Executive Administrative Assistant Resume

Desired Industry: Miscellaneous	SpiderID: 67
Desired Job Location: Lacey, Washington	Date Posted: 7/22/2003
Type of Position: Full-Time Permanent	Availability Date: July 22, 2003
Desired Wage: Negotiable
	U.S. Work Authorization: Yes
Job Level: Management (Manager, Director)	Willing to Travel: Yes, 25-50%
Highest Degree Attained: Other	Willing to Relocate: No

Objective:
To secure a career in the civilain sector after twenty-one years of military service. Not ready to retire - I am a serious career minded professional who can accept responsiblity, be a team member or leader, and make common sense decisions.

Experience:
EQUAL OPPORTUNITY ADVISOR
I Corps and Fort Lewis Equal Opportunity Staff Office, Fort Lewis, WA 98433
January 2001 - May 2003

Advised mid-management and executive managers on equal opportunity (EO) related issues; mediated and resolved employee complaints and grievances to the satisfaction of both the employees and immediate supervisors; received, investigated, processed, and counseled employees during the course of formal and informal discrimination and sexual harassment complaints; planned, coordinated, and conducted training seminars and ethnic events/observances; facilitated small-group discussions on the importance of diversity and equality.
* Planned, coordinated, and conducted 96 directorate level equal opportunity training sessions
* Coordinated and managed four EO Opportunity Leadership Courses, one Facilitation Course, and eight Staff Assistance Visits to I Corps brigades

ADMINISTRATIVE SUPERVISOR
Note: This six-month deployment occurred during my employment at Fort Lewis, WA (above)
Joint Operations Center Director (JOC), Kosovo Forces (KFOR), North Atlantic Treaty Organization (NATO), Pristina, Kosovo, APO AE 09340
September 2001 - March 2002
Supervised three NATO noncommissioned officers; supported 53 multinational staff members in a 24 hour, seven day-a-week, fast paced environment; provided first-line personal and physical security of the JOC as well as accurate security clearance and classified access information; ensured computer, telephone, and satellite capabilities were maintained and operational by close coordination with Information Management and other NATO support personnel on a daily basis.
* Assisted the JOC Director in reaching a NATO mandated twenty percent reduction of staff members through position analysis and section consolidation
* Proactively planned and coordinated the efficient move of JOC computer equipment, communications, and furnishings to a new facility

ADMINISTRATIVE MANAGER
Chief of Staff's Office, Allied Command Europe, Supreme Headquarters Allied Powers Europe (SHAPE), Mons, Belgium, APO AE 09705
January 1999 - August 2000
Supervised three staff employees for a corporate level office supporting four executive level managers; responsible for the grammatical accuracy of executive level correspondence; arranged all aspects of international travel and lodging, from individual to conferences; advised and trained staff administrative personnel on records, effective writing skills, publications, and forms management, as well as staffing procedures; maintained office and staff budget; planned, produced, and presented PowerPoint presentations; resolved new employee processing problems on a daily basis; prepared briefings/feedback reports to aid in trend analysis; initiated reports to subordinate agencies and customers; built customer service rapport.
* Led a team effort to reorganize U.S. Army Element to comply with a Department of Defense (DoD) initiative to downsize staffing by fifteen percent

ADMINISTRATIVE MANAGER
Director of Information Management, U.S. Army Element, Supreme Headquarters Allied Powers Europe (SHAPE), Mons, Belgium, APO AE 09705
November 1997 - August 2000
Supervised and trained 19 military and civilian employees on administrative procedures; reviewed applications, interviewed, acquired, and terminated employment of DoD civilians; responsible for the operation of two mailrooms and a distribution center; managed the U.S. Army Element's Records, Publications, Forms, and Office Management Programs; edited and published the Deputy Chief of Staff for Information Management newsletter.
* Received outstanding U.S. Army Europe postal inspection ratings for two consecutive years

LIAISON BRANCH MANAGER
Operations Directorate, U.S. Military Entrance Processing Command (USMEPCOM), 2500 Green Bay Road, North Chicago, IL 60064-3094
November 1994 - October 1997
Resolved nationwide new employee processing problems on a daily basis; prepared briefings/feedback reports to aid in trend analysis; initiated reports to subordinate agencies and customers; built customer service rapport through pro-active feedback and open communication.
* Initiated regulatory changes saving over 1,500 man-hours per year at two DoD reception centers and 200 man-hours per year at the Military Traffic Management Command
* Conducted eight joint-service meetings mandated by the Office of the Secretary of Defense, resolving enlistment processing issues for 26,000 recruits prior to the 1996 Olympic Games
* Analyzed and resolved more than 500 recruit processing problems between 65 Military Entrance Processing Stations, 5 Recruiting Commands, and 11 Basic Training Centers
* Presented over 120 briefings, training sessions, and recruitment trend analysis reports for executive level recruiting and Office of the Assistant Secretary of Defense representatives
* Reduced basic training center late arrivals by 80% within a three year period

SECURITY OFFICE MANAGER
Special Security Office, Eighth U.S. Army and U.S. Army Troop Command, Taegu, Korea, APO AP 96206
October 1993 - October 1994
Responsible for secure operations, training, and advice on security policy to both U.S. area executives and Korean counterparts; maintained the personnel and physical security programs for two facilities; responsible for physical security of one $5,000,000 secure facility.
* Improved employee classified access indoctrination turn-around times by 66%

CLASSIFIED DOCUMENT MANAGER
Security Office, 1118th Signal Battalion, Sacramento Army Depot, Sacramento, CA 95823
March 1991 - October 1993
Conducted monthly classified document inventories; maintained classified documents and materials in accordance with the Modern Army Recordkeeping System (MARKS) requirements; supported classified inventory for three companies and four staff sections to ensure 100% accountability and compliance with federal classified document storage guidelines.
* Upon deactivation of the battalion, accounted for and destroyed over 3,600 pieces of controlled classified records; prepared, shipped, and physically accompanied the remaining 1,600 classified documents to a secure archive location

Education:
EDUCATION

98 college level units of Human Relations, Business, and General Studies through Vincennes University, 1002 North First Street, Vincennes, IN 47591, as of November 2002.

SPECIALIZED TRAINING COURSES

Mediation Course: Defense Equal Opportunity Management Institute, April 2002
Mediation Course: Pierce County Center for Dispute Resolution, June 2001
Equal Opportunity Advisor: Defense Equal Opportunity Management Institute, December 2000 (Commandant's List, Honor Class, Honor Group, and Outstanding Writer award)
Advanced Leadership and Management: Soldier Support Institute, November 1996 (Commandant's List)

Skills:
* Proficient in MS Word, PowerPoint, Outlook, and Excel, as well as customized programs
* Adept at human relations, counseling, and mediation techniques
* Dedicated to providing the best possible customer service
* Able to reach a wide-range of diverse backgrounds through excellent interpersonal skills
* Able to organize, plan, and coordinate office functions to streamline use of available assets
* Takes the initiative to solve potential problems before they become issues

Additional Information:
I supported six executive level managers in very fast paced and fluid work environments over the last five years. My duties included Outlook scheduling, review of all outgoing correspondence for accuracy, preparation for visiting VIPs, and coordination and planning for events, travel, and staff meetings.

Reference:
Major Joseph G. Henry, United States Army
I Corps Equal Opportunity Program Manager
Bldg 5164, Mail Stop 36
Fort Lewis, WA 98433-9500
Phone: (253) 967-5704
E-mail: henryj@lewis.army.mil

Sergeant Major Sharon Ward, United States Army
I Corps Equal Opportunity Sergeant Major
Bldg 5164, Mail Stop 36
Fort Lewis, WA 98433-9500
Phone: (253) 967-5101
E-mail: wards@lewis.army.mil

Colonel David J. Farruggia, United States Army
Director of Personnel Operations
Headquarters, U.S. European Command
Joint Personnel Operations Division
CMR 480, Box 1170
APO AE 09128-1170
E-mail: farruggiadj@hotmail.com

Lieutenant Colonel Jack May, United States Army
Command and Staff Instructor
PSC 277, Box 115
APO AP 96549 (Located in Australia)
Phone: (011) 61-26282-3013
Available at this number from
3:00 p.m. to 11:00 p.m. PDT
E-mail: jack-may@us.army.mil

Commander Geoffrey Mackett, United Kingdom Navy
NATO Command Structure, Peacetime Establishment,
Functional Review Team Leader
Supreme Headquarters Allied Powers Europe
British Forces Post Office 26
London, United Kingdom (Located in Belgium)
Phone: (0032) 65-44-2375
Available at this number from
11:30 p.m. to 8:00 a.m. PDT
E-mail: geoffreym31@hotmail.com

Candidate Contact Information:

Name: Jerry Anderson
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