telecommunication network management system
• Integrated, implemented, installed, configured, and tested broadband access network.
• Installed ATM and Gigabit Ethernet switches, configured PVC/SVC on ATM switch
• Installed and configured DSLAM(MA5100/5200) for xDSL, Ethernet broadband access, and POTS, ISDN, E1, n*64K, V.35 narrow-band services
• Configured PPPoA-PPPoE conversion, IPoA-IPoE conversion
• Configured DHCP server, RADIUS server and ARP proxy
• Configured L3 static route protocols, Routing Information Protocol(RIP), and Open Shortest Path First (OSPF)
• Tested the DSL device compatibility with 3Com, Lucent and Erisson
• Feed backed user requirements to development team, and participated in system test and integration test to the HUAWEI Telecommunication Network Management System
• Installed and configured HUAWEI Telecommunication Network Management System, a management platform is very similar with HP OpenView
• Installed SUN workstations and Solaris 2.x UNIX, installed and configured Sybase database
• Performed on-site technical support, system upgrade, and resolved DSL, Ethernet, ATM and NMS issues
• Technical documents and user manual writing and end-user training

Network Engineer and System Administrator (1995 – 1998)
Shannxi Ping An Insurance Company, Xi’an China

• Designed and implemented intranet based on WAN. Extended a small LAN to a provincial scale of WAN to support 200+ users when new branches were created
• Trouble-shooting and problem resolution of various network and system difficulties
• Installed and performed network configuration using Cisco 4000,2500 and 1000 series Routers for WAN also implemented VLANs using 3550 Cisco Catalyst switch
• Installed DSU/CSU and X.25/DDN/Frame Relay lines
• Responsible for maintaining the availability of the network resources consisting of UNIX (DEC Alpha 4000), Novell and Windows systems
• Performed daily Unix server and Oracle database administration, backup, performance monitoring, manage users, and maintained insurance and finance application systems
• Maintained network security and applied appropriate security patches and upgrades
• Maintained all workstations, PC’s, and printers, and prepared PC’s and laptops for end-users

Programmer and Hardware Engineer (1994 – 1995)
Xi’an Electronic Engineering Research Institute

• Designed, debugged and tested electronic circuits
• Developed real-time embedded software and control software for radar system using C++


Education:
EDUCATION AND TRAINING

Master of Computer Engineering 2003.9 to 2006.4
(Ecole Polytechnique in University of Montreal)

Training in ATM and Optical Network 2000
Training in Access/Switch and Optical Network 1999
Training in UNIX System Administrator 1997
Training in Cisco Router and Switch 1996

Bachelor of Computer Science 1990 to 1994
(North University of China)



Affiliations:
CERTIFICATIONS

Cisco® Certification
Cisco Certified Network Associate ( CCNA )
Working on Cisco Certified Network Professional Exam

Microsoft® Certification
Microsoft Certified Professional ( MCP on 2003 server)



Skills:
• Network and protocols
IP, TCP/UDP, OSPF, BGP, QoS marking/policing, Firewalls/ACLs, NAT/PAT, wireless LANs (802.11a/b/g), 802.1x, DHCP, DNS, IPSec, MPLS, VoIP(H.323/SIP), switching, VLANs, Ethernet (10M-Gbps), OC1-OC3, leased line(56k - DS3), physical cabling plants, Telecom Network Management System, SNMP

• System and Database
Cisco IOS: 11.x through 12.x on the routers and 4.x through 6.x on the switches, Cisco PIX, Checkpoint, Nokia, and other firewalls
Multiple Unix variations, Linux, Solaris, DEC/UX, AIX
Microsoft Windows NT 4.0, 2000, XP, and 2003, and some Novell knowledge
Oracle database, Sybase database

• Development tools
C, C++, System C, Perl



Candidate Contact Information:
Name: Michael Zhang
Street:    - Phone: 1-514-2067660
City:    - Fax:    -
State:    -
Zip: h4n 1y4
Web Site:


    



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