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Generalist or Manager Resume
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| Desired Industry: Human Resources |
SpiderID: 6560 |
| Desired Job Location: battle creek, Michigan |
Date Posted: 4/13/2006 |
| Type of Position: Other |
Availability Date: 2 weeks |
| Desired Wage: |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: No Preference |
Objective:
Given my experience in Human Resources, Supervision, and strong background in Administration, Employee Relations, Customer Service, I believe I have the qualifications you seek. I have approximately 8 years in Administration and Human Resources. I am completing my Masters Degree in Science/Administration at Central Michigan University. I am applying with your organization in search of a challenging goal oriented position with opportunities to continue to build a strong professional career as part of a progressive team.
I have performed many functions that will be necessary to be a successful employee within your facility. I deal with the public on a daily basis. I have been involved with various levels of employment and worked with groups from general labor to senators. I supervise and retain very large staff. I have excellent written and verbal communication skills, and am skilled in employee conflict resolution. I maintain my client accounts; coordinate job fairs, training sessions, and orientations. I also maintain employee records such as absences, personnel days, releases, and counseling, wages and confidential information. I perform all staffing and hiring for many different areas of the work force. I am proficient in a range of Microsoft Office software, creating all spreadsheets for various reports, payroll, and personnel. I have played a very important role in the development of recruiting processes, safety procedures and training sessions. I have the organizational skills to handle multiple tasks and meet deadlines. I have a “get the job done right” attitude, no matter the degree of challenge.
As a result of my efforts, I have received two letters from clients for providing them with outstanding service. I have also been awarded many other responsibilities and duties due to my expertise in problem solving and ability to streamline any process. I have experience in budgeting, state and federal reporting, following strict regiment, and direction of a very large staff. I believe that I would come highly recommended to you by colleagues and clients. I am a very ambitious individual with a lot of dedication to my career. Proof of this would be finishing my Bachelors Degree in 2.5 years while working in a full-time career.
Because qualifications are best explained in person, please call me at 269-209-4448 or 269-968-4669 to set up a personal interview at your earliest convenience.
Experience:
EXPERIENCE
Administration
*Manages and oversees the administrative and daily operations of a university program, ensuring compliance with university, state, and federal policies and regulations.
*Oversees the supervision of personnel, which includes work allocation, training, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.
*Designs and develops or assists with design and development of program(s) or project(s).
*Manages contract, grant, and/or state funding; approves and monitors budget expenditures; prepares budget revisions; provides interim status reports on all accounts; oversees, coordinates, and/or assists with proposal writing to develop additional funding.
*Provides technical and/or professional coordination and leadership in the execution of day-to-day program/project activities, as appropriate to program objectives and area of expertise.
*Develops annual operating budgets and provides fiscal direction to the unit.
*Develops and implements systems and processes to establish and maintain records for the operating unit.
*Oversees and/or coordinates the collection, compilation, and analysis of program activity data; develops, writes, and presents comprehensive statistical and narrative program reports.
*Assists in producing, developing, advertising, and marketing project(s) and/or product(s) in various media such as print and video; may assist in developing teaching materials, handouts, news releases, pamphlets, and brochures.
*Assists in establishing and implementing short- and long-range goals, objectives, policies, and operating procedures.
*Collaborates with university departments, programs, projects, local and state school systems, and/or community organizations to consolidate resources and enhance programs.
*Develops or assists with the development and implementation of policies and procedures consistent with those of the organization to ensure efficient operation of the program/project.
*Performs miscellaneous job-related duties as assigned.
Recruiting and Staffing Development
*Increased employee retention levels from 45% to 80% by improving interview processes.
*Recruited quality personnel and dramatically increased employee retention ratio
*Restructured interview policies to upgrade personnel quality and hiring process efficiency
*Recruited, interviewed and hired entry level, administrative, and middle management positions
*Established strong communication with numerous community networks and programs
*Received the numerous accommodations for employee related efforts
Training and Communication
*Presented all Training programs
*Wrote and produced employee handbook and notably increased standard of professionalism
*Implemented time management practices and substantially reduced labor costs
Management, Customer Service and Sales
*Managed and supervised four county territory, with more than 100 employees
*Effectively resolved service problems and sustained a loyal client base
*Conceptualized and implemented exemplary customer service and increased customer satisfaction
*Established strong referral networks by maintaining superior client service level
*Negotiated contracts
*Excelled at in-service and sales presentation
Education:
EDUCATION
Master of Science in Administration Degree, Central Michigan University, Muskegon, MI, 2007
Bachelor of Business Administration, Siena Heights University, Adrian, MI, 2004
Skills:
HUMAN RESOURCES – Recruitment, Screening, Interviewing, Hiring, Orientations, Employee Relations, Skill Test Administration & Placement, Performance Evaluations, Disciplinary Notices, Maximizing Productivity & Quality, Measurement of Performance Outcomes, Employee Benefit Administration, Payroll, Safety Prevention
SPECIAL SKILLS – Grant Writing, Data Management, Government Reports, Design & Implementation of Systems, Programs, and Projects; Computer Literate in MS Word, Excel, PowerPoint, and Outlook, Contract Management
MANAGEMENT & ADMINISTRATION – Operations, Budget Administration, Strategic Planning, Goal Setting
Additional Information:
WORK HISTORY
GREAT LAKES PLASTIC AND HAND SURGERY Battle Creek, MI, December 2005 -Present
Patient Care Coordinator/Administrative, Strong desire to return to administrative management.
COMMUNITY ACTION AGENCY Battle Creek, MI, March 2002 –December 2005
Program Director – Foster Grandparent Program of South Central Michigan, New Opportunity
WISE PERSONNEL, Battle Creek, MI, October 1999 – March 2002
Placement Specialist/Payroll Administrator Coordinator/HR Generalist, Staffing Representative for various organizations, new opportunity for administrative growth
Reference:
Shawn Strode, Human Resources
269-968-0781 Shawn_Strode@Hi-Lex.com
Safety Training Manager/Coordinator
Hi-lex Corporation
5200 Wayne Rd
Battle Creek, Michigan
49015
Pattie Walter, Superintendent of Educational and Children Services pattiew@caascm.org
Community Action Agency of South Central Michigan
175 W Main St 269-441-1374 Battle Creek, Michigan
49016
Eric A. Smith 269-961-4857 Eric.A.Smith@dla.mil
Supervisor, GS-12
HDI Federal Ctr.
74 Washington Avenue, Suite 17
Battle Creek, MI 49017
ATTN: DLIS-KFGB
Dr. David E. Freed 517-241-9864david.freed@comcast.net
Chief, Office of Land and Facilities
Michigan Department of Natural Resources
530 W. Allegan
Lansing, Mi.
48933
Candidate Contact Information:
| Name: Toni Querio |
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| Street: - |
Phone: 269-209-4448 |
| City: Battle Creek |
Fax: - |
| State: - |
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| Zip: - |
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