Manager/Supervisor Resume

Desired Industry: Management	SpiderID: 642
Desired Job Location: Pittsburgh, Pennsylvania	Date Posted: 3/28/2004
Type of Position: Full-Time Permanent	Availability Date: July 1, 2004
Desired Wage: 35-40K
	U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience	Willing to Travel: Yes, 50-75%
Highest Degree Attained: Bachelors	Willing to Relocate: Yes

Objective:
OBJECTIVE Supervisory or Management position in a progressive, people oriented, quality driven organization, utilizing proven problem solving, goal setting, motivational, team and leadership skills to:
- Build effective teams
- Improve operating effectiveness and improve bottom line results
- Create strategies to set goals and solve problems
QUALIFICATIONS
• Consummate Team Player
• Provided Leadership to Increase Effectiveness of Organizations
• Conceived and Developed creative strategies to solve problems and overcome challenges
• Managed Complex Procedures productively and efficiently
• Facilitated Team Building and Personnel Development
• Established Standards, Improved Communications, Provided Guidance, and Led people to success

Experience:
Treadwell Management Group
Accounts/Credit Manager; Assistant Store Manager April 2003 to Present
Responsible for Management of customer accounts and collection of rent on household furnishings. Company wide leader in weekly credit close. Responsible for management of daily administrative requirements.

Acting Store Manager September 2002 to April 2003
Managed Rent to Own location. Rented furniture, appliances, and electronics. Managed day to day activity including sales, delivery, pick up, and service of merchandise. Responsible for account management and customer service.

Trafalgar Square Publishing June 2002 to September 2002
Shift Supervisor
Supervised second shift warehouse crew. Responsible for shipping, receiving and storage of books for small publisher.

Geographic Data Technology December 2000 to April 2002
Supervisor
Supervised 40 Digital Mapping Technicians. Responsible for Supervision of Staff, Employee Performance, Staffing, Employee Skill Development, Decision Making, Communication, Leadership
Digital Mapping Technician (Dec 2000 to March 2001)
Responsible for the updating and improvement of the company’s mapping data base.

Granite State Plasma Cutting February to March 2000
Asst. Mgr/Safety Director/Purchasing Agent
Managed OSHA Compliant Safety Program. Purchased Raw Materials and Supplies

Self Employed September 1998 to January 2000 Independent Management Consultant/Membership Rep
Evaluated and trained Warehouse Managers in organizational and leadership skills
Sold memberships in U. S. Chamber of Commerce to small businesses in the Syracuse, New York area.

United States Navy
Commissioned Officer March 1981- May 1998 Commanding Officer (1993-1998)/ Department Head (1989-1993)/ Program Manager (1987-1989)/ Division Officer (1981-1987)
Supervised and managed all aspects of several organizations of up to 300 people; including command of a Naval Reserve Training Center and several shipboard Departments and Divisions;. Responsibilities included Training, Human Resources, Facilities, Material Management, Budget, Strategic Planning, Discipline and Discharge of personnel, problem identification and solution. Managed award winning safety program. Staff advisor to Flag Officer. Established procedures and policy.

Education:
PROFESSIONAL CERTIFICATION AND EDUCATION
Certified ISO Auditor GDT
Senior Leaders Seminar (TQM) United States Navy
Certified Purchasing Agent United States Navy
BA, History Lemoyne College, Syracuse, NY

Skills:
COMPUTER SKILLS
Proficient with WordPerfect, Microsoft Word. Microsoft Excel

Additional Information:
ACCOMPLISHMENTS

Improved Communications / Increased Morale and Trust through the implementation of communications directed policies such as “Issues Meetings, ““brown bag lunches,” and a Supervisor’s “Open Door Policy.” Result: An open, communicative work environment and an overall increase in Teamwork.

Solved Problems and provided a stable and positive work environment for personnel through strong leadership Result: 30% Increase in Work Unit productivity

Guided and Mentored Team Leaders and the Shift Coordinator to improve communications, set priorities, and be more proactive in identifying and solving problems. Result: Increased communications, increase in Team Morale, and the proper focus on individual and team productivity.

Analyzed requirements/ Established procedures to improve operations of 300 person training organization by setting goals and utilizing available assets. Result: Organization ranked number one (of sixteen) in readiness.

Conceived and Managed departmental action plans in order to successfully complete all training, operational, and administrative requirements in 60 and 140 person departments by prioritizing requirements and aggressively pursuing them as goals. Result: The successful attainment of all requirements, recognized with departmental awards indicating over 95% proficiency.

Planned, Organized, Directed successful handling of explosives in the inherently dangerous environment of ship to ship transfer while underway; ensured safety, accuracy, and timeliness while connected to another ship by setting goals, planning, delegating, follow-up, and direct personal involvement. Result: The flawless handling of millions of pounds of explosives by over 140 people for over 1 and 1/2 years.

Organized/Coordinated award winning safety program by training and motivating over 300 people. Result: Zero time lost due to personal injury or safety related equipment failure in a nineteen month period. Recognition by Chief of Naval Operations.

Conceived and Executed plan to provide boiler feed water to ship experiencing equipment casualty by utilizing equipment and personnel to perform a service outside of the ship's design and mission. Result: Successful delivery of over 10,000 gallons of water enabling the ship to return to port.

Planned, Organized, Directed successful inspection results by following directives, setting goals, delegating, directing, follow-up, personal involvement and inspiring others. Result: 100% success rate for over Seventeen years.

AWARDS
Navy Commendation Medal (awarded twice)
Navy Achievement Medal
Chief of Naval Operations Safety Award
Battle Efficiency Excellence Award (two awards)
Departmental Excellence Awards (four awards)

Candidate Contact Information:

Name: Michael Ahern
Street:	Phone: 603 523 4989
City: Grafton	Fax:
State: New Hampshire
Zip: 03240-3434
Web Site: