Management/Banking/Hospiutality/ Healthcare Resume

Desired Industry: Accounting/Bookkeeping	SpiderID: 7115
Desired Job Location: Andrews AFB, Maryland	Date Posted: 5/25/2006
Type of Position: Full-Time Permanent	Availability Date:
Desired Wage: 32000
	U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience	Willing to Travel: Yes, 25-50%
Highest Degree Attained: Other	Willing to Relocate: Yes

Objective:
To utilize my knowledge and skill to the best of my ability.

Experience:
Experience

The Columbia Bank

November 2005 - May 2006 Sr. Teller Columbia, MD

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Adjusted customer complaints.

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Processed deposits and transfers

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Authorized cash advances. Approved checks for payment.

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Counted and recorded currency and coin in vault; settled the branch and ATMs

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Monitored and reviewed financial institution's security procedures and control access to vault.

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Provided customers with information on various products

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Supervised and coordinated activities of workers engaged in receiving and paying out money and keeping records of transactions in banks and similar financial institutions.

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Assigned duties to workers to ensure efficient functioning of department.

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Trained employees in customer service and banking procedures.

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Ensured supply of money for financial institutions needs based on legal requirements and business demand.

Red Lobster

May 2005 - October 2005 Server Laurel, MD

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Presented menus and answered questions

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Made suggestions regarding food and service

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Wrote orders on check and/or memorized it

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Relay orders to the kitchen

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Served courses from kitchen and service bars

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Observed guests in order to respond to any additional requests and to determine when meal has been completed

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Total bill and accepts payment

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Ladle soup, toss salads, portion pies and desserts, brew coffee

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Cleared and reset counters or tables at conclusion of each course

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Carry dirty dishes from dining room to kitchen

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Wipe table tops and chairs, using damp cloth

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Replaced soiled table linens and sets tables with silverware and glassware

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Replenished supply of clean linens, silverware, glassware, and dishes in dining room

Hecht's

February 2005 - June 2005 Sales Associate Beltsville, MD

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Provided customer service

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Picked up in the dressing rooms

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Helped other to find what they are looking for

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Rang up sales

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Stocked shelves, cases, and bins with new merchandise.

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Itemized customer merchandise selection at checkout counter, using cash register, and except cash or charge card for purchases.

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Placed items in their prospective places

United States Air Force

August 2000 - October 2004 Services Omaha, NE

Foodservice Worker/Storeroom Manager

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Investigate and resolve complaints regarding food quality, service and/or accommodations.

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Monitored food preparations methods, portion sizes, and garnishing and presentation of food in order to ensure food is prepared and presented in an acceptable manner.

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Scheduled and received food and beverage deliveries, checking delivery contents to verify product quality and quantity.

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Kept records required by government agencies regarding sanitation, and subsidies when appropriate.

Recreation Worker

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Provided recreational equipment such as the base gyms, arts and crafts, games, pools, etc. for our fitness needs while organizing, leading, and promoting interest in these activities!

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Explained principles, techniques, and safety procedures to participants in recreational activities while demonstrating proper use of materials and equipment.

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Ran various tournaments and events.

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Managed the daily operations of recreational facilities.

Lodging Front Desk Manager

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Answered phones, greeted and assisted visitors, and handled general administrative duties.

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Provided an excellent and comfortable stay in our lodging facilities!

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Set up, confirmed and canceled reservations for 3 hotels.

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Greeted and register guests.

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Trained staff members in their duties.

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Observed and monitor staff performance in order to ensure efficient operations and adherence to the facility's policies and procedures. Overall

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Tasked to various overseas locations throughout military career providing morale for our troops.

D'Arlene's Hair Studio

April 2000 - February 2002 Hair Stylist Bridgeport, CT

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Created new and interesting styles and cuts!

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Suggested cosmetics for conditions, for example dry or oily skin

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Applied lotions and creams to customer's face and neck to soften skin and lubricate tissues

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Performed other beauty services

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Helped customers find styles that complement their faces!

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Manicures to complement their hair styles and unique look!

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Updated and maintained customer information records, such as beauty services provided

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Analyzed hair to ascertain condition of hair

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Applied bleach, dye, or tint, using applicator or brush, to color customer's hair, first applying solution to portion of customer's skin to determine if customer is allergic to solution

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Shampoo hair and scalp with water, liquid soap, dry powder, or egg, and rinses hair with vinegar, water, lemon, or prepared rinses

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Massaged scalp and gave other hair and scalp-conditioning treatments for hygienic or remedial purposes

Burger King

December 1998 - November 1999 cashier / cook Westport, CT

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Attended to customers needs!

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Trained new employees on how to display and improve great customer service!

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Supervised new employees during on-the-job training!

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Cleaned food preparation areas, cooking services, and utensils.

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Cooked and packaged batches of food, such as hamburgers and chicken, which are prepared to order or kept warm until sold.

Education:
Education

American Intercontinental University

September 2005 Associates
Business Administration Hoffman Estates, IL
Bachelor of Business Administration
Pending Healthcare Management Hoffman Estates, IL
Est. Dec 2006

American Military University

Other
Child Development WV

Community College of the Air Force

Associates NE

Bullard-Haven Regional Vocational Technical School

June 2000 Other Bridgeport, CT

Obtained Cosmetology license.

Bullard-Haven Regional Vocational Technical School

June 2000 High School Bridgeport, CT

Skills:
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Microsoft Word, Excel, and PowerPoint

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Can type 40 wpm.

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Excellent customer service.

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Continuously ready and eager to work.

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Reliable.

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Always trying to help/accommodate others.

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Likes to volunteer and/or give back to the community.

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Great leadership skills.

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Eager to try new things

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Fast learner

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Monitoring/assessing performance of others to make improvements or take corrective actions.

Reference:
Faranak Ashardi 301-350-8100 Asst Manager
Chinetta Holloman 301-350-8100 Relationship Banker
Dinesha Chambers 402-339-1409 USAF
Adolph 301-490-0191 Service Manager
Xavier 301-490-0191 Hospitality Manager
Kim Plasse 301-776-0600 Human Resource Manager
Diane 301-776-0600 Floor Manager

Candidate Contact Information:

Name: Latorshe Sneed
Street:	Phone:
City: Hyattsville	Fax: -
State: -
Zip: 20783
Web Site: