Customer Service - Customer Service Technical Support Resume Search
Customer Service - Customer Service Technical Support Resume Search
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Customer Service Resume


Desired Industry: Customer Service/Technical Support SpiderID: 7227
Desired Job Location: chicago, Illinois Date Posted: 5/26/2006
Type of Position: Full-Time Temporary Availability Date: 05/26/2006
Desired Wage: 25,000
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel:
Highest Degree Attained: High School/Equivalent Willing to Relocate: No


Objective:
Attronese S. Edwards
1136 North Leamington Ave
Chicago IL 60651-2922





If you are seeking a trustworthy and dependable addition to your company, look no further. My previous position as a Lead Agent for Air Wisconsin Airlines, as well as past experience with other organizations, has provided me with the preparation needed for this new challenge.
I have always taken pride in my straight forward approach to business, as well as my ability to communicate with management and staff at all levels.
My extensive experience with various social service organizations, speak volumes about my commitment to help others.
Previous employers have placed their complete trust in my capabilities. I look forward to discussing the opportunity of being an asset to your company in the very near future.

Sincerely,
Attronese Edwards


Experience:
Attonese S. Edwards
1136 North Leamington
Chicago, Illinois 60651
Phone: (773) 406-3358
E mail Attronese@ AOL.com



OBJECTIVE: To obtain a challenging Managerial position in the Customer Service Industry.


QUALIFICATIONS
Qualifications include ten years of supervisory experience, in Social Service and Customer Service industries.
Ground Security Coordinator and Passenger Loading Bridge Trainer.
Superior communication, interpersonal, and negotiation skills.
CPR certified, First aid training , and knowledge of Sign Language.
Currently Lead and supervise up to seven employees.
Certified Weight and balance Operator.


EDUCATION
1988-1993 High school Diploma, Edwin Foreman
1997-1998 Malcolm X College,


EMPLOYMENT
2001- 2005 Lead Agent, AIR WISCONSIN OPERATING AS UNITED EXPRESS
Responsible for supervising and delegating employee assignments. Trained and evaluated the progress of new hire‘s. Ensured customer satisfaction with regards to the timeliness and safety of every departure. Performed aircraft weight and balance checks. Advised in-flight crews about air and weather conditions. Coordinated parking positions for incoming aircraft.


1996-2001 Job Coach , CHICAGO ASSOCIATION FOR RETARDED CITIZENS
Trained and prepared clients for community employment. Monitored and reported clients’ progress. Participated in clients’ annual reviews. Conducted trial evaluations of new clients and confirmed appropriate placement. Direct client assignments according to employer specifications. Assisted employer in communicating with clients to enhance client/ employer relations.


1996-1998 Job Coach, ARRISE INC
Responsible for coordination, supervision and administration of job assignments for adults with special needs. Transported clients to various work sites, as well as facilitating job training. Assisted employers with any problems or concerns, pertaining to clients, that may have arisen during the course of employment.

REFERENCES AVAILABLE UPON REQUEST




Candidate Contact Information:
Name: Attronese Edwards
Street: Phone: 7734063358
City: Chicago Fax:    -
State: Illinois
Zip: 60651
Web Site:


    



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