Supervisor/Project Manager Resume

Desired Industry: Information Technology	SpiderID: 8454
Desired Job Location: Framingham, Massachusetts	Date Posted: 8/24/2006
Type of Position: Full-Time Permanent	Availability Date: Anytim,e
Desired Wage:
	U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience	Willing to Travel: No
Highest Degree Attained: Bachelors	Willing to Relocate: No

Objective:
Project Manager/Project Leader/Supervisor/Individual Contributor position in a successful, stable environment.

Experience:
”Hands-on” manager with excellent customer service skills. Ability to multi-task, strong work ethic, situation assessment, problem solving and communication skills. Proven track record in project scheduling, project
monitoring, people management, and overall project management. COBOL programmer since mid-1980s. Years of experience in coding, testing, and documentation.
· Responsible for an ORACLE database systems team, with a hands-on approach to issue resolution.
· Coded new COBOL and SQL programs, as well as maintenance and enhancements to existing applications in an ORACLE environment. Project Leader for the Programming team.
· Documented database procedures and created project specification documents per systems analysis and research.
· Prepared, and gave, performance appraisals.
· Led team to successful completion of an ORACLE database consolidation project between Member Customer database information (Legacy side) and Web Customer database information.
· Provided leadership and expertise to the client services support team responsible for support, maintenance and upgrades to Telemation software.
· Communicate with other managers and directors, updating documentation, provide engineering support and support related activities, perform project management and task management.
· Project leader for the IOS (Inter-Operator services) Production support team of 7 members, as well as supporting and enhancing various EDS applications. Created project plans and associated documents following the Capability Maturity Model for software guidelines.
· Provided management support to handle day-to-day tasks, issue resolution, and problem distribution to team members.

Education:
· Management Information Systems and Technology, Clark University
· Introduction to Information Systems Architectures Using Visual Basic 6.0, Clark University
· B. S. degree in Education – Boston State College
· Microsoft Project, Word, Excel, Access and Power Point
· Leader’s Internship 12 week program
· Leadership Development program
· Management Essentials
· Project Management: Start up and planning
· Project Management: Closedown and Execution

Skills:
Management skills, supervisory skills, COBOL programmer, ORACLE database with SQL

Additional Information:
I have years of people management skills, project management skills, Microsoft Office product skills, and strong math and computer skills. The following are some of the responsibilities I have held over the past five years. As you will see, my background has prepared me well for this type of position.

I am a conscientious, hard working and trustworthy professional, with the ability to tackle and solve difficult problems as required, and always pay scrupulous attention to details.

My leadership abilities earned me a promotion to Manager of Client Services in April 2002. I was in charge of a new team to coordinate activities between the Direct Mail and TeleSales units. My peers respected me for my ability to get the job done in a timely manner, and my attention to details. I was promoted to Database Systems Manager in December 2003.

Reference:
Winston Shute Small Business Service Bureau IT Director (508)770-0208

Dan Lebeau Small Business Service Bureau IT Manager (508)770-0175

Donald Bellunduno TextHELP Systems Product Support (888)248-4947
Specialist and Technical Trainer

Thomas Murray American Student Associates
Project Manager (617)521-6295

Candidate Contact Information:

Name: Michael Garcia
Street:	Phone: 617-471-8498
City: Quincy	Fax: -
State: Massachusetts
Zip: 02169
Web Site: