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Proposals (Inside Sales) Resume
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| Desired Industry: Customer Service/Technical Support |
SpiderID: 8467 |
| Desired Job Location: Cary, North Carolina |
Date Posted: 8/25/2006 |
| Type of Position: Full-Time Permanent |
Availability Date: ASAP |
| Desired Wage: 45,000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: Yes |
Objective: Leadership position in Sales Support marketing where there is opportunity to work across lines of Business and to contribute to the company’s success from a corporate perspective. I would like to utilize my end-to-end expertise to coordinate effective solutions and provide timely, low cost quality deliverables that utilize simplified approaches to business requirements.
Experience: Professional Experience
CISCO Systems – Research Triangle Park, North Carolina Contractor, Proposal Collaboration Center (Global Government) June – September 2005 Duties included, Develop and update manage all aspects of proposal development process and strategy. Develop and document proposal planning, review RFP’s and customer requirements, create and manage proposal database, establish proposal style templates.
Nortel Networks Incorporated -Research Triangle Park, North Carolina Bid Management Manager 2000 – 2004 Manage multi-product proposals for assigned accounts totaling about $1 billion a year. Key responsibilities include preparing bid forms in accordance with customer’s requirements, obtaining required approvals, logging information into a global tracking tool for reporting to Finance and account teams, implementations and supporting new tools and procedures within the department. Once all approvals have taken place by Upper Management, it was my responsibility that Sales presents the completed offer to each customer without any additional Equipment/Schedules, Price or Cost changes.
Account Development: (Strategic Pricing) 1996-2000 Responsible for the end-to-end Account Development, Provisioning, Planning and Competitive Quotations, Customer Satisfaction and Cross functional coordination to provide a seamless work environment for customers seeking to combine Telecommunications equipment and other businesses. A number of accounts closed had the largest Revenue and Value programs associated with each deal during the completed year.
Marketing Proposals Manager 1993 – 1996 Managed Bell Atlantic/Qwest accounts in the Request for Quote group. Position entailed supervising 6 proposal specialists, assigning workload and resolving customer issues. Created Sales Plan online application that significantly improved customer requirements tracking. Served as a pricing representative at a weekly Product Council reviews thus ensuring milestones and deliverables were met.
Nortel Networks Incorporated –Schaumburg, IL Proposal Specialist Projects 1990 – 1993 Sales Support 1986 – 1990 Proposal Specialist Projects 1985 – 1986
Education: Education Bachelor of Science Degree Illinois State University-Normal, Illinois General Studies Ball State University Muncie, Indiana
Additional Information: Professional Development Education Fundamentals of Management Customer service and/or account administration Time and Stress Management Principals of Supervision Race Awareness Management Fundamentals
Recognitions Finance Team Award presented for providing Strategic Pricing Support on $1B project Multiple “Spot” awards presented for excellent sales support Stock Options for ongoing Out of the Box performance
Reference: Donna Justice Senior Manager, Sales – Account Development Qwest Nortel PO Box 13010 4001 Research Triangle Park, NC 27709 919-997-4385 Former Manager
Tom Tardiff Sales Director Nortel 6465 S. Greenwood Plaza Blvd. Centennial, Col 80111 303-713-3722 Account Sales
Russ Gerald Senior Manager, Sales – Developed Accounts Nortel PO Box 13010 4001 Research Triangle Park, NC 27709 919-997-4388 Former Manager
David L Griffin Medical Science Liaison The Adolur Company 201 Fairfax Lane Cary, NC 27513 919-469-9273
Candidate Contact Information:
| Name: John Kopala |
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| Street: |
Phone: 919-469-9273 |
| City: Cary |
Fax: - |
| State: North Carolina |
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| Zip: 27513 |
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| Web Site: |
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