Senior Human Resources Resume

Desired Industry: Human Resources	SpiderID: 7083
Desired Job Location: Cleveland, Ohio	Date Posted: 5/25/2006
Type of Position: Full-Time Permanent	Availability Date: 07/01/06
Desired Wage: $135,000
	U.S. Work Authorization: Yes
Job Level: Executive (President, VP, CEO)	Willing to Travel: Yes, 50-75%
Highest Degree Attained: Bachelors	Willing to Relocate: Yes

Objective:
Seeking senior level Human Resources Management position.

Experience:
DIRECTOR OF HUMAN RESOURCES AND OPERATIONS, SIX SIGMA GREEN BELT 1997-PRESENT

• Transformed Human Resources culture from administrative to change agent focused on business priorities.
• Labor turnover decreased from an initial 33% in 1997 to 3.5% in 2005.
• Associate Satisfaction Index Score increased from 78.3 to 86.1; the best in the St.Regis Brand.
• Key member in improving Guest Satisfaction Scores from 8.1 to 9.03 through staff development and re-training.
• Led organizational assessment and integration processes as the hotel transitioned from a three-star hotel to the current four-star rating.
• Reduced OSHA recordables by 72%.
• No OFCCP, OSHA, or Wage and Hour audits conducted during the last 9 years.
• Current minority representation of 82%; 42% female and 39% at Department Head level.
• Key member in redesign of entire compensation system to focus on pay-for performance principles.
• Manage and direct the hotel operations, human resources, training, Six Sigma projects and labor relations function and staff. Manage compensation programs, budgets and analysis.
• Serve as Six Sigma Green Belt and direct, manage and implement Best Practice projects.
• Serve as Executive Committee member for strategic operation planning and management.
• Represent the hotel in union and legal concerns and proceedings; 1 EEOC case and 1 Union arbitration in 9 years; both dismissed.
• Oversaw suite renovation and public area renovation from design concept to completion.
• Designed and implemented a proactive Rooms Inspection program.
• Steering Committee member for Behavior Interviewing process development.

The David Paul Companies, Peninsula, Ohio/Jakarta, Indonesia
MANAGING PARTNER 1994-1996

• Directed the historical building renovation and new construction division.
• Managed multiple building site work forces, budgets and General Contractor functions.
PAK Inc., Jakarta, Indonesia
EXECUTIVE CONSULTANT 1992-1994

• Directed executive level management team and human resources functions for an international
real estate consultant, investment, and management firm.

• Developed and implemented Human Resources, Management Training, and TQM programs.

Beverly Enterprises Inc., Austin, TX
REGIONAL HUMAN RESOURCES REPRESENTATIVE AND DIRECTOR 1989-1992

• Directed the human resources and labor relations functions for 75 long-term health care facilities.
• Designed and implemented a new wage program which assisted in reducing turnover by over 15%.
• Chief spokesperson for union contract negotiations; representing company in union arbitration and union de-certification proceedings.
• Decertified 4 nursing home facilities.
• Represented company in EEO concerns and proceedings, OSHA compliance issues, investigations and settlement negotiations.
• Designed and implemented Management Training and TQM programs.
Sheraton Grand on Capitol Hill, Washington, DC
DIRECTOR OF HUMAN RESOURCES 1986-1989

• Directed the human resources and labor relations function and staff.
• Managed compensation programs, budgets and analysis.
• Served as Acting General Manager, Executive Committee member and TQM trainer.
• Represented company in legal concerns and proceedings.

Sheraton Savannah Resort and Country Club at Wilmington Island, Savannah, GA
DIRECTOR OF PERSONNEL 1985-1986

• Administered the human resources function. Implemented employee motivational and training programs.
• Advised management in all aspects of payroll, budgets, and monitoring of staffing guidelines compliance. Administered Employee Assistance Program.
• Served as Resident Manager, Executive Committee member and TQM trainer.

Sheraton New Orleans Hotel and Towers, New Orleans, LA
PERSONNEL MANAGER 1984-1985

• Managed daily human resources staff and functions.
• Supervised recruitment and employee development programs.
• Company representative in unemployment compensation and discrimination hearings; successful in having 35 EEOC cases dismissed.
• Assisted Area Director of Human Resources in the administration of the human resources functions for six corporate operations.

Sheraton Carlton Hotel, Washington, DC

ASSISTANT DIRECTOR OF PERSONNEL 1982-1984

• Recruited, pre-screened and interviewed applicants.
• Administered unemployment compensation, employee insurance and benefit programs. Managed Affirmative Action Plan and EEO quarterly update.
• Performed staffing/payroll analysis. Implemented Management Career Development Plan.

Sheraton Washington Hotel, Washington, DC

PERSONNEL INTERVIEWER 1981-1982

• Recruited and pre-screened applicants.
• Assisted in new hire processing.
• Responsible for unemployment claim administration.

Education:
EDUCATION
EXECUTIVE POST-GRADUATE PROGRAM 1991
St. Edward’s University, Austin, TX
BS - INDUSTRIAL MANAGEMENT 1981
The University Of Akron, Akron, OH

Affiliations:
ITT Sheraton Corporation President’s Award 1987
Society for Human Resources Management
National AIDS Fund Executive Board Member
Executive Volunteer and trainer with St. David’s Hospital Newborn Nursery, Habitat for Humanity,
N.E.O.T.A., Border Baby Project Washington, DC, Washington, DC Food and Friends

Reference:
Peter Walterspiel, VP Edge Group
702-812-7722

Candidate Contact Information:

Name: Paul Gustely
Street: -	Phone: 202-716-4635
City: Washington	Fax: -
State: -
Zip: -
Web Site: