Administrative Assistant / Support Person Resume

Desired Industry: Clerical/General Office	SpiderID: 7671
Desired Job Location: Greater Cleveland, Ohio	Date Posted: 6/20/2006
Type of Position: Full-Time Permanent	Availability Date:
Desired Wage: 30,000
	U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience	Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: Bachelors	Willing to Relocate: No

Objective:
To obtain an administrative position with a dynamic and progressive company that will allow me to contribute to its growth by utilizing my skills, experience and education.

These include:
• 5 years of administrative experience in the insurance industry (Life and P&C)
• Licensed in Property and Casualty insurance.
• Strong interpersonal skills in daily interactions with clientele, co-workers, and vendors.
• Detail oriented used in proof reading, record keeping of business expenses, tax records and customer communications.
• Proficient in Word, Excel, and Outlook.
• Demonstrated ability to learn / adapt / make application
• Oversight of international transport of merchandise.
• Tariff classification and U.S. Customs processing for major corporations transport of general merchandise, textiles and aircraft.
• A strong and committed work ethic
• Research / investigation / evaluation

Experience:
ALLSTATE INSURANCE, WESTLAKE, OHIO
Account Representative/Administrative Assistant, May 2004 - Present
• Provided complete customer care including evaluation, sales and servicing of property and casualty insurance products
• Maintained customer files
• Scheduling for agency owner including travel arrangements, setting appointments and meetings including both business and personal
• Maintained vacation schedules for agency
• Purchased and maintained office supplies
• Handled correspondence
• Administered employee benefit program

NEW YORK LIFE, OLMSTED FALLS, OHIO
Administrative Assistant, May 2001 – May 2004
• Provided customer care and service
• Appointment setting and scheduling for agent
• Maintained records and files for accounting, tax and compliance audits
• Handled correspondence between agent, company, and clients

EMERY CUSTOMS BROKERS, MIDDLEBURG HTS, OHIO
Import Analyst, September 1999 – May 2001
• Oversight of international transport of merchandise
• Classified merchandise for tariff and U.S. Customs processing
• Received specialized training in classification of textiles and aircraft
• Handled importing for major brand name accounts
• Processed customer billing

Education:
Bachelor of Arts (Major in Psychology), 1999
Cleveland State University, Cleveland, Ohio

Reference:
Furnished upon request

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