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| Desired Industry: Human Resources |
SpiderID: 7480 |
| Desired Job Location: charlotte, North Carolina |
Date Posted: 6/7/2006 |
| Type of Position: Full-Time Permanent |
Availability Date: |
| Desired Wage: |
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U.S. Work Authorization: Yes |
| Job Level: New Grad/Entry Level |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: |
Willing to Relocate: No |
Objective:
To obtain a challenging position with a company that will allow me to fully utilize my communication, organizational, and problem solving skills.
Experience:
American Business Corporation, Charlotte, NC September 2002-Present
American Business Corporation is an academic and vocational scholarship program for Department of Labor, Job Corps.
• Utilize in-house customized proprietary applications, cold calling techniques, internet resources, open house events and marketing campaigns in order to recruit students for Department of Labor, Job Corps.
• Interview and screen prospective youth (ages 16-24) in four counties for the Federal Job Corps Program.
• Conduct telephone and in-person behavioral interviews to assess potential Job Corps candidates.
• Assist clients in writing resumes, developing/enhancing interviewing skills, and career planning.
• Conduct career and personal counseling to all interested youth.
• Administer testing tools.
• Communicate ideas and trouble shoot issues between the student employees, counselors and officials on the perspective centers.
• Assist students through the application process.
• Verify and document all information.
• Conduct reference checks.
• Submit applications to various Job Corps centers.
• Follow-up student progress with center.
• Maintain all confidential student information.
• Enter all information into the Department of Labor database.
• Communicate regularly with public schools, human service agents, social services, local job link agencies, ESC officials and local court offices.
• Provide training, instruction, and guidance.
• Support and manage all aspects of admissions.
• Coordinate and deliver presentations as needed.
• Conducted interviews and conferences with numerous community agencies for outreach and admissions.
• Prepare and submit weekly and monthly reports.
PacifiCare of California – HMO, Cypress, CA May 1999- June2002
Customer Service Medical Benefits
• Provided quality customer service to members, employers and brokers.
• Implemented provider and demographic changes as necessary.
• Provided effective problem resolution on cases by conducting research and utilizing on-line resources.
• Assisted with new hire orientation and job training.
• Cross trained on senior supplemental insurance plans procedures.
Medical Control Services, Cypress, CA April 1998- May 1999
Administrative Assistant
• Informed customers of their account status and payment options.
• Collected medical service account payments.
• Billed emergency physician and hospital services to responsible parties, insurance companies, employers and patients.
Family Medical Center, Anaheim, CA March 1997- April 1998
Administrative Assistant
• Scheduled emergency and routine appointments and delivered triage messages to physicians.
• Responsible for new patient registration, verification of insurance benefits, eligibility and collection of payment.
• Verification / Authorization of office visits and medical procedures.
• Called in prescriptions to pharmacies.
• Advised patients of medical examine test results.
Education:
Certificate Medical Office Management, Concorde Career Institute, Anaheim, CA 1995-1996
B.A. Human Resources Management, Central Piedmont Community College, Charlotte, NC – Currently Enrolled
Skills:
Windows 95/98/NT/2000/XP, MS Office (Word, Excel, Power Point), MS Exchange/Outlook
Additional Information:
Enthusiastic, reliable, and committed professional who enjoys working with people
Quick learner with solid problem-solving skills
Detail oriented with excellent follow-through
Ability to communicate clearly and effectively; strong writing skills
Candidate Contact Information:
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