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Administrative Services Managers,Compensation and Benefits Managers,Computer and Resume
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| Desired Industry: Management |
SpiderID: 6748 |
| Desired Job Location: Central Coast,Okland/East Bay,San Francisco,Silicon Valley/Peninsula,Silicon Valley/San Jose, California |
Date Posted: 4/27/2006 |
| Type of Position: Full-Time Permanent |
Availability Date: 27/05/2006 |
| Desired Wage: 75000 |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: MBA |
Willing to Relocate: No |
Objective:
Experienced leader with keen sense of business coupled with excellent interpersonal skills. Successfully managed collaboration across departments and developed inter-departmental processes. Proven record in facilitating and leading process development initiatives.
Experience:
Associate Director
AT&T Operations, Inc. in San Ramon, CA (Present employment)
Provide revenue analysis for SBC (now AT&T) affiliate contracts for global and healthcare customers within SBC’s 13-state and out of region territories which retained and grew incremental revenues in excess of $14 million. Interface with Master Discount Agreement Managers, Global Account Teams, and Pricing to produce contracts which maximize revenue growth and improve share owner value for SBC. Recognition and accolades for quality customer service.
Team Lead / Senior Business Manager
SBC Services, Inc. in San Ramon, CA
October 2000 to January 2004
Recruited, trained, mentored and led 4 to 6 person cross-functional team in development and documentation of detailed interface and conversion business requirements for multi-million dollar online staffing system. Coordinated 100 plus member kick-off convention. Partnered with inter-departmental teams to develop training materials and training delivery. Provided technical support for the front-door project office repository and intranet web site. Expanded functionality to include generation of accurate portfolio distributed and presented to program managers and executives.
Consultant
SETKA, Inc. in San Ramon, CA
May 1998 to October 2000
Provided Program Management throughout life cycle of time and payroll systems’ Y2K program. Directed efforts of 10 - 15 developers and project managers. Recruited, trained, mentored and retained productive team members. Provided support with program communications and tracking. Developed system related documentation, including project level requirements, risk assessments, contingency plans, system assessments, and procedural documentation. Interacted with third party benefits administrator representing SBC’s Human Resource Department. Responsible for managing, defining and coordinating inter-company work assignments, communications, vendor status, progress reports and problem resolution. Quickly identified major defects in administrator’s processes leading to resolution and implementation of processes to correction. Supervised the accurate processing of over 2,000 incorrect benefit deductions weekly.
Senior Applications Architect
SBC Services, Inc. in San Ramon, CA
October 1994 to May 1998
Utilized Standard Development Life Cycle (SDLC) and Quality Control & Assurance tools to maintain, enhance, test and implement Disbursement Accounting COBOL programs for the payroll legacy system (Unisys). Trained and mentored entry-level programmers and contractors. Technical Lead and Project Manager on various projects. Responsible for all aspects of project management, including estimations, scheduling, tracking, assessments, contingencies, escalations, deliverables, change control, budgeting, forecasting, cost reporting, etc.
Sr. Financial & Program Manager
Pacific Bell / Pacific Telesis, Inc. in San Ramon, CA
April 1981 to May 1998
Program manager for multi-million dollar enterprise data warehouse program from ideation to development. Developed Request For Proposals, evaluated and selected outside vendors. Developed feasibility studies and Software Quality Assurance Plans. Active participant in Software Engineering Institute Capability Maturity Model (SEI CMM) assessments. Active member of Quality Improvement teams. Developed program testing guidelines and standards adopted by Department. Initiated and managed conversion project from legacy mainframe system to PC database. Downloaded over 2.5 million records into approximately 100 PC databases. Trained 60 associates. Recognized by executive management for implementing project ahead of schedule and under budget. Project savings: $1 million annually.
Education:
Qualification Grade Achieved
Bachelor of Science Business Administration
MBA IT/HR/Marketing 3.83
Affiliations:
Experienced leader with keen sense of business coupled with excellent interpersonal skills. Successfully managed collaboration across departments and developed inter-departmental processes. Proven record in facilitating and leading process development initiatives.
Skills:
Experienced leader with keen sense of business coupled with excellent interpersonal skills. Successfully managed collaboration across departments and developed inter-departmental processes. Proven record in facilitating and leading process development initiatives.
Candidate Contact Information:
This candidate has chosen not to make contact information available on this page.
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