Medical Practice Manager Resume

Desired Industry: Management	SpiderID: 6757
Desired Job Location: New York, New York	Date Posted: 4/28/2006
Type of Position: Full-Time Permanent	Availability Date: 05/30/2006
Desired Wage: 85000
	U.S. Work Authorization: Yes
Job Level: Management (Manager, Director)	Willing to Travel: Yes, 50-75%
Highest Degree Attained: MD	Willing to Relocate: Yes

Objective:
Medical Practice Management

Experience:
Women's Health New York-Avon, CT / Premiere OB/GYN
-Woodbury, NY 2000 - Present

PRACTICE MANAGER

Oversee the operation of this regional facility (Premiere), a unit
of a larger, 90-physician medical group under the Women's Health New
York management umbrella. Fully accountable for a multimillion-
dollar operating budget, annual billings in the tens of millions, and
an administrative staff comprised of medical billers, receptionists,
clerks, and medical assistants.

Human Resource Management

* Evaluate candidates and hire personnel. Supervise employees
providing direction, training, and support through almost daily
interactions. Conduct performance evaluations at appropriate
intervals (three months after hire and yearly for highly competent
staff). Terminate underperforming employees.

* Boost employee morale through the fostering of an environment
that promotes teamwork.

* Wrote a 40-page training manual delineating office policies and
procedures.

* Resource covers conduct, job descriptions, compensation and
benefits information, payroll policies, the credentials of each
physician, insurance company information, and a technical section on
how to operate and troubleshoot various medical and office
equipment.

* Instituted training in HIPAA, customer service, infection
control, and all software technologies.

* Keep abreast of market wages. Judiciously determine salary
offers and increases so as to balance marketplace competitiveness
with expense concerns.

* Schedule staff and doctors' office hours.

Capital Projects / Purchasing

* Assumed full leadership for a major construction project
($800,000) to remodel and expand the facility.

* Functioning like a construction project manager, met with
architect, hired designer, and oversaw entire renovation process. As
physicians were completely comfortable with my capabilities, I made
major functional and aesthetic decisions including the layout of new
exam rooms, private physician offices, bathrooms, and additional
waiting-room seating to allow for maximum workflow efficiency.

* With full knowledge of regulatory issues regarding workplace
safety (OSHA) and privacy (HIPAA), accomplished the project in nine
months, without a single day of disruption to patient visits.

* Manage all purchasing including medical equipment, computer
hardware and software, uniforms, furnishings, and disposables.
Evaluate all vendors and negotiate/renegotiate pricing structures.
Credited by COO for my ability to negotiate effectively, which has
benefited other facilities. Conduct financial analyses to assess the
relative benefits of leasing agreements or the outright purchase of
expensive equipment.

Financial Management

* Maximize billing outcomes/co-pay collections by instituting new
procedures and staff training.

* Act as lead in resolving escalated billing problems requiring
management intervention. As necessary, contact senior management at
insurance companies and pursue, with fervor, the timely and accurate
compensation of physicians' charges.

* Handle practice's financial management including cash flow,
accounts receivable, accounts payable, payroll reporting, debt
financing, and bank reconciliations. Maintain constant vigilance
over operating/overhead costs. Generate, evaluate, and act upon
Quicken reports delineating various expenses and the trending of
overhead. As needed, modify physicians' salary draws to coincide
with incoming collections and large expenditures (malpractice
insurance premiums).

* Performed an analysis to determine the best strategy for the
practice's billing operation. Compared on- and off-site billing
scenarios.

* Instituted service fees and other policies to improve practice
management. Examples include missed appointment fees, fees to fill
out forms, and missed co-pay fees.

Operations

* Troubleshoot and resolve operational problems requiring
management intervention. Issues include patient complaints, staff
effectiveness, and physician requests.

* Confer with attorneys to resolve various practice issues related
to partnership agreements, malpractice, and management-company
issues. Personally negotiated aspects of the partnership agreement
between physicians and the management company.

* Hire and manage relationships with 3rd party providers including
collections agency, answering and cleaning services.

* Initiated improvements to patient records-management systems.
Currently assuming the lead role in a "paperless" initiative.

* Track and keep current physicians' re-credentialing, CME credits,
DEA certificates, and specialty licenses.

* Seized an opportunity to streamline interactions with outside
laboratory services by installing free Internet-based software. This
initiative slashes, by 75%, the administrative time associated with
producing lab requisitions, and as a result, is expected to be rolled
out to other practices.

* Initiate local advertising to promote facility.

ProHealthCare Associates-Lake Success, NY 1997 - 2000

OFFICE MANAGER (1999 - 2000),
MEDICAL ASSISTANT(1997 - 1999)

* As office manager, supervised, trained and led a medical support
staff of 23.

* Streamlined recordkeeping and other office procedures.

Education:
Doctor of Medicine, 1993. Universidad Central del Este,
San Pedro de Macoris, Dominican Republic

Skills:
Expertise Includes:

* Long- and Short-Term Operational Planning
* Formulation & Implementation of Policies & Procedures
* Regulatory Compliance (HIPAA)
* Medical Records Administration
* Budgets and Expenditures
* Medical Facility Construction Projects
* Service Agreements & Contracts
* Work Flow Optimization
* Human Resource Management, Team Leadership & Staff Training

Technology Skills

* Medical Practice Software: MISYS, Medical Manager, Mr. Bill,
Let's Book 'em

* Business Software: Word, Excel, Outlook

Additional Information:
ybarchat@hotmail.com

I am selectively pursuing new career opportunities in medical-
practice management .

With seven years of practice-management experience plus prior work,
training, and education in the healthcare field, I seek a position
with significant responsibility. In my current position, I am
recognized as one of the most knowledgeable and innovative practice
managers (out of a group of 11). My initiatives are often replicated
in other facilities as well as shared during biweekly practice-
management meetings.

Always willing to roll up my sleeves and tackle complex challenges,
I have championed virtually every facet of getting Premiere "up and
running" during its early days as a new practice. Here are some
things I do best:

* Evaluate existing procedures and find ways to deliver care with
greater efficiency as well as high levels of patient satisfaction.

* Lead and mentor staff. Form a cohesive team and inspire
individuals to work at their best.

* Fully understand the business of medicine. Evaluate and monitor
the financial health of the practice and implement policies and
strategies to positively affect the bottom line.

I would appreciate the opportunity to meet with you to discuss how
my experience might be a good fit for your facility. Thank you for
your time in reviewing my credentials. I look forward to a possible
meeting.

Sincerely,

Yvette

Candidate Contact Information:

Name: (private)
Street: -	Phone: -
City: New York	Fax: -
State: New York
Zip: 11703
Web Site: