QA Manager/ ISO Rep Resume

Desired Industry: Manufacturing	SpiderID: 8647
Desired Job Location: Sterling Heights, Michigan	Date Posted: 9/7/2006
Type of Position: Full-Time Permanent	Availability Date: undetermined
Desired Wage:
	U.S. Work Authorization: Yes
Job Level: Management (Manager, Director)	Willing to Travel: No
Highest Degree Attained: Other	Willing to Relocate: No

Objective:
To obtain a position supporting the enhancement of current and future Quality Assurance Programs, to ensure the success of quality service and product from your company while employing my innovation and years of experience in the field of quality assurance and ISO certification and management.

Experience:

Work Experience
2000 –Current Sur-Form Corporation Fraser, MI
QA Manager & ISO 9001:2000/ISO 14001:2004 Mgt Rep.
· Established, implemented, maintains, monitors, and updates the Quality and Environmental Management System, document control for internal & external documents, standards, record control, and aid in developing retention periods and disposal methods.
· Develop personnel as appropriate within the quality dept., identify training needs, train, supervise, and assign duties for quality supervisor and inspectors for two shifts ensuring completion of all departmental duties.
· Complete performance & training evaluations.
· Lead Internal Auditor; create/conduct/review annual audit checklists, schedules, frequency and areas of internal audits. Develop internal auditing training programs, and train internal auditors.
· Acting Safety Coordinator; coordinate the emergency response team, scheduling/conducting/documenting quarterly safety meetings & annual test (in Part) of the emergency preparedness and response procedures, post MSDS, and create and/or procure safety training materials.
· Coordinate and lead continuous improvement, corrective actions, problem solving.
· Answer and maintain contact with customer/interested parties, as necessary, regarding complaints/concerns/issues, and in participate in customer/potential customer surveys.
· Schedule, prepare presentation, conduct, and document quarterly management review meetings, and ensure distribution of meeting minutes/post charts as appropriate.
· Track, chart and report during management review; internal & external audit status, internal & external communication (including complaints, concerns, and issues), continuous improvement and corrective/preventive action status, the cost of quality, customer satisfaction & perception, design & development monitoring, PPM summaries, and update training matrix.
· Complete design verifications; review prototypes for form, fit, and function, to design criteria and customer needs.
· Complete product testing, in-House and customer driven First Article Reviews.
· Participate in APQP Meetings, complete PPAP submissions, and aid in the creation of FMEAS, Control Plans, and Flow Charts.
· Developed and monitors the calibration program.

1995 - 2000 Pyramid Products, Inc. Fraser, MI
Quality Coordinator
· Supervise and assign duties for quality inspectors, incoming and final auditors.
· Prepare and submit PPAP packages. Complete dimensional layouts, destructive & nondestructive testing of production parts.
· Create work instructions and visual aid boards for machine operators.
· Participate in month end physical inventories.

1991 - 1992 Spectrum Graphics, Inc. Troy, MI
Silk Screen Maker
· Responsible for the preparation and quality of silk screens for automatic production printing presses

1987 - 1990 JEN Industry Mt. Clemens, MI
Plant Manager
· Full control over production and quality

Education:
Education Macomb County Community College Warren, MI
· 1999; Associate of General Studies
· 2002; Associate of Applied Science – Quality Systems Technology

Affiliations:
Additional Training Seminars; Basic GD & T, APQP, Basic Blue Print Reading, Gaging Techniques, Supervision training, Internal Auditing QS-9000, Workplace Diversity, Violence in the Workplace, Workplace Safety – Hazardous Materials – PP Equipment, Sexual Harassment, Service – Service – Service, Implementing FMEA for QS-9000, Reliability & Maintainability Overview, Gage R & R, Back Disorders and Injuries, PPAP – 3rd Edition, Errproofing, Hazard Communications, COQ, Qn Software Navigating, Microsoft Office 2002, ISO 9001:2000 – TS 16949:2002 – ISO 14001:1996 Combined Orientation, ISO 9001:2000 – TS 16949:2002 – ISO 14001:1996 Internal Auditor Training, ISO 14001 Workshop, Beginning Powerpoint, Advanced Powerpoint, ISO/TS 16949 Internal Auditor, Michigan Survivor- Are You Playing By thr Environmental, Health, and Safety Rules?, Emergency Response Planning for Your Company, When MIOSHA Visits, PPAP 4th Edition,

Skills:
Skills Written and verbal communication, Customer service, Creative problem solving, Honesty/integrity, Teamwork, Interpersonal skills, Motivated, Strong work ethic, Analytical skills, Flexibility/adaptability, Computer skills, Organizational skills, Attention to details, Leadership abilities, Blue print reading, Use of measurement tools

Additional Information:
Volunteer Experience Cub Scout Den Mother, Girl Scout Chaperone and phone mom, Room mom for Special Education reading Class

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