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Human Resources Professional Resume
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| Desired Industry: Human Resources |
SpiderID: 6994 |
| Desired Job Location: ashburn, Virginia |
Date Posted: 5/19/2006 |
| Type of Position: Full-Time Permanent |
Availability Date: 2 week notice |
| Desired Wage: 70000 |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Masters |
Willing to Relocate: No |
Objective: I am in search of a position that will allow me to apply both my analytical skills in organizational behavior and human resources as well as my operational and managerial experience in business toward improving processes within an organization.
Experience: Talented and decisive HR Professional offering 20 years of business acumen and outstanding success in Human Resources activities, business reorganizations, diversity, corporate training and organizational development activities for Fortune 500 companies. FLORIDA INTERNATIONAL UNIVERSITY—Miami, FL University Instructor, Training & Educational Development (2003 to Present) HOME DEPOT—Hollywood, FL Supervisor, Customer Care & Personnel/Operational Management (1998 to 2003) PEDI-CARE, INC.—Coral Springs, FL Director of Operations & Human Resources (1996 to 1998) FEDERAL EXPRESS CORPORATION—Pompano, FL PM Station Operation Managers, Operations and HR Management (1992 to 1996) WENDY’S INTERNATIONAL, INC.—Keyport, NJ Site Manager, Operations and HR Management (1991 to 1992) U.S. COAST GUARD—Governors Island, NY Administrative Yeoman 3rd Class, Personnel Administration (1988 to 1991) BURNS RACING STABLE—New Ringgold, PA Owner-Operator (1983 to 1988)
Education: ABD Ph.D., Management & Organizational Behavior (i.e., Industrial Organizational Psychology, anticipated 8/2007), Florida International University, Miami, FL M.S., Management & Organizational Behavior (i.e., Industrial Organizational Psychology, 8/2003), Florida International University, Miami, FL B.A., Psychology, 12/1999, Florida Atlantic University, Davie, FL
Affiliations: Member, Society for Industrial Organizational Psychology (SIOP); Academy of Management Disciplines (AOMD); Academy of Management (AOM).
Skills: Organizational effectiveness and other human resource issues have always been of utmost interest to me. I have spent the past twenty years becoming seasoned in customer relations and labor development by working with diverse corporate entities such as Federal Express and Home Depot. Through this experience, I have fostered strong negotiation and communication skills, honed my ability to manage multiple projects simultaneously, and developed an expertise in designing, implementing, and analyzing operational business processes. Most recently at FIU, I have fine-tuned my analytical skills, developing an advanced knowledge and deep experience base in organizational behavior, negotiations and conflict management, test development and test validation, while also gaining a strong working familiarity with SPSS and statistical analyses methods.
Additional Information: Decisive leader offering over 20 years of related human resources experience, including total quality management, recruiting, training/development, salary administration, and EEO laws. Innovative problem solver dedicated to implementing successful and comprehensive development programs designed to enhance productivity and morale while simultaneously cutting costs. Strategic planner with a proven track record of managing Fortune 500 companies and restructuring initiatives in diverse corporate environments. Areas of expertise include:
Public Relations • Customer Service • Operations Management • Office Administration
KEY CONTRIBUTIONS
• Drove revenue by 43% within two years due to reducing payroll, product ordering, insurance billing, and office management policies. • Developed an employee attentiveness program, which increased customer service ratings. • Reduced employee turnover by approximately 25% and improved employee retention by developing and implementing the use of an official exit process. • Enhanced the productivity and leadership skills of hourly employees, preparing them for management, through the execution of the Leadership Evaluation and Apprenticeship Program (LEAP). • Improved on-time airport departures from 84% to 99.5% by reorganizing freight operations, saving $10K per on-time departure. • Saved a company over $100K, at station and district levels, by directing and coordinating mis-sorted packages committees and improved a station’s safety record by overseeing the safety committee. • Increased profits by 12% through customer satisfaction, improved service, training, and retention of employees.
Reference: Alexander Alonso, Ph.D. Research Scientist American Institutes for Research 1000 Thomas Jefferson Street, NW Washington, DC 20007 Phone: (202) 403-5176 Email: aalonso@air.org
David Van Rooy, Ph.D. Sr. Mgr, Talent Selection & Research Marriott International Marriott Drive Washington DC 20058 Phone: (301)380-1069 Email: dvanrooy@hotmail.com, David.Vanrooy@marriott.com
Adair Michelle Garner, MIOP Undergraduate Business Program Coordinator Nova Southeastern University H. Wayne Huizenga School of Business and Entrepreneurship Carl DeSantis Bld 3301 College Avenue. Fort Lauderdale, Fl 33314-7796 Phone: (954) 258-0956 Email: GAdair@Huizenga.nova.edu
Candidate Contact Information:
This candidate has chosen not to make contact information available on this page. Click "Contact Candidate" to send this candidate a response. |
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