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Administrative Services Managers,Compensation and Benefits Managers,Computer and Resume
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| Desired Industry: Management |
SpiderID: 7451 |
| Desired Job Location: Boulder/Fort Collins,Colorado Springs,Denver,Denver South, Colorado |
Date Posted: 6/5/2006 |
| Type of Position: Full-Time Permanent |
Availability Date: 06/07/2006 |
| Desired Wage: 50000 |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: No |
| Highest Degree Attained: Bachelors |
Willing to Relocate: No |
Objective:
I have logical, analytical and very creative brain functions.
I can do everything from cleaning toilets to upper management.
I am only 12 credits from completing my Bachelors Degree which
will be accomplished in 2006.
Experience:
Service Representative - Interconnect
Mountain Bell/U S West in Denver, Colorado
August 1981 to October 1989
Performed Service Representative Duties in a Safe Harbor Environment for Business and Government Customers, on complex services, trunking, toll trunks, and private line for Customer Services for Orders, Listings and Billing.
Performed supervisory roles.
Project Managed Denver Federal Center and large School District conversions.
Handled all activity and billing for the Denver Federal Center
Account Consultant/Sales Support
U S West/Qwest in Denver, CO.
October 1989 to September 2000
Managed and coordinated multiple large projects in a fast-paced environment simultaneously.
Project Management of new installations and conversions of designed services, from DS0 to DS3, for both dedicated, private line and switched services.
Managed after hours network conversions.
Prepared forms for appropriate agent compensation with exceptional accuracy.
Developed and presented product and service training for Agents.
Provided pricing and billing assistance and support to the Agents.
Developed processes, tools and ordering forms for the Agents prior to automation.
Awarded Presidents Club in 1992 and 1998.
Service Manager
Qwest Communications in Denver, CO
October 2000 to December 2003
Acted as technical resource, advocate and liaison to MCI, offering value-added service by developing network solutions and supporting their business requirements.
Managed MCIs network optimization project of DS1s and DS3s across the Qwest 14 state territory, which included negotiating and initializing a trial to increase the volume of work.
Jointly with my customer managed the Federal Telecommunication Services 14 states wide.
Presented technical product information to customers, and account team.
Researched and provide information on processes, Tariffs, SGATs and technical publications
Proposed and completed the sale of 4 OC12s, 2 OC24s and an OC192.
Escalated major outages, and provided root cause analysis.
Service Representative
Mountain Bell in Denver, CO.
November 1978 to August 1981
Responsible for Customer Services for Orders, Listings and Billing. Exceptional eye for detail made me a top performer in finding and correcting Directory Listing errors.
Installation and troubleshooting of Consumer Telecommunications Products and Services.
Key System Trained which was taught only to those with the capacity to learn and perform.
Signing Specialist
Target Corporation in Highlands Ranch, CO
November 2004 to March 2006
Stocked and filled merchandise up to 50 pounds.
Signing Brand Owner
Schedule, plan and implement team motivational activities.
General clerical duties. Maintained training materials.
Guest assistance and Cashier functions.
Education:
Qualification Grade Achieved
BS-Bus Mgmt ORGANIZATIONAL BEHAVIOR A
BS-Bus Mgmt COMPUTERS AND INFORMATION PROCESSING A
BS-Bus Mgmt FINANCIAL ANALYSIS FOR MANAGERS I A
BS-Bus Mgmt FINANCIAL ANALYSIS FOR MANAGERS II A
BS-Bus Mgmt CRITICAL THINKING: STRATEGIES IN DECISION MAKING A-
BS-Bus Mgmt SKILLS FOR PROFESSIONAL DEVELOPMENT A-
BS-Bus Mgmt ECONOMICS FOR BUSINESS I B
BS-Bus Mgmt MANAGEMENT: THEORY,PRACTICE, APPLICATION B-
BS-Bus Mgmt COLLEGE MATHEMATICS I B+
BS-Bus Mgmt COLLEGE MATHEMATICS II C+
Skills:
Administrative Services Managers,Compensation and Benefits Managers,Computer and Information Systems Managers,Marketing Managers
Candidate Contact Information:
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