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| Desired Industry: Healthcare |
SpiderID: 8474 |
| Desired Job Location: Akron, Ohio |
Date Posted: 8/25/2006 |
| Type of Position: Full-Time Permanent |
Availability Date: 08/28/2006 |
| Desired Wage: 12.50 ph |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Other |
Willing to Relocate: No |
Objective:
To be able to find a position in which I am able to use my knowledge of healthcare, Ohio insurance companies, computer and people skills combined.
Experience:
Pamela Rittenour
1199 Chester Ave
Akron, Ohio 44314
prittenour02@hotmail.com
330-329-4601
Summary of Work Experience
Edwin Shaw Rehab
1621 Flickinger Road Akron, Oh 44312 February 5, 1985 to March 24, 2006
January 1997 - March 2006
Outpatient Registrar - Collection of and organization of all demographic, medical and financial information for prospective clients. Verify medical benefits, Securing obtaining C-9‘s, referrals, precerts, and/or any out-of-network “Letters of Medical Necessity“, if mandated by specific insurance quidelines. Preadmission of all outpatients before arrival using complete information. Admit Main Campus patients upon arrival after verification that all information collected is correct Have learned to multi-task very well. Proficient in HIS - Baxter, SMS - AS400, and Chartmaxx for registration purposes as well as R-Comm, Scheduling.com, and Spectrasoft Appointment Pro for scheduling purposes. Very patient and team oriented and possess wonderful people skills.
January 2004 - June 2004
Interim Billing Associate - Worked with billing staff to close out any outstanding accounts from 2003. Sent out bills to collect copays and deductibles from patients after reimbursement was received from insurance. Contacted responsible parties to set up payment schedules for any monies due. Worked directly with Financial Counselor to assist her in clearing up any bad debt accounts.
April 1995 - January 1997
Outpatient Scheduler - Organized and maintained twenty seven full time and seven part time therapy schedules, to include PT, OT & SP. Coordinated all three disciplines for our neurological outpatient population along with transportation services for those patients that were Medicaid members. Worked closely with the therapy staff to get same day patients scheduled. Managed visit limits mandated by specific insurance policies.
November 1995 - March 1996
Interim Senior Scheduler - Supervised, trained and tested all scheduling staff on a new scheduling system. Implemented new scheduling system to both Inpatient and outpatient scheduling staff throughout the organization. Converted all existing schedules over to new system format.
February 1985 - April 1995
Staff Assistant/IP Rehab Scheduler - Assisted Speech Pathology staff while working hands on with neurological patients on computer programs geared at cognition and memory. Maintained weekly progress reports. Ordered departmental supplies. Entered and tracked charges for staff for reimbursement and productivity.
Skills
Proficient with HIS - Baxter, SMS - AS400, ChargeMaster, R-Comm, Sch.com, SpectraSoft Appointment Pro and Chartmaxx, as well as, Multi-tasking and am very much a team player. Have a great working relationship and an understanding of all major commercial insurance companies in Ohio. Also, most MCO’s for Worker’s Compensation claims, as well as, self-insured employers.
Education
Kenmore High School 13th St Akron, Oh, 44314 June 1979
National Institute of Technology Hove Ave, January 1982
Cuyahoga Falls, Oh 44223 January
Studied basic computer science
Penn Foster Present
Medical coding
References
Sherry Baker, Data Entry Specialist 330-784-1271, extension 5461
Jayne Sayre, Patient Financial Services 330-344-6358
David Carter, Physical Therapist 330-784-1271, extension 5131
Ann Riddle, Senior Scheduler 330-784-1271, extension 5401
Wilma Beightol, Skilled Inpatient Scheduler 330-784-1271, extension 5185
Education:
I received a "Certificate of Completion" for both semesters that I completed at the National Institute of Technology. These certificates were awarded for the studies in basic computer sciences.
Skills:
Proficient with most Microsoft Office applications, HIS - Baxter, SMS - AS400, ChargeMaster, R-Comm, Sch.com, SpectraSoft Appointment Pro and Chartmaxx, as well as, Multi-tasking and am very much a team player. Have a great working relationship and an understanding of all major commercial insurance companies in Ohio. Also, most MCO’s for Worker’s Compensation claims, as well as, self-insured employers.
Additional Information:
I have twenty-one years experience working with patients in a rehab setting, and, with a very team-oriented approach to rehab A lot of patients were sent to us without really knowing, or understanding, why they were there. I would be the initial contact, so, I would be the one to explain to them why they were there, if I could. If I could not, then I would make sure to let the evaluating therapist know that the patient need counseling. I have always been able to handle all difficult patients, or family members, mostly because I can really sympathize with most situations. Even patients who were intending to give me a hard time, I was able to put them ast ease without having any problems.
Reference:
Darlen D'Altorio, VP of Rehab
330-784-1271, 5234 David Carter Physical Therapist
330-784-1271, 5131
Ann Riddle, Senior Staff Scheduler
330-784-1271, 5401
Jayne Sayre, Patient Financial Services
330-344-6358
Wilma Beightol, Outpatient Scheduler
330-784-1271, 5163
Candidate Contact Information:
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