Customer Service - Customer Service Technical Support Resume Search
Customer Service - Customer Service Technical Support Resume Search
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Customer Service Resume


Desired Industry: Customer Service/Technical Support SpiderID: 7093
Desired Job Location: Detroit, Michigan Date Posted: 5/25/2006
Type of Position: Full-Time Permanent Availability Date: 05/25/2006
Desired Wage: 30,000.00
U.S. Work Authorization: Yes
Job Level: New Grad/Entry Level Willing to Travel:
Highest Degree Attained: Bachelors Willing to Relocate: Yes


Objective:
, I have received my Bachelors of Business Administration degree. I am proficient in Microsoft applications particularly Word and Excel. I am a current resident of Detroit, but will relocate anywhere within the United States at my own expense. I am willing to travel if the position calls for it and I am willing to work weekends and extra hours. I welcome the opportunity to meet and further discuss the position within your organization.


Experience:
January 2002-May 2006
Financial Services Associate
Peoples State Bank, Hamtramck, MI
As a Financial Services Associate, I supervise the daily activities of the customer service associates, to insure they are providing quality customer service and cross-selling products and services. I assist in the training development and motivation of the staff. When assisting tellers I may help to wait on customers that are in line, I audit teller drawers for the month to make sure that they are following cash procedures. When conflicts arise between staff or customers everything is written up and passed onto management
for further review. I insure associates are following policies and procedures and perform a variety of duties such as underwriting unsecured consumer loans and credit cards, open and close accounts, manage the branch cash, balance transactions and monitor activities.

June 2002-October 2004
Radio One Inc., Detroit, MI
Producer/Board Operator

While working as a Producer/Board Operator for Radio One, I started the radio show at the appropriately scheduled time and ending precisely on schedule. This required strict adherence to schedule policies and regulations. In addition, I scheduled guests for interviews with the host; maintained a weekly log of scheduled topics and events for the shows review; and maintained the operator’s board. I played and logged commercials during live broadcast. By logging and playing commercials on time the entire station runs smoothly and nothing is delayed or late. I have scheduled approximately 5-10 guest for the show and the only problems that would occur are from the guest that live in different time zones or from those who were not prompt.





Month 2004—Month Year (Football Season)
Cash Room Attendant
Levy Restaurants, (Ford Field), Detroit, MI

As a Cash Room Attendant, I made and picked up drops for concessions stands during events. I counted funds distributed and balanced large sums of cash anywhere from $10,000.00-$20,000.00. Making sure concession stands have appropriate change during an event and checking employees in for work at the beginning of an event.

2001-2002
Cage Cashier
MGM Grand Casino, Detroit, MI

As a Cage Cashier, I handled large sums of cash while providing prompt and courteous service. My primary responsibility was to count the cashier’s inventory and cash coin and casino chips




Education:
College:
Siena Heights University, Adrian, MI
Graduated December 2004
Bachelors of Business Administration Degree, Major: Business
Associates of Applied Science for Radio and Television

Specs Howard School of Broadcast Arts, Southfield, MI
Graduation Date: April 2002
Diploma: Television Concentration



Skills:
Innovative, team player, professional, punctual, detail oriented, analytical, a leader, organizational, customer service orientated, cash handling, proficient in Microsoft applications; Excel, Word and Power Point


Candidate Contact Information:
Name: Mechele Reed
Street:    - Phone: 313-874-3315
City: Detroit Fax:    -
State: Michigan
Zip:    -
Web Site:


    



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