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Desktop Support Resume


Desired Industry: Information Technology SpiderID: 7408
Desired Job Location: Mississauga, Ontario Date Posted: 6/3/2006
Type of Position: Full-Time Permanent Availability Date: immediately
Desired Wage: 35-40 Doller
U.S. Work Authorization: No
Job Level: Experienced with over 2 years experience Willing to Travel: Yes, 25-50%
Highest Degree Attained: Masters Willing to Relocate: Yes


Objective:
Looking for an opportunity, where I can utilize my professional capabilities and solid experience in
Information Technology to prove my demonstrated technical skills and professional knowledge


Experience:
Lucky Cement Limited (Sr. I. T. Officer)
October 2002 - March 2006

Responsibilities:
Administered and maintained Local Area Network i.e. servers, workstations & peripheral devices

Installed and configured system and application software i.e. operating systems, anti virus & anti spy-ware,
MS office, internet applications, utilities, file management software, ftp applications

Provided problem-solving services to users for accessing different formats of files, internet usage

Updated virus definitions on daily basis for Symantec Anti-virus, kept network clean from spy-wares

Executed Data Backups, recovery and restoration operations

Procurement of computer hardware/accessories and office equipment

Achievements:
Deployed Internet as a tool of communication and correspondence which reduced the monthly telephone
line bill expense up to 30%

Designed analysis reports and graphs to assist Marketing Department to review organizations progress

Trained co-workers how to use MS Office and internet applications efficiently

Imtiaz Trading Company (Computer Programmer)
March 2000 - October 2002

Responsibilities:
Administered MIS department of the company – hardware/software Installation, LAN Management

Maintained Accounts and Inventory Management System – updated sale invoices & inventory position

Solved problems at client end – hardware/software configuration

Achievements:
Developed Accounts and Inventory Control System

Developed web site for the company using ASP Classic, HTML

Developed and maintained LAN in the office building which provide Internet access to clients

Asian Soft Technology (Computer Programmer)
August 2000 - February2001

Responsibilities:
Designed forms and reports and wrote code for them using visual FoxPro

Testing and debugging of developed applications for deployment at user end

Client support – provided troubleshooting and rectification of error at client site

Achievements:
Worked as a team member in Developing Weaving and Yarn Conversion Management System for Zahur Textile Mills Ltd

Developed Correspondence Management System for Corvit Systems

Preston University (Secretary to the Program Director)
February 1998 - March 2000

Responsibilities:
Prepared daily fee collection and transfer of fund statement

Designed Time Table for classes and allocating rooms

Archived examination results in electronic data form and prepared degree issuing forms

Drafted documents related to academic activities i.e. admission letters, provisional transcripts, reference letters

Drafted inter-organization and external correspondence of Program Director

Administered Local Area Network of MIS department
Achievements

Established MIS department of the campus

Designed LAN of MIS department

Developed database to keep students results updated

National College of Management and Computer Science (Computer Instructor)
October1996 - January 1998

Responsibilities:

Delivered lectures – Windows 98, Word, Excel, Netware 3.x, FoxPro, DBase, Pascal and EDP

Administered Local Area Network. -Netware 3.x and Windows 98

Helped students in completing their final projects to submit to Board of Intermediate and Secondary Education

Achievements:
Designed Campus LAN – Netware 3.x Sever with 10 clients, Windows 98 workgroup 15 PCs

Introduced new courses and subjects i.e. Netware, Windows 98, Pascal


Education:
Masters of Computer Science 1999
Preston University, Pakistan

Diploma in Software Engineering 1998
Royal Institute of Computer Science, Pakistan

Certificate in Network Engineering 1997
Institute of Computer and Business Studies, Pakistan

Diploma in Computer Programming 1996
National College of Computer Science, Pakistan

Diploma in Computer Application 1994
National College of Computer Science, Pakistan


Skills:
LAN administration and management using Microsoft Family Operating Systems
Evaluate and install computer hardware, operating systems and various type of utility applications
Deployment of IIS, ISA, Terminal server and Streaming media server
Implementation of backup and restoration operations
Installation, configuration and updating utilities such as Anti-virus, Anti-Spy-ware & Anti-Spam
Planning resource sharing and implementing network securities
Experience in training co-workers engaged in duties such as word processing, spreadsheet & internet usage


Reference:
Available upon request.


Candidate Contact Information:
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