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Chief Learning Officer Resume
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| Desired Industry: Management |
SpiderID: 6644 |
| Desired Job Location: Denver, Colorado |
Date Posted: 4/18/2006 |
| Type of Position: Full-Time Permanent |
Availability Date: 04/02/2006 |
| Desired Wage: 110000 |
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U.S. Work Authorization: Yes |
| Job Level: Executive (President, VP, CEO) |
Willing to Travel: Yes, 50-75% |
| Highest Degree Attained: Masters |
Willing to Relocate: No |
Objective:
Accomplished Human Resources executive with extensive experience
leading best practices learning opportunities. Sets strategic
direction creating a continuous learning environment, improving
individual and organizational performance and processes. Expert in
engineering and implementing learning design, development, and
delivery that increases bottom-line business results. Results-driven
senior team member known for establishing positive partnerships with
key leaders at all levels, providing business performance improvement
solutions. Managed $5M annual multi-site blended-learning and
development activities and employee education assistance program.
Exceptional communicator adapting to a variety of industry languages.
Leadership spans telecommunications construction; computer systems
manufacturing, distribution and integration; engineering/architecture
consulting, financial services, government, higher education, and
scientific research. Visionary leader establishing clear expectations
for learning professionals, providing constructive feedback to create
valued business advocates.
Experience:
Bank of the West (formerly Commercial Federal Bank) - Omaha, NE
2001 - 2005
$12B commercial bank with 200+ branches in seven states (NE, IA, MO,
KS, OK, CO, AZ) and 3,000 employees.
Vice President, Learning & Organizational Development, Human
Resources Division
Created a continuous learning environment that enhanced individual
and organizational performance by providing development opportunities
that supported desired business results. Established and implemented
policies and procedures to efficiently deliver training/learning and
development solutions for employees. Led virtual team across the
enterprise consisting of 20 learning professionals in 17 labs in
seven states to meet client and business partner needs. Taught
management skills. Provided career transition counseling. Led
intensive multi-year management development program for future
leaders. Partnered with business leaders to evaluate individual or
team performance gaps/discrepancies, diagnose causes, develop
potential management and/or training/learning and development
interventions, select appropriate actions, deliver solutions, measure
progress, monitor results, and revise solutions.
* Reduced over/short/fraud losses from annualized rate of $7M to
$2.5M by partnering with branch delivery SVP, line managers, HR
recruiters, and learning specialists to develop a new recruiting and
training approach for new customer service representatives. Turnover
of customer service representatives dropped substantially, as well.
* Directed learning architect to create an online independent study
module to be available to all sales force team members at their
workstations with "real time" visibility of changes. No incremental
costs in utilizing the new intranet platform, overall training costs
were reduced by avoiding printing and shipping costs to multiple
locations.
ADeSTA Communications (acquired by Bracknell) - Omaha, NE
2000 - 2001
Construction and project management services with several hundred
employees in NE, IA, and CO.
Director, Training & Organizational Development, Human Resources
Division
Directed multi-state training programs for fiber optic construction
superintendents, project managers, and construction teams including:
Introduction to Construction and Engineering, Planning & Scheduling,
Contracts Management, Team Building, Supervisory Skills Series,
Advanced Leadership Skills, Customer Service for Field Personnel,
Self-Performance Splicing School, Sexual Harassment, Microsoft Office
Suite, American Management Association Business Skills, Accounting,
and Human Resource Management. Provided performance-consulting
services including gap analysis, cause analysis, intervention
selection, design, implementation, change management, evaluation, and
measurement. Explored alternative learning delivery systems including
distance education and other synchronous and asynchronous training
delivery methods. Implemented Supervisor's School to provide
leadership, management, and supervision training to project
superintendents and team leads. Managed one direct report and
numerous external service providers.
Education:
Master's Concentration; Major: Adult Learning, Performance &
Development, Drake University, Des Moines, IA
Master of Science; Major: Civil & Environmental Engineering,
University of Iowa, Iowa City, IA
Bachelor of Science; Major: Biology/Chemistry Education, Graceland
College, Lamoni, IA
Affiliations:
Member, Society for Human Resource Management (SHRM)
Member, American Society for Training & Development (ASTD)
Member, International Society for Performance Improvement (ISPI)
Member, Organizational Development Network (ODN)
Skills:
* Human Resources Professional
* Corporate Culture & Change Management
* Staff Training & Development
* Performance Improvement Consulting
* Seminar & Workshop Implementation
* Organizational Development
* Policy & Procedure Development
* Strategic Partnerships
* Succession Management
* Instructional Design
* Leadership & Management Development
* Communications & Team Building
Candidate Contact Information:
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