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| Desired Industry: Management |
SpiderID: 6628 |
| Desired Job Location: Chattanooga, Tennessee |
Date Posted: 4/17/2006 |
| Type of Position: Full-Time Permanent |
Availability Date: 08/01/2007 |
| Desired Wage: 45000 |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: Yes |
Objective: To secure a position in management or sales and make an impact on revenue/profit growth by applying strengths and experience in areas including operations management, staff training and motivation, business development, strategic planning, problem solving, and customer service.
Experience: J.C. PENNEY, Chattanooga, TN, July 2006 - Present
Sales Manager
Oversee all aspects of daily operations for the Men's and Children's divisions with approximately $8.1 million in annual sales. Achieved 103.5% of sales goal for Children's division through June 2007.
* Recruit, interview, hire, schedule, and supervise up to 40 sales associates and monitor scheduling to control labor expenses.
* Conduct floor training for new associates on cash register, cash handling, customer service, sales, and operational procedures.
* Develop and conduct appraisals for direct reports and provide on-going training/motivation.
* Accountable for the division's merchandising to ensure compliance with plan-o-grams.
* Lead floor set activities, including replenishment, restocking, pricing, and visual displays.
* Support promotional programs through event planning and execution and support other sales building programs, including catalog referral, gift card, and credit card.
* Implement shrinkage control programs and maintain low shrink rates.
* Provide top levels of customer service; approve returns, adjustments, refunds, and exchanges.
* Continuously evaluate department performance and analyze benchmarking evaluations to identify/correct areas needing improvement.
BELK DEPARTMENT STORE, Maryville, TN, 2002 - 2003; 2004 - 2006
Sales Associate
* Rotated through different departments and contribute to revenue increases by assisting customers with merchandise purchases, suggesting additional items to maximize each sale, assisting with store promotions, and maintaining appearance of the merchandise and displays.
* Handled additional responsibilities for training associates, merchandising, inventory control, cash management, and opening/closing the store.
Additional Experience:
Campaign Staff, Senator William Clabough's Office, Maryville, TN, Summer 2004
Cashier, University of Tennessee Bookstore, Knoxville, TN, 2003 - 2004
Education: UNIVERSITY OF TENNESSEE, Knoxville, TN B.A., Political Science; Minor: Psychology (08/05)
Worked throughout college (up to 25 hours/week) to help finance education.
Maintained University of Tennessee Trustee's Academic Scholarship for four years.
Skills: Established a solid record of sales and operations management achievements throughout my career in the retail industry. Success is evident through accomplishments that include evaluating and improving operations; building and training a productive team of associates; and continuously exceeding goals. Proven ability to build customer relationships, secure loyalty, and exceed expectations. Excellent communicator who can positively represent a company, make presentations, and sell the benefits of a product or service. Specific areas of expertise include:
* new business development * exceeding sales quotas * merchandising * sales & business planning * inventory management * shrinkage control * employee training/motivation * sales/marketing strategies * event planning
Additional Information: LAUREN GUIGOU 627 Pembrook Lane Chattanooga, TN 37421 (865) 254-0514 lguigou@myway.com
Dear Hiring Professional:
With a proven record of experience for managing operations and implementing sales efforts that generate revenue/profit growth, I offer the qualifications and strengths that make me a strong match for a position with your company. Enclosed is a resume that highlights my professional achievements and experience.
The following highlights a few of my strengths and achievements:
* Oversee all aspects of daily operations for the Men's and Children's divisions with approximately $8.1 million in annual sales.
* Achieved 103.5% of sales goal for Children's division through June 2007.
* Continuously evaluate department performance and analyze benchmarking evaluations to identify/correct areas needing improvement.
My proven background and range of experience gives me the confidence to make a strong contribution to your organization. I would be pleased to meet with you for an interview to further demonstrate my qualifications, answer any questions that you may have, and determine how our association can be of mutual benefit.
Please contact me at your earliest convenience. I look forward to hearing from you.
Sincerely,
Lauren Guigou
Candidate Contact Information:
| Name: Lauren Guigou |
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| Street: |
Phone: 865-254-0514 |
| City: Chattanooga |
Fax: - |
| State: Tennessee |
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| Zip: 37421 |
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| Web Site: |
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