|
|
|
|
Managerial/Customer Service Resume
|
| Desired Industry: Miscellaneous |
SpiderID: 6629 |
| Desired Job Location: Chicago, Illinois |
Date Posted: 4/17/2006 |
| Type of Position: Full-Time Permanent |
Availability Date: ASAP |
| Desired Wage: |
|
|
U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: No |
Experience:
Confidential, Chicago IL 08/2005 - Present
Personal Assistant
• Support Broker of major financial institution (Fortune 500)
• Responsible for all activities related to home office
• Budget and balance revenue and expenditure
• Oversee calendar, including personal and professional events
• Secure travel arrangements
• Cold calling and extensive customer service
Health Care Services Corporation, Chicago IL 04/2004 - 07/2005
Policy Maintenance CSR
• Respond to customer inquiries via telephone and written correspondence
• Key, process, and/or adjust health claims using claims policies and procedures
• Thoroughly document resolutions for accurate tracking and analysis
• Operate PC/image station to obtain and extract information; document information, activities and changes in the database
• Develop and maintain positive customer relations
Lexecon, Chicago IL 04/2002-02/2004
Office Services Supervisor
• Oversee daily workflow and scheduling of office tasks
• Supervise and assist an office services team
• Act as a liaison between Office of Building and Lexecon for daily needs
(such as lights, heat, and minor office repairs)
• Assist the manager with vendor relationship, customer service issues and
purchasing issues as needed.
• Answer and forward incoming calls
Education:
Loan Origination Course Certificate 2006
45 Hr Real Estate Sales Course Certificate 2005
Grambling State University B.S. Marketing 1995
Skills:
Strong analytical and multitasking skills
• Strong communication skills, both verbal and written
• Detail oriented
• Excellent interpersonal and organizational skills
• Fast learner, self-starter, and always strives for excellence
• Able to multi-tasks effectively
• Proven ability in marketing, recruiting and research
• Typing Speed 55-60 wpm
• Switchboard operation
Reference:
Furnished upon request
Candidate Contact Information:
| Name: Sheila Cox |
|
| Street: - |
Phone: 7083581986 |
| City: Oak Park |
Fax: - |
| State: Illinois |
|
| Zip: - |
|
| Web Site: |
|
|
|
|
|
|