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| Desired Industry: Customer Service/Technical Support |
SpiderID: 7264 |
| Desired Job Location: Chicago, Illinois |
Date Posted: 5/27/2006 |
| Type of Position: Full-Time Permanent |
Availability Date: |
| Desired Wage: 35,000.00 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: High School/Equivalent |
Willing to Relocate: No |
Objective:
My objective is to provide outstanding customer service to those who need it.
Experience:
Credit/Collections Representative Recycled Paper Greetings Inc, Chicago, IL (09/96-Present)
•Responsible for handling chain stores and franchise accounts.
•Make and receive calls concerning accounts; provide customer service.
•Reconcile account issues and research deductions.
•Set up new accounts and terms.
Credit/Collections Representative, Tripp-Lite Manufacturing Co, Chicago, IL (04/95-09/96)
•Responsible for reconciling errors with client accounts.
•Troubleshooting problems with orders, billing, and shipping.
•Extend lines of credit
•Work in conjunction with sales department.
Credit Assistant, Maclean Hunter Publishing Co, Chicago, IL( 08/90-05/94)
•Contact clients on overdue accounts.
•Provide invoices, insertion orders and tear sheets of advertisements at customer’s requests.
•Extend lines of credit.
OTHER EXPERIENCE
Assistant Manager/Sales Associate - Natural Health Solutions Inc, Chicago, IL (06/99-09/00)
•Provide service and information to customers concerning products.
•Balancing daily sales receipts.
•Reporting inventory and shortages to General Manager
•Provide training to new sales associates.
Merchandiser - American Greetings, Inc, Cleveland, OH (Corp office)(05/94-02/95)
•Responsible for servicing accounts in an assigned area of Northern Illinois.
•Acting as liaison between store managers and area supervisor
Education:
Roosevelt University, Chicago, IL
Jan.1994-December 1994
Degree sought: Bachelor of Arts in Fine Art
Chicago Vocational High School
Degree received: Business Administration
Skills:
Excel, Microsoft Word, Oracle, Vax, Data Entry
Reference:
Tina Dean
4537 Heartland Drive
Richton Park, IL
(708) 481-3493
Dominique Bowman
4610 S. Ellis
Chicago, Il
(312) 404-6247
Dorothy Sanders
602 W. 103rd St
Chicago, IL
(773) 238-7918
Candidate Contact Information:
| Name: Carolyn Washington |
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| Street: - |
Phone: 773-829-5645 |
| City: Chicago |
Fax: - |
| State: - |
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| Zip: - |
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| Web Site: |
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