Healthcare Management Resume

Desired Industry: Healthcare	SpiderID: 7080
Desired Job Location: Chicago, Illinois	Date Posted: 5/25/2006
Type of Position: Full-Time Permanent	Availability Date:
Desired Wage:
	U.S. Work Authorization:
Job Level: Management (Manager, Director)	Willing to Travel:
Highest Degree Attained:	Willing to Relocate: No

Objective:
Seeking a professional position that allows me to contribute to the organization with opportunities for growth within the healthcare industry.

Experience:
Personnel Management
Provided administrative and clinical supervisory leadership
Supervised seven Patient Service Representatives
Directed and coordinated all patient flow activities
Interviewed prospective employees and conducted annual performance appraisals
Acted as department liaison and provided interdepartmental training on the data management system
Trained employees on patient registration, medical insurances, and appointment modules of the data management system
Provided training on basic billing procedures and basic office procedures to new employees

Program Development
Implemented and maintained collection processes that track outstanding debts and payment recovery
Created a collection manual that outlined the collection process
Created orientation and new employee manuals
Created and managed prospect and donor database
Initiated new administrative forms and procedures
Audited various departments quality improvements
Participated in, generated and analyzed information from time study analysis for patient flow study

Financial Management
Reconciled outstanding debts and medical accounts
Created and revised debt recovery letters
Created charts and graph that reflects the collection progress
Inputting and balanced daily cash receipts and bank deposits
Generated and processed patient billings
Maintained employee payroll through manual timekeeping
Inputted, tracked, maintained, analyzed and approved budget records, timesheets and expenses
Compiled reports and analyzed income projections regularly

Reports
Tracked provider/patient visit statistics
Conducted monthly audits, developed corrective action plans and investigated compliance concerns

Education:
Calumet College of St. Joseph
Bachelor of Science in Organization Management, August 2006

Skills:
Spreadsheets: Lotus 123, Excel
Databases: Ami Pro, Q & A, DOS, Magic, ACT, Access, Mega View 4.01, Allscript, WebMD, Megawest
Microsoft Office: Word, Excel, Scheduler, Project, Eudora Light 4.0, Palm Desktop, Visio, and Outlook
Other: knowledge of ICD-9 & CPT Codes

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