Network Engineer/Manager Resume

Desired Industry: Computer Hardware	SpiderID: 6295
Desired Job Location: Charlotte, North Carolina	Date Posted: 3/31/2006
Type of Position: Full-Time Permanent	Availability Date:
Desired Wage:
	U.S. Work Authorization:
Job Level: Management (Manager, Director)	Willing to Travel:
Highest Degree Attained:	Willing to Relocate:

Objective:
IT & Network Engineer professional with Cisco Certification.

Seventeen plus years professional experience including business with a cross-matrix of skills in:
• Project Management
• Integration
• Troubleshooting
• Training & Consulting

Industries include Profit, Non-Profit, Information Technology, Telecommunications, Health Care, Commercial, Government, Insurance, Entertainment & Publishing.

Progressively building employee relations in a high-pressured environment.

Excellent written, verbal communication skills, organizational skills, problem solving skills combined with an outstanding ability to maintain flexibility in a changing work atmosphere.

High level of initiative, independence, strong management & customer service skills.

Experience:
July 00-Present Verizon Mid Atlantic Network Control Center /Maintenance / NOC
Supervisor

Team leader for a Staff of 9.
Maintains schedules and implements training for all personal.
Responsibilities include projects for the center.
Provides tier 1 technical support to Customer Service centers.
Administers maintenance on Verizon’s Telecom Network
Provides analysis and reports for outages for Verizon Customers.
Analyzes and fixed problems between routers, switches and Multiplexers.
Provides Network Surveillance for Potomac Region.
Resolves T1, DS1, T3, DS3, SONET, DWDM, TCP/IP, X.25 Problems
Analyzes Problems on Asynchronous Network Elements.
Created Manual for resolving Problems between Network Elements & Routers.
Develop procedures to expedite troubles between switches and N.E.’s.
Dispatches Outside Techs to Customer Premises and Central Offices
Resolved Contract disputes between Management and Union Members.

Sept. ‘99 – Apr 00 Senior Engineer / Web Hosting Division
UUNET

• Resolving routing and backbone issues on Cisco Routers for companies hosting Solaris, BSD or NT servers in our corporate site
• Provided technical support for UUNET customers using SQL and Windows NT
• Remote Administrator for all account login problems
• After resolving problems, communicated solution to Junior Engineers
• Resolved browser problems on Multiple Platforms

Jan. ‘96 – Present Project Management Independent Consultant/ Corp Consultant
Bombardier Inc, Educational Foundation for the Fashion Industries
Abest International, Draughn Conclusion Inc, Highville Mustard Seed Charter School, Fannie Mae, Hunt Printing, Time Inc, Cable Vision

• Configured Cisco Routers
• Segmenting LAN’s using Cisco Catalyst 5000 series
• Meeting with customers to determine needs
• Hiring contract individuals to finish projects in timely basis
• Providing Network setups for small business and large corporate sites
• Installing LAN’s and Databases
• Handling small to large rollouts
• Trouble shooting problems from router through hubs to workstations
• Teaching companies how to effectively buy equipment for their site
• Providing technical support for these workstations: Win 3.1, 95, 98, NT 3.51, 4.0, 2000, Macintosh Power PC, G3’s or G4’s
• Helping non-profit companies write proposals to receive Gov’t Benefits
• Wrote databases for reports using Access for Windows
• Providing technical support for Microsoft Suite of Applications

July ‘96 – Oct. ‘97 LAN Administrator
North Shore LIJ Health Systems

• Learn how to troubleshoot Cisco routers.
• Installed Fiber between Cisco 5000’s series and Bay’s 3000 and 5000 series. Handled projects within for our corporate network
• Consulted with departments to resolved their problems
• Purchased and install new servers, Hubs, workstations, applications and upgrades
• Resolved routing issues on our corporate network that has 7 T1’s, multiple 56k leased lines and 10mb pipes between some sites
• Provided administration for Windows NT 4.0 domains, 79 Novell Networks, 10+ Mac Zones, 6+ Unix Boxes, NT workstations, OS2 Workstations, Sun W.S., Power PC platforms and Digital VAX on the WAN
• Provided backup support for escalated issues for our junior tech’s
• Setup Internet access for our many sites

Sept. ‘88 – July ‘96 Technical Advisor
Group Health Inc Medicare Division

• Started in Mainframes as a Junior Operator, promoted to EMC Training Dept Assumed responsibilities as LAN Administrator for a 200 node network, 2 Server Novell network, LAN Administrator for 16 node network, 4 Server OS/2 network, Installed Windows NT 3.5 Server
• Provided Database Administration for MS-SQL
• Performed all upgrades for Client Server Front End PowerBuilder Application, Installed DAT tape backup system
• Provided problem determination and resolution for 200 multi-platform users. Provided strong end user support for Word Processing, Databases Apps, spreadsheets and various operating systems
• Installed print services for each network
• Made recommendations for Network purchases for all hardware and software. Provided end user support for the Imaging applications interfacing with the mainframe
• Established backup policies for users on the network
• Updated system login scripts. Installed upgrades for hardware and software

Education:
Howard University, Washington DC 1978--1982
New York University, New York, NY Computer Technology Diploma 1986

Skills:
Technical Training:

Cisco CCNA
X.25 X.25 Certificate
SAS Institute Certificate for SAS
Powersoft Corp. Certificate for Power Builder
Microsoft Corp. Certificate for Windows NT 3.5
IBM Corp. Certificate for AIX
NT 4.0 MCSE Training
Novell 4.1 Certified Network admin Training
Cisco CCNA Trained and Certified
Sonnet Overview certificate
NMA NMA Training
DS3 Maintenance and Provisioning
Tells Titan 5500 Training
Tells Titan 6500 Training
Nortek Nortek Opera Training

Diversity Training, Labor Relations Training, Management Training, Absence Management Training,

Hardware:
TokenRing, Ethernet, Pentium, Fiber Optics, VLANs, Switches, Macintosh, RISC 6000 Server, IBM’s 3800, 4848, 2914, 3090 J series, 3084 series, S20 Communication Servers, Bay Networks Synoptics Concentrators, 10base T cards, Term Server Cards, Cisco 2500, 2600, 7000 and 5000 series routers. Sparc 5, Mac G3 and G4, PS/2, AT, EISA, PCI, IDE, SCSI, Disk Array, Lucent Tech Wavestar, DMX, Lambdaunite, Fujitsu, NEC, Rockwell, Litespan Multiplexers and Lucent Tech, Telllabs 5500 & 6500, DSC Digital Cross Connects, DDM-2000, Fujitsu 150, 600, 2400, T1, T3, Optical, Flashwave 4100, 4300, 4500, Metro Eon 40g. OC3, OC12, OC48, OC192, DS1, DS3, Fiber Optics, Switches.

Software:
VOIP, ATM, VOTA/ATM, SS7,X.25, Frame Relay, Novell Netware 4.0 3.x, NT Workstation & Server 4.0, OS/2 LAN Server 3.0, Windows NT 3.5 Server, MS-DOS, Windows/Workgroups, Windows XP, 2000, 98, 95, 3.1, O2/2 2.0, 2.11 & 3.0, JCL, TSO, MS-SQL, MS-Word, WordPerfect, MS-Excel, MS-Access, MS-Office, IPX, NetBios, IBM Image Workstation Plus, IBM PC3270 & Communications Manager, Inoculan, Microsoft Mail Administrator, Microsoft Bookshelf HP Open View, Netmanage’s Chameleon 4.6, Rumba for Netware Systems, AIX, Linux, RIP, IGRP, OSPF, EIGRP, TCP/IP, DWDM, SONET, PeopleSoft, DSL, FIOS,

Reference:
Furnished upon request

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