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PC/Network Specialist Resume
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| Desired Industry: Information Technology |
SpiderID: 6030 |
| Desired Job Location: Calgary, Alberta |
Date Posted: 3/19/2006 |
| Type of Position: Contractor |
Availability Date: Immediately |
| Desired Wage: 41000 |
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U.S. Work Authorization: No |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: Other |
Willing to Relocate: Yes |
Objective:
PC/Network Specialist
Network Administrator/Technician
Technical Support Representative/Level I and II
Desktop Support Representative
Deployment Specialist/Technician
Experience:
Ongoing Hardware/Software Support August 2004 – Present
Southern Ontario
Providing technical support to fifty personal clients directly on site and over the phone
Performing hardware/software upgrades, replacements, user configurations, system maintenance, network/internet setup configurations, maintenance and troubleshooting including all peripherals
Acting as a liaison between clients, service providers, and vendors
Instructing clients on hardware installations, PC maintenance, repairs, and software utilization including hard drives, memory, PCI cards, print cartridges and peripherals
Contract: Microsoft/ Alcoa Fujikura Manufacturing Ltd. August 2004
Position: PC/XP Deployment Technician St. Thomas, Ontario
Staged twenty three IBM systems utilizing custom Windows XP ISO images during deployment independently and with a team
Provided technical support in Windows 2000/XP and Microsoft Office 2000/XP to all users subsequent to deployment
Contract: WSIB/General Electric I.T. Solutions January – February 2004
Position: Deskside Support Specialist Toronto, Ontario
Completed two hundred proprietary IBM/Windows NT/2000/XP IMAC assignments and Life Cycles utilizing the company network independently and with a team
Resolved all technical support issues for each end user onsite, offsite, and over the phone
Accurately documented and reorganized all IMAC activities for month end audit of hardware
Provided additional assistance to all technicians in resolving hardware and software conflicts including IBM desktop computers, Toshiba laptops, Hewlett Packard/Lexmark printers and Windows NT/2000/XP operating systems
Contract: Honeywell Specialty Materials August – November 2003
Position: Network Specialist Amherstburg, Ontario
Performed Network Administration in a Cisco, Novell, Windows NT/2000/XP, Dell LAN environment
Installed and configured proprietary software including Rockwell RX Logix 500, Centura Database Server/Client, Entek Odyssey, RBC Transactions and Titmus Optimum
Resolved all immediate hardware/software conflicts onsite, offsite and by remote administration
Provided technical support to all end users regarding network connectivity, hardware/software conflicts and custom/proprietary software maintenance/upgrades/installations
Performed preventative day-to-day security maintenance and updates for McAfee Enterprise antivirus, Adaware/Spybot anti-spyware and Windows NT/2000/XP critical updates
Devised and implemented IMAC activities/deployment utilizing Norton Ghost software imaging, Windows 2000/XP, Microsoft Office 97/2000, Microsoft Outlook 97/2000 for fifty computers
Acted as a technical liaison between local personnel, international suppliers, and technical groups
Coordinated and accurately documented all processes regarding day-to-day network administration including Dell lease returns and renewals, Dell/Cisco/Hewlett Packard hardware replacements, software upgrades and purchases, onsite/offsite system maintenance and weekly activity reports
Contract: Ford Motor Company April – June 2003
Position: PC Technician/Consultant Windsor, Ontario
Deployed Windows 2000 Professional on five hundred Dell computers independently and with a team
Implemented client backups and restores over the network utilizing in-house software subsequent to network deployment
Performed network administration tasks including network drive and printer mappings, static TCP/IP configurations, DHCP, DNS, WINS, user account management, and Microsoft Outlook MAPI client e-mail setup
Instructed technician concerning implementation, migration, and decommissioning of client computers
Accurately documented all processes regarding implementation, migration and decommissioning of client computers independently
Continued Studies and Preparation for Industry Certifications November 2001 – March 2003
Windsor, Ontario
Successful in achieving the MCSE, MCSA, MCP, CCNA, CNA designations
triOS College of Information Technology May – November 2001
Network Technician/Student Windsor, Ontario
Achieved the CompTIA A+ and CompTIA Network+ certifications
Implemented simple to complex network concepts in test environments and through simulators
Assembled, dismantled, and tested twenty-five IBM compatible computers for classroom networks
Assembled and tested Ethernet crossover and patch cables for current network
Continually Installed and tested MS-DOS, Windows 3x, 9x, NT, 2000 client/server operating systems and service packs on twenty five standalone computers prior to network deployment
Administered Active Directory and Novell Directory users, groups, group policies, permissions, rights, and services
Assignment: Pegasus Plastics Incorporated January – April 2001
Position: Software Support/Quality Assistant Windsor, Ontario
Analyzed company needs in the current network programs at their disposal
Organized workload for personnel making all data available by local area network means
Salvaged QS-9000 program to retrieve all previous data for imminent software and QS-9000 audit
Generated one hundred custom Quality Forms utilizing Microsoft Excel, Word successively and on time
Provided personnel with software support and training in their existing network environment including Windows 98/NT, Microsoft Office 97/2000, Microsoft Outlook, Outlook Express and Internet Explorer
Education:
Network Technician – Diploma Program 2001
triOS College of Information Technology Windsor, Ontario
Graduated with Honours
Microcomputer Business Applications – Diploma Program 1998
Academy of Learning Computer and Business Career College Windsor, Ontario
Graduated with Honours
Affiliations:
Member of the TECHVIBES.com technical community
Skills:
Certifications
MCSA - Messaging September 2003
MCSE - Microsoft Certified Systems Engineer March 2003
MCSA - Microsoft Certified Systems Administrator December 2002
MCP - Microsoft Certified Professional August 2002
CNA - Certified Novell Administrator – Netware 5 January 2002
Network+ - CompTIA Network+ Certified Professional November 2001
A+ - CompTIA A+ Certified Professional September 2001
Network Technologies
DHCP, DNS, IIS, IPX/SPX, NDS, POP3, RRAS, SMTP, TCP/IP, and WINS
Active Directory Services and Novell Directory Services
Ethernet, Fast Ethernet, LAN configurations and standards
Hardware
Compaq, Dell, Toshiba, IBM proprietary/compatible computer assembly, repairs, and maintenance
Cisco 2500-2600 router, 1900-2950 Catalyst switch installations and configurations
Canon, Epson, Hewlett-Packard, and Lexmark printer installations and maintenance
Software
MS DOS 6x, Windows 3x, 9x, NT, 2000 and XP/2003 client/server operating systems
Microsoft Office 97/2000/2003 application suites
Norton System Works, McAfee Antivirus Suite, Lavasoft and Spybot Spyware applications
Lotus Notes, Microsoft Exchange/Outlook, Outlook Express MAPI e-mail server/client applications
Additional Information:
AWARDS
Honeywell Leader to Employee Recognition - Canadian Business Services I.T. Team
Received this award for my efforts in supporting systems maintenance, configurations and preventative measures towards global virus problems
VOLUNTEER EXPERIENCE
Windsor Regional Hospital, Metropolitan Campus, Volunteer Department 1998
Windsor, Ontario
Provided software support utilizing Microsoft Office 97
Maintained system and file directory on Windows NT4 Workstations
Reference:
NAME: John Fette
TITLE/COMPANY: Windows XP Deployment Team Lead/Teksystems Incorporated
RELATION: Microsoft/Alcoa Fujikuru Contract (August 2004)
PHONE: 724-518-1901
EMAIL: fettejj@yahoo.com
NAME: Isaac Omole
TITLE/COMPANY: Information Systems Technician/Elringklinger Sealing Systems Incorporated
RELATION: Ford Motor Company (April – June 2003)
BUSINESS PHONE: (519) 326-6113 ext. 263
HOME PHONE: (519) 977-5157
EMAIL: isaac.omole@elringklinger.ca
iomole@sympatico.ca
Candidate Contact Information:
This candidate has chosen not to make contact information available on this page.
Click "Contact Candidate" to send this candidate a response. |
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