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Information Specialist/Technical Support Resume
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| Desired Industry: Information Technology |
SpiderID: 7045 |
| Desired Job Location: Virginia Beach, Virginia |
Date Posted: 5/23/2006 |
| Type of Position: Full-Time Permanent |
Availability Date: 5/31/06 |
| Desired Wage: $33,000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: No |
| Highest Degree Attained: High School/Equivalent |
Willing to Relocate: Undecided |
Objective:
Skilled professional with more than 11 years experience in the U. S. Navy serving in the Information Technology field. Possess strong leadership, communication, and organizational skills. I have the proven ability to work in a fast paced environment on a wide variety of information systems. Looking for a career opportunity that will allow me to grow and expand my skills in the Information Technology field. Currently cleared for Top Secret Information and granted access to Sensitive Compartmented Information based on Single Scope background Investigation completed by OSS on 031212.
Experience:
Experience:
Information Systems Technician - USNAVY, Norfolk, VA
6/05-Present Information System Technician providing IT support to all Submarines in the community. I am responsible for handling message traffic and resolving message trafficking questions and problems for the Submarine community. My responsibilities also include recording, tracking, distributing all IT assets for the command.
5/00-5/05 Information Systems Technician - USNAVY, SDVT2, Virginia Beach, VA
Lead Information Systems Technician responsible for all IT support (local and deployed) provided to the Navy Seals assigned to SDVT2. I was responsible for all IT decisions on acquisitions, installations, and maintenance. I performed all types of computer installations, configuration and troubleshooting including maintaining the LAN user workstations and mobile server equipment. Supervised, trained, and directed the efforts of 3 information system personnel providing help desk support to SDVT2. Answered customer calls and visit desk and work areas.
Responsibilities included Jr. Sys Admin, delete, and create user accounts. Configuration, installing, and upgrading the maintenance on desktops, and laptops. Provides technical support to customers on operational or maintenance aspects of system equipment. Serve as customer contact on technical and service related problems. Diagnoses mechanical, hardware, software and systems failures. Accept escalated calls for complexes problems, resolving problems available resources. Knowledge of PC hardware and software, diagnosis, configuration and installations. Implemented Seal Team Webpage for their upcoming missions. Assisted in rearrange their homepage on the SIPRNET (High Side).
Demonstrated the ability to use remedy software to clear trouble tickets daily. Task with multiple jobs including, software and hardware issues. Provided and assisted in a web page design for the US NAVY SEALS in order for their team to fulfill their duties overseas.
1/97-1/00 Storekeeper - USNAVY, Norfolk, VA
I was the individual assigned to maintain and document all credit card purchases made by the command. My duties including maintaining financial records and posting all financial obligations. I was also responsible for receiving, recording and stocking all merchandise.
12/94-01/97 Personnel Assistant - USNAVY, Norfolk, VA
As Personnel Assistant, my duties included maintaining personnel records
of all Navy personnel assigned to the command. This including making sure
personnel information was up to date and recorded within the proper time frame.
Education:
Type Dates Saint Leo College – Pursuing a B. A. Degree in Information Technology
Working on MSCE Certification
Skills:
• Certified Level II Systems Administrator by the U.S. Navy.
• Experience with a wide variety of Microsoft products including XP, Server 2003/2000/NT, Exchange 5.5, and the Office suite of products.
• Experience with a wide variety of hardware, laptops, desktops, printers and peripherals.
• Experience in setting up and running a help desk for resolving problems in a very high paced environment in order to meet very short turn around times.
• Adept at troubleshooting hardware/software problems for the end user including a variety of application products GOTS and COTS.
• Completed certificate for my COMPTIA A+ Hardware/OS with USNAVY
Available to work May 06
Education:
Education:
Type Dates Saint Leo College – Pursuing a B. A. Degree in Information Technology
Working on MSCE Certification
Skills:
Techncial Support expert on hardware, and printer, and software issues.
Reference:
Available upon request.
Candidate Contact Information:
TheJobSpider.com has chosen not to make contact information available on this page.
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