Business Unit Manager/Analyst Resume

Desired Industry: Management	SpiderID: 8388
Desired Job Location: Charlotte, North Carolina	Date Posted: 8/22/2006
Type of Position: Full-Time Permanent	Availability Date: 10/1/2006
Desired Wage: 72,000
	U.S. Work Authorization: Yes
Job Level: Management (Manager, Director)	Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: Bachelors	Willing to Relocate: No

Objective:
To obtain strategic and/or process management position where experience in several key business functions will add value to day to day procedures and overall profitability.

Experience:
Comag Marketing Group (a division of Hearst), Charlotte NC
Data Quality Manager 4/05 – present
Primary liaison between Information Services and business areas (wholesaler receivables, publisher payables, financial accounting) ensuring proper flow and accuracy of data
♦ Data Control: Execute routine data validations for error prevention and correction; resolve data quality service change requests; detect, diagnose and report information service errors
♦ Process Development/Execution: Developed and execute validation and alert system for weekly client reports; improved daily error report validation procedure; coordinated business area to business area and business area to information services procedures and communication; initiated, designed, and executed process documentation project to be used enterprise wide for reference, to inform enhancements, and efficiently resolve problems
♦ Problem Solving: Proficient in user interfaces, and knowledgeable of data flow for trouble shooting, problem solving, and testing involving multiple levels of data in varying stages of aggregation via SQL driven queries and analysis

Hearst Magazines Consumer Marketing, Charlotte NC 4/98 -3/05
Agency Services Manager (position relocated) 11/04 – 3/05
Primary agency contact for over 250 magazine agents, 5 department circulation groups, and fulfillment department
♦ Process Management/Execution: Issued authorizations to agents to sell 17 national magazines; managed public place copies totaling over 5 million issues annually; administered agent subscription activation and invoicing/payment processing
♦ Process Improvement: Improved authorization, public placement, and partnership program management procedures
♦ Customer Service: Addressed agent, fulfillment, and internal management inquiries
Renewal Subscription Marketing and Billing Manager 4/00 – 10/04
♦ Direct Marketing: Launched credit billing and renewal promotion series for 3 national magazines; developed ongoing price and creative testing on renewal and billing series’; setup, ensured proper delivery, and monitored response for renewal promotions and credit subscription bills
♦ Budgeting: Formulated semi-annual budgets allocating over $2,000,000 for direct mailings totaling over 5 million pieces annually
♦ Reporting and Analysis: Developed and improved existing reporting as needed; supervised and trained analyst to update and review performance reporting
Renewal Subscription Marketing and Billing Analyst 4/99 – 3/00
♦ Direct Marketing: Executed control changes, developed, setup, monitored and performed cost/benefit analysis of creative and price testing
♦ Production Management: Managed stock and mailing instructions for renewal and billing promotion series’
♦ Reporting and Analysis: Developed, Improved, and updated routine and ad hoc reports for performance analysis
Circulation Planning Analyst 4/98 – 4/99
♦ Production Management: Modeled short and long term circulation for decision making; projected issue by issue production and executed monthly printer order procedures
♦ Budgeting: Projected and presented production and related expenses for bi-annual budget process
♦ Reporting and Analysis: Developed, Improved, and updated production reports

Education:
The University of North Carolina at Charlotte
Bachelor of Science in Business Administration, Major: Finance, December 1997,
GPA: 3.0, Major GPA: 3.7, Dean’s List: Fall 92, Spring 93, Fall 97

2006 - Tape Rental Library: Six Sigma, Feb 05 - Fulfillment Management Association Conference, Dec 04 - UNC Charlotte Continuing Education; Strategic Marketing: Combating the Competition, Oct 98 - FACTS Fulfillment Training Seminar

Skills:
Oracle, Toad, SQL Plus, Business Objects, Lotus Notes, Excel, Access, AS400, Reflection, Windows, OS X, Word, PowerPoint, Magazine Publishing Model, Rumba Mainframe, Adobe PhotoShop, Visio 2003

Candidate Contact Information:

Name: Julius
Street:	Phone: 704-807-2907
City: Concord	Fax: -
State: North Carolina
Zip: 28025
Web Site: