open - Customer Service Technical Support Resume Search
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Desired Industry: Customer Service/Technical Support SpiderID: 7441
Desired Job Location: dayton, Ohio Date Posted: 6/5/2006
Type of Position: Part-Time Permanent Availability Date: now
Desired Wage: 25,000
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel: No
Highest Degree Attained: High School/Equivalent Willing to Relocate:


Experience:
Experience

Plating Technologies
October 2003 - December 2003 Receptionist (temporary) Dayton, OH
I used MS Excel to log sales, payments, and debts. Excel was also used to track and identify individual
companies' orders. I used the invoicing system to bill customers, and did extensive filing of the receipts and customers’ information. I also answered the telephone and did various odd jobs in the factory.

Gauntlet Awards and Engraving
June 2001 - January 2003 Engraver/customer service/ AR/AP Vandalia, OH
I engraved brass and plastics utilizing various computer programs such as the design layout programs
for my engraving machine as well as Order master payment and invoicing system. This position also
required assembly and the almost constant use of mathematics and measurements. I processed
invoices both incoming and outgoing, and conducted business with the ordering and accounts receivable
departments of many of our customers and vendors. I also worked the front counter, answered the phone,
and did extensive inventory and filing.

ORC Protel
June 2001 - August 2001 Telemarketer Dayton, OH
I receive the Best New Telephone Service Representative every day during my eligible period.

Ye Olde Trail Tavern
June 2000 - March 2001 Server/host Yellow Springs, OH
I used a computerized food ordering system, and performed the intricate tasks of a server in a fast paced environment.

Hup Kiix
June 1998 - March 2000 Receptionist/Assistant Yellow Springs, OH
It was my responsibility to file patient release forms, assist customers, handle incoming and
outgoing money, sterilize instruments with an autoclave, and make tattoo needles. I also helped with promotion and advertising.

Dial America
February 1998 - March 1999 Telemarketer Dayton, OH
I receive a number of commission and bonus checks as well as winning several office sales competitions. I worked well in both scripted and non scripted sales.

Coffee Cantata
August 1997 - June 1998 Manager/Barista Yellow Springs, OH
I was the A.M. Manager responsible for opening the store, keeping inventory
and placing orders. I prepared coffee, desserts, teas and espresso drinks for customers.

Market USA
August 1997 - November 1997 Telemarketer Springfield, OH
I placed outbound sales calls, in a strictly scripted environment.

American Income
November 1998 - June 1999
Appointment setter Beavercreek, OH
I placed outbound calls to set up sales appointments for insurance agents.

Samuel Johnson’s Coffee House
June 1999 - June 2000
Barista Dayton, OH
I worked both the counter and the kitchen. We made espresso drinks, soups, sandwiches, and desserts.

Mary Kay
September 2002 - Present
Independent Beauty Consultant Dayton,OH
I keep an inventory, make sales appointments, and log my financial information in prepared sheets, which I transcribe into Excel format using formulas to figure out percentages, totals, and profits. I also use Excel to keep track of my inventory flow for ordering and re-ordering purposes. I work independently, but also with the support of a team of associates.

Root 40
March 2000 - October 2000
Manager Springfield, OH
I was a car-hop for a week and was promoted to manager. My duties included opening, register changes, shift change drawer count and drop, and employee scheduling.


Education:
Education
Greenon High School
June 1997 - Diploma
Gen-Ed Springfield, OH
I was placed in nearly all honors, and advanced placement classes. I won awards for artwork
and performed in all of the school band sections. I was a yearbook editor and photographer, and I also won awards for music and writing.

Clark State Community College
Associates transfer
Photography/ Philosophy Springfield, OH
I was on the Dean's List every quarter I attended.

Sinclair Community College
Associates in progress
Business of Studio Photography Dayton, OH
In addition to the various and numerous art classes that I have attended, I have studied a
number of business, marketing, computer (MS Word, PowerPoint, Excel), and management classes as well as basic accounting, business plan creation, and college algebra.


Affiliations:
American Legion Auxillary
Blackfoot Native American Tribe


Skills:
Additional Information
I am a self motivated,
intelligent, and quick learning employee. I work well with deadlines, multi-tasking, and customer service. I am proficient in Microsoft Word, PowerPoint, and Excel.
I have excellent spelling and grammar skills, and a heightened capacity for memorization. My experience spans a wide range of skills and abilities which makes me adaptable to any number of work situations. I believe my creativity, and diverse work background would make me a valuable asset to any employer.


Reference:
Available upon request.


Candidate Contact Information:
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